David Baeza | Page 5

Poor attitude by service man that is assigned to me. He changed his time to call and advise me if my vehicle would be ready. When I finally got ahold of him the next day, he said he had listened to th He changed his time to call and advise me if my vehicle would be ready. When I finally got ahold of him the next day, he said he had listened to the tape recording of the call, he never said he was going to get back to me. In a way, he was right. I had said”so you will call either way (referring to the car being ready that day or the following) he said ok. Next day it was ready and haven’t had any problem. I truly didn’t want to answer your email as I have had such good luck with almost everyone in the front of the building, including upstairs. Also, Beverly in service has been outstanding! Since Tom retired the dealership has really taken a step down. Last year we had a transmission problem with the car, which makes me wonder why we got what we were told was the last Caddy they were getting “certified “. It had maybe 7,000 miles on it, and we are only at 29,000 now. I’m sorry that I had to write this, but, this is our third Cadillac. More

by lynnjones571 Verified Customer Verified Customer

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David was very professional and did a great job getting me into a new 2022 Buick Encore. They gave me a great price for my older Buick o grade in and was able to register my new car out of state without an me into a new 2022 Buick Encore. They gave me a great price for my older Buick o grade in and was able to register my new car out of state without any difficulties. I am a happy customer who will return in the future. More

by LGBALIAS-INTERNET Verified Customer Verified Customer

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Scranton dealership is one of the has has the best and friendliest people they are very Cooperative they they help out really well okay that's enough friendliest people they are very Cooperative they they help out really well okay that's enough More

by cmeedesign2 Verified Customer Verified Customer

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Great people that actually listen to their customers with great customer service skills. Easy to do business with! great customer service skills. Easy to do business with! More

by AMADEU24 Verified Customer Verified Customer

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My salesman David Baeza is excellent and was right on everything that I needed. I highly recommend him, everything that I needed. I highly recommend him, More

by ROCKYK Verified Customer Verified Customer

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Great in every way friendly staff knowledgeable salesman beautiful building heck even there coffee was good 😁 found the truck online sent a message and got a prompt response definitely recommended and I w beautiful building heck even there coffee was good 😁 found the truck online sent a message and got a prompt response definitely recommended and I will return Ps. 2-1/2 hr trip was absolutely worth it More

by ASUNSETWELDERS Verified Customer Verified Customer

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Professional, courteous and efficient in analyzing the problem, fixing it quickly and having my vehicle ready quickly problem, fixing it quickly and having my vehicle ready quickly More

by DAN@REAGNE.COM Verified Customer Verified Customer

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David was wonderful and provided excellent customer service. There were some delays in closing the deal but everything was managed smoothly in the end. service. There were some delays in closing the deal but everything was managed smoothly in the end. More

by mhann721 Verified Customer Verified Customer

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I couldnt be happier with the service and product that I received from Scranton Motors. David in sales is a true professional and as well as the rest of the staff. They addressed all of my concerns and made received from Scranton Motors. David in sales is a true professional and as well as the rest of the staff. They addressed all of my concerns and made me feel like a valued customer. Thank you Scranton Motors for a great experience! I will be a repeat customer. More

by CLHEMSTOCK Verified Customer Verified Customer

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Great customer service. Shout out to Jeff and Bev! Both wonderful. Dave in sales is awesome as well wonderful. Dave in sales is awesome as well More

by KATHYGERYK Verified Customer Verified Customer

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