David Baeza
David Baeza at Scranton Cadillac GMC of Vernon
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David Baeza | Page 6

Sales and Leasing Consultant

Scranton Cadillac GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.9
214 Reviews

Ext. 134

Dealership Experience

29 yrs

Industry Experience

29 yrs

Specialties & Trainings

Cadillac Specialist

LEASE AND PURCHASE

4.9

214 Reviews

Write a Review

214 Reviews of David Baeza

December 16, 2021

Dealership Rating
Employee Rating

Great experience overall. Thank you for everything, will definitely recommend. Easy going no pressure dealer. 5 stars More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Bush , Evan Blanchette, Trevor Hamel

December 07, 2021

Dealership Rating
Employee Rating

Thank you to the team for the kindness and professionalism I received during the purchase of my vehicle. David, Evan and Dan made my experience seamless. More

by kathie210
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan McCann , Evan Blanchette

December 03, 2021

Dealership Rating
Employee Rating

Scranton has always treated us well. We have bought three vehicles from them and used Then for service. More

by ASHLEYELANZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 21, 2021

Dealership Rating
Employee Rating

Excellent service and very friendly i recommend this dealer and people so awesome .thanks so much More

by chivi772
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Mangene , Evan Blanchette

October 20, 2021

Dealership Rating

Very professional, everyone has been so nice to me and have taken good care of my car. More

by SHARON.SENK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Borovicka

October 16, 2021

Dealership Rating
Employee Rating

Jeff borovica was excellent never had a problem at Scranton vehicle was ready when promised More

by Johnd06limo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Borovicka

October 13, 2021

Dealership Rating
Employee Rating

I found everyone to be.very pleasant. I had an issue with my tire on my newly purchased car and David in Service Dept called and rectified the entire situation. He was very professional and I would highly re More

by LYNDA.CHAMBERLAIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Rogers

August 24, 2021

Dealership Rating
Employee Rating

AMAZING I can’t believe I had the best experience buying my new car David was great!! as well as the financial guy Evan he was so nice and treated us like family also. David treated us like family it was g More

by JENBOULAY71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Blanchette

August 05, 2021

Dealership Rating
Employee Rating

I used to be happier with them. They keep changing the time intervals on my oil change it was 3000 miles then it was 5000 now back to 3000 why? They used to wash my truck when I brought it in for service More

by tfrenette2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2021

Scranton Cadillac GMC of Vernon responded

Hi there - we're so sorry that that you weren't given an explanation about the changing intervals for the oil changes your vehicle needs. I have located your information in our system and sent your concerns over to the service department director, Mike Conlon. If you would like to discuss this with him, he would be happy to answer any questions you have. You can give him a call at the main dealership number 860-872-9145, or if you would like him to reach out to you, just respond to this review with the best day/time to reach out. Thanks so much for your feedback. Have a great day!

June 17, 2021

Dealership Rating
Employee Rating

Unfortunately other than Ashley who was very pleasant and my salesman Dave it was very difficult to actually reach anyone. I had an issue with the front end shimmying which ended up being tires. I was told t More

by SCOTTLAPPEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan McCann, Beverly Rhoads, Joey Bush , Evan Blanchette, Ashley Corey, Liz Kibby, David Rogers

Jun 17, 2021

Scranton Cadillac GMC of Vernon responded

Hello Scott, Thank you for your review and your kind words for Ashley and Dave. We’re sorry, however, your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jun 17, 2021

SCOTTLAPPEN responded

Dave B has my email, we can do it via that, thanks

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