David Barrera

Reliable Nissan responded

We aim to provide dependable service and timely care so customers can feel confident in their visit. Our intention is always to support our guests with consistent communication and reliable workmanship. We appreciate this feedback as it helps us refocus on delivering the experience customers expect. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com if you would like to share more details.

Reliable Nissan responded

Thank you for sharing your positive experience with us. We're delighted to hear that our team provided efficient and pleasant service during your visit. It's wonderful that you found our waiting area comfortable and appreciated how quickly we completed your service. Your feedback about our staff's professionalism means a great deal to us at Reliable Nissan. We look forward to continuing to provide you with the same level of excellent service in the future.

Reliable Nissan responded

We are concerned to hear about your experience, and we understand your frustration. The situation you've described falls short of the reliable service that we strive to provide. Your feedback highlights important areas where we can work to improve our communication and backup procedures to ensure every customer receives consistent, professional care. We would appreciate the opportunity to discuss this matter further and work toward a resolution. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address your concerns directly.

Reliable Nissan responded

We are pleased to hear that you received excellent care during your visit. Your trust in bringing your other vehicles to us for service means everything to our team at Reliable Nissan. We look forward to continuing to provide you with the quality service you deserve and building a lasting relationship with you and your family's automotive needs.

Reliable Nissan responded

We aim to deliver thorough service so customers can leave with confidence and without the need for follow-up visits. Our service team’s intention is to address all standard items clearly and efficiently during each appointment. Feedback like this is important as we continue reinforcing consistency and attention to detail. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so this can be reviewed further.

Reliable Nissan responded

We greatly appreciate your positive feedback about our quick and professional service. It means a lot to hear that you experienced excellent customer care from start to finish. We're pleased that you were welcomed with such a positive attitude and that the quality of service remained consistently high throughout your visit. Your kind words about David Barrera reflect the dedication our team has to making every customer feel valued. Thank you for choosing Reliable Nissan and for taking the time to share your experience.

Reliable Nissan responded

We are utterly delighted to hear that you felt we did a good job with your vehicle service. Your satisfaction with our work means a great deal to us at Reliable Nissan. We understand your disappointment about the car wash service. We appreciate you sharing this feedback, as it helps us ensure our documentation accurately reflects the services we can provide. Our team's concern about potential damage to your vehicle's finish shows their care for protecting your car, though we recognize this created confusion about what was included in your service. Your feedback helps us improve how we communicate about our service offerings.

Reliable Nissan responded

We are pleased to hear that your oil change service was completed efficiently and within our promised timeframe. Your feedback about our team's friendly approach means a great deal to us at Reliable Nissan. We understand how important it is to provide timely service while maintaining a welcoming atmosphere, and we're glad we delivered on both fronts for you. Thank you for taking the time to share your positive experience with us.

Reliable Nissan responded

Your review is appreciated. We understand you visited our service area and appreciate you taking the time to share your experience with us. Even though you mentioned not having a full review of the dealership, your 5-star rating means a lot to our team. We're grateful for your visit and hope we can continue to serve your automotive needs in the future.

Reliable Nissan responded

We are thrilled to hear about your positive experience with us, Angelo! It's wonderful to know that you felt genuinely cared for throughout the process. We're pleased that you received an outstanding deal on your new vehicle and that our team took the time to thoughtfully discuss all aspects of your trade-in decision. Your satisfaction means everything to us, and we're grateful that you chose Reliable Nissan for your automotive needs. We look forward to serving you again in the future!