"Wow, worst dealership experience EVER !!!Drove over an..."
Wow, worst dealership experience EVER !!!
Drove over an hour to look at and purchase a vehicle.
Salesperson ( who had been on the job 3 weeks) gave me a monthly dollar figure only . ??? . No total price, no breakdown, no trade in value, no interest rate or number of payments...
When I inquired, was told the vehicle was $1000 more then the advertised price ( pretty sure, that’s illegal) but she couldn’t tell me why. My trade in offer was almost $2000 less then KBB and another Chevy dealer offered. Was told my vehicle wasn’t even worth that ( the $2000 less,) but that’s what they’ll offer. When I got up to leave, I was followed by ? someone, who told me I was impatient, rude, acting like a child and to never come back....... DON’T WORRY ... I won’t .... EVER !!!
"Great experience!! "
I highly recommend this dealership as well as the sales consultant Dave Seckinger! He was great at helping me purchase a couple of cars in the past few years. If you go to Dave Seckinger you won’t regret it or your purchase! I love the cars I have purchased here and the people are very helpful. and nice!!!
"Excellent buying experience!!!"
Couldn't be happier with my buying experience! From the moment I walked into the dealership, the staff was welcoming and very helpful. From the General Manager, Dave Ferraro to the Sales Reps Dave Seckinger and Doreen Moore to the Finance Manager , Keith Nickerson-all were wonderful. I had come into the dealership near the end of their business day but Dave Seckinger was extremely accommodating and helpful. Initially, I was looking for a used car and he showed me several models and we test drove 2 different cars. After thinking about it for a few days, I inquired about buying something new. Dave Ferraro went over the different models and pricing. I gave him my targeted monthly payment and Dave and his Finance Manager, Keith Nickerson made sure it came within budget. In the end, I bought the 2018 Chevy Equinox LT. The LT comes with cloth seats and I prefer leather. Dave F. said that they could replace the cloth seats with leather which I happily accepted. There is a cost to do this but well worth it. The buying experience was excellent and I greatly appreciated that we stayed within budget. Too often, dealerships will push past the budget but this was not the case at McLaughlin Chevrolet. I went in last Thursday evening and picked out the Equinox LT. Doreen Moore went over every detail of the car- Touchscreen, Bluetooth set-up, entertainment system, steering wheel buttons, etc. We then took it on a test drive where she further explained the car's functionality. She was wonderful. On Friday, the dealership sent the car out to have the leather seats installed. On Monday morning, Dave F called saying the car was registered and ready for pick up. I was so surprised that it was ready that fast! I arrived at the dealership on Monday evening. I met with Keith (very personable) who had all the paperwork ready and waiting for me. He went over the terms and was very helpful explaining the options for GAP insurance and additional warranty insurance. I never felt pressured to purchase anything additional. He was simply explaining what they were. Once done, Dave S. helped me sync my phone and went through additional CarPlay functionality. Doreen made sure everything was in order and that I didn't have any other questions. Dave F made sure I was happy with my vehicle. All in all, this was a great experience. I was very happy with the service, the quick turnaround on my vehicle, the level of engagement of the sales team, and the overall experience of the staff. I highly recommend McLaughlin Chevrolet. Thanks again to Dave Ferraro, Doreen Moore, Dave Seckinger and Keith Nickerson!!!
" 2018 Chevy Malibu deal"
Glenn and Dave were excellent with their service. The deal was good and the overall expierence was great. Their knowledge of the product was good.
Other Employees Tagged:
The whole process went very smoothly.Doreen and Keith were great to work with.I started the deal on Friday and drove away on Tuesday
Ed Cushing and
Dave Seckinger were very helpful.
"Buying a car made easy "
I loved the laid back experience. The finance manager really pushes to help you out. This is truly a dealership that wants to help their clients.
"Buying my equinox!!!"
I had a great experience here buying my 2013 equinox!! Dave Seckinger was a great sales guy!! I would recommend buying a car here to anyone and will purchase another car here again! Everyone at the dealership is friendly!