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David Adair
David Adair at Lawton Chrysler Jeep Dodge RAM

David Adair | Page 6

Parts

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.4
110 Reviews
4.4

110 Reviews

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110 Reviews of David Adair

August 09, 2023

Dealership Rating
Employee Rating

They are great! Always helpful when have questions or need something fixed! We'll jeep coming back! More

by HEATHERWORKMAN0627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Amanda Wilson, James McElmurry , Justin Gearhart, Chris Hendricks, Brittaney Smith, Ray

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Aug 09, 2023

Lawton Chrysler Jeep Dodge RAM responded

Hi Heather. It's fantastic to hear that you've consistently received great customer service from our team at Lawton CJDR! Having a reliable and helpful resource for questions and fixes is invaluable. We're glad to know that we earned your repeat business. Let us know if we can be of further assistance.

August 03, 2023

Dealership Rating
Employee Rating

They never have any techs to work on services or repairs. Never has any loaner vehicles and just has an overall bad attitude when questioned about things. More

by masseyj0392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, Todd Brown, Barbara Lavendusky , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith

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Aug 08, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking a moment to share your experience, masseyj0392. We apologize for the inconvenience you incurred during your visit. Unfortunately, we have had an extreme backlog of work that had been carried over which caused a delay in us diagnosing your vehicle. That should have been explained at the time you checked the vehicle in for service. I will address that with the team to ensure going forward that communication is of the utmost importance. We genuinely hope you will give us another chance to provide you the quality service you expected. Please reach out to me at 580-771-3339, thank you Todd Brown

July 25, 2023

Dealership Rating
Employee Rating

Fast diagnosis on my car and completely transparent on what was wrong, and what needed to be fixed More

by kammiedogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Amanda Wilson, James McElmurry, Todd Brown , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith

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Jul 26, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Kammiedogg. We strive to be transparent with our customers and are pleased to hear we nailed it with your experience! We appreciate your business and look forward to your next visit.

July 19, 2023

Dealership Rating
Employee Rating

It is really a first class dealership very professional very helpful and work really fast More

by jadon.ototivo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, James McElmurry, Todd Brown , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith

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Jul 21, 2023

Lawton Chrysler Jeep Dodge RAM responded

Hi Jadon. We understand how important your time is, so we make it a priority to be efficient and precise with every service experience. Thank you for taking a moment to share . If we can be of further assistance, please let us know.

July 14, 2023

Dealership Rating
Employee Rating

never doing business with LCJDR again Worst Service, wasted a trip coming down for them to tell me it would be 4 hours for them to inspect my Vehicle. then the lady at the counter was very Rude, just go More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, James McElmurry, Todd Brown , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith

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Jul 21, 2023

Lawton Chrysler Jeep Dodge RAM responded

Hello. It's very discouraging to read about your most recent experience at Lawton CJD. We hate to see you didn't receive the quality service you've been accustomed to receiving here. We understand that our customers come from short and long distances to visit us and therefore timeliness is very important to our team. With that in mind, we would like to hear more about your experience and have the opportunity to redeem ourselves and earn your future business. Please feel free to reach out to me directly at 580- 771-3339 so I can address your concerns. Todd Brown, Service Manager

July 09, 2023

Dealership Rating
Employee Rating

Very very professional at their work and clean clean waiting area with snacks and water available More

by do1475
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, James McElmurry, Todd Brown , Myracle key, Brittaney Smith

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Jul 21, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you, do1475, We strive to make sure our customers are comfortable while you wait for your vehicle. We appreciate your business and look forward to your next visit.

Jul 21, 2023

do1475 responded

AWESOME!!!!!!

June 30, 2023

Dealership Rating
Employee Rating

Never got the 15 point check at check out. Time service was ok I say More

by krkjr10
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Shaun Hamilton, James McElmurry , Myracle key, Brittaney Smith

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Jul 07, 2023

Lawton Chrysler Jeep Dodge RAM responded

We appreciate the feedback we have received from your recent visit to our service department. Our process is to provide you with an accurate Multi Point Inspection on every visit to our facility. I would like to discuss you not receiving a copy during your visit here at our store. Please feel free to reach out to me at 580-771-3339 at your convenience. Thank you, Todd Brown

June 24, 2023

Dealership Rating
Employee Rating

one of the best and hopeful people i’ve ever bought a car form they made everything possible so i could be driving away in a new car More

by noantonio2003
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, James McElmurry , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith

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Jun 27, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your vehicle needs, noantonio2013! We know you will love your new Jeep! If you have any questions, please give us a shout!

June 15, 2023

Dealership Rating
Employee Rating

Everybody is very helpful and try two help any way they can Brittaney smith was checking two see if there was any thing she could do to help More

by JDSTEP61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Smith

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Jun 16, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thanks for taking the team to share your experience with Brittaney and our service team, JDStep61! We are thrilled to hear the team did such a great job with your servce. If you have any questions, please give us a shout. Thanks again!

June 07, 2023

Dealership Rating
Employee Rating

The work that need to be was done in a time and done right Very good More

by michelejackson1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, James McElmurry , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith

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Jun 07, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your RAM, Michael. We appreciate your kind words and look forward to your next visit. Have a wonderful day.

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