David Bruce

It was a bit disappointing. The bill to fix my car was $6,000 dollars. I cannot afford that now. I'm a single school teacher. In the past when I have gone there, it was not as e The bill to fix my car was $6,000 dollars. I cannot afford that now. I'm a single school teacher. In the past when I have gone there, it was not as expensive. Something just didn't feel right this time. There were 5 employees standing behind the counter just hanging out. It was bizarre. To replace one light on my Hyundai, the cost was over 900 dollars. It was unbelievable. I'm not sure if they are not getting a lot of business, and they have had to raise their prices???? I was always thinking that I would go to this Hyundai dealership to purchase my next car. But now I have mixed feelings. I asked if it was worth it to purchase a new or used car, or to fix this car. But I didn't receive any response to that question. I would have liked it if they would have spoken to me about trade ins or purchasing a used or new Hyundai. But not one of the 5 employees hanging around and eating their McDonald's behind the counter even acknowledged me and my question. It was bizzare and off putting. I ended up leaving with my car because I did not have $6,000 to pay for the repairs. I ended up paying almost $200.00 for the diagnostic test. More

Report | Print

This dealership has always been very professional and kind and knowledgeable. I recommend this dealership to my friends and family. kind and knowledgeable. I recommend this dealership to my friends and family. More

Report | Print

My servicing was done wonderfully. My customer rep was outstanding. I will continue using this dealership in the future. My customer rep was outstanding. I will continue using this dealership in the future. More

Report | Print

The staff is always very professional . I didn't have an appointment, but they fit me in anyway. Did a wonderful job on my complimentary car wash. I didn't have an appointment, but they fit me in anyway. Did a wonderful job on my complimentary car wash. More

Report | Print

They are very nice and very communicative and they let you know how they can help you in any way possible to get the things you need done for your vehicle you know how they can help you in any way possible to get the things you need done for your vehicle More

Report | Print

This dealership is approximately one hour from where I live, but the trip was well worth it! Staff is friendly and accommodating for my requests. live, but the trip was well worth it! Staff is friendly and accommodating for my requests. More

Report | Print

Everyone I dealt with were friendly and kind and answered all of my questions. Thankful for a great experience all of my questions. Thankful for a great experience More

Report | Print

David in the service department was a pleasure to work with. The communication could have been slightly better. I called and had to leave a message. He got back to me the next day. I had to call to see if with. The communication could have been slightly better. I called and had to leave a message. He got back to me the next day. I had to call to see if my car was ready for puck up. I'm still greatly pleased with the over all experience. More

Report | Print

I love the service department at Asheville Hyundai. They do a thorough and competent job and they treat their customers with respect. They do a thorough and competent job and they treat their customers with respect. More

Report | Print

I came in for a free service with a vehicle that I bought in another state. They gave me an appointment on the day and time I had requested. After the work was completed, they suggested, without doing the h in another state. They gave me an appointment on the day and time I had requested. After the work was completed, they suggested, without doing the hard sell, services which seemed reasonably priced. Competent service and pleasant people. What more can you ask for? How about having your car washed and vacuumed! Yes, they did that. More

Report | Print