David Anderson | Page 7

Thankful the team worked overtime to finish work on my car in time when I needed it back car in time when I needed it back More

by coastermo Verified Customer Verified Customer

Report | Print

Excellent service, fast turnaround, friendly staff—my car runs like new! Highly recommend this dealership! runs like new! Highly recommend this dealership! More

by osvaldo.espitia66 Verified Customer Verified Customer

Report | Print

Not worth time going to dealership for service. Choose another dealership, always unprepared, big waste of time. Choose another dealership, always unprepared, big waste of time. More

by clodge93 Verified Customer Verified Customer

Report | Print

I have bought 3 cars from here and their service has been fine. I would recommend. fine. I would recommend. More

by rexvo3 Verified Customer Verified Customer

Report | Print

Service dept staff are very professional and always friendly.. this is my second vehicle bought from and serviced here friendly.. this is my second vehicle bought from and serviced here More

by jcbiglou Verified Customer Verified Customer

Report | Print

Wish our managers would call back and follow up with customers when their is a problem customers when their is a problem More

by rhins760 Verified Customer Verified Customer

Report | Print

Service advisor was excellent. I think his name was DAVE. Standup guy helped me out very much one of the best that you have there. I did exactly what he was supposed to do exactly I think his name was DAVE. Standup guy helped me out very much one of the best that you have there. I did exactly what he was supposed to do exactly what he said he was gonna do. Thank you for your service. More

by MCODISH Verified Customer Verified Customer

Report | Print

Great service David Anderson kept me informed about all cost offered a ride if needed and got it done on time THANKS cost offered a ride if needed and got it done on time THANKS More

Report | Print

Always seem to have to wait to check in and check out. Also, when I have an appointment at 9:00, why does is take until 1:15 to get my car back? Why don't I just bring my vehicle in later than 9:00? Also, when I have an appointment at 9:00, why does is take until 1:15 to get my car back? Why don't I just bring my vehicle in later than 9:00? More

by rlovich629 Verified Customer Verified Customer

Report | Print

As per numerous previous service visits to Jessup, within 2 weeks of my car receiving scheduled routine service, I received a notice from Jessup stating that my car in already due for service! I thought I 2 weeks of my car receiving scheduled routine service, I received a notice from Jessup stating that my car in already due for service! I thought I once AGAIN had adequately addressed their confusing notices with Service Dept personnel, including the manager, on that visit, when this has happened on prior visits. So it always appears they either did not perform all service needed or they are intentionally mis educating their customers. Which watses ALl of our time as it requires customers to call in and clarify do they or do thye not need more service performed. The dealer STILL could not determine why the vehicle consistently no longer shows heads-up-display speed limits on some select area roads. After 3 visits to have this addressed. An despite pre-paying for all routine service when the vehicle was purchased new there, I find they STILL charge me for routine service procedures. To the tune of hundreds of dollars. As usual, the dealer provides a LYFT / Uber ride t / from the service center rather than an actual rental vehicle for use during the entire day. While THEY have your vehicle sitting, waiting in line despite having a specific appointment time. Then the dealer does not tip any of the ride share company drivers.And since the dealer orders the vehicle for the customer, there is no way for the customer to tip via the ride share company app. Meaning drivers usually do not receive any tip due to riders not carrying sufficient cash to tip them off-app. More

by info@sfbackdoorboys.com Verified Customer Verified Customer

Report | Print