David Castillo | Page 23

I got my dream car! With the help of David Castillo I was able to purchase my dream car the 2019 Subaru Ascent! He put it all together for me! With the help of David Castillo I was able to purchase my dream car the 2019 Subaru Ascent! He put it all together for me! More

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David Castillo saved us as a customer We had talked to the dealer about two months earlier and were pressured to take a car my wife did not want bui they kept pushing to the point she walk We had talked to the dealer about two months earlier and were pressured to take a car my wife did not want bui they kept pushing to the point she walked out and was reluctant to return. When we returned they had a different team in place and David listened to what she wanted and realized they did not have the car she wanted at the moment so he started the order process without pressure to buy another. Now, it was my turn and having spent a lot of years in sales we negotiated and found them to be very up front (with some pushing) and we signed a deal. We leased a Subaru from them in 2016 and have nothing but praise for their service dept. Now the bad... David's portion of the car pickup was efficient and he did all he could to make sure we were getting the best deal on the lease turn in, but, the financial portion was a very large turn off. We were paying cash so I questioned why did we needed to waste time with the financial person.... the answer, so she could waste a large segment of our time hawking a series of great deals we did not want.. Another area that was not great on pickup but was much better with the two week return was the 'how the car works' instruction. The pickup day basically told us little but the two week return was great, both because we had figured out the questions and she had answers. It might be wise to supply buyers with a FAQ list so they would have to take a college course in how to use the operation manual Why did we buy vs. leasing again... we are old and thus the lease option makes estate planning easier but, about six months before our lease ending we started getting hounded by many dealerships about turning in our car. More

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Very Easy to Work With This dealership was very easy to work with. They were courteous , Polite and knowledgeable. They made shopping for our new car a breeze. I basically b This dealership was very easy to work with. They were courteous , Polite and knowledgeable. They made shopping for our new car a breeze. I basically bought our car online through David Castillo. Most everything was straightened out prior to us going in. I was impressed by the professionalism demonstrated. Great people and dealer to do business. More

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Staff was very helpful and courteous. I enjoyed the staff and their willingness to help me find what I was looking for. The dealership is nice and was very comfortable being there. I enjoyed the staff and their willingness to help me find what I was looking for. The dealership is nice and was very comfortable being there. More

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David Castillo Dave responded within minutes of my Internet Access to Subaru of Surprise. The 2013 Subaru had just been posted during the previous 24 hours. We set Dave responded within minutes of my Internet Access to Subaru of Surprise. The 2013 Subaru had just been posted during the previous 24 hours. We setup an appt to see the car, and it was as he had described--a one owner car, with very few miles in excellent shape. My wife and I negotiated the deal with Dave and Rich, the Sales Manager. Car Sales is a tough business, with not the greatest reputation due to common "high pressure sales people". Dave is not one of those, but truly a professional. I would not hesitate to send anyone I run across looking for a Subaru to Dave Castillo and Subaru Superstore of Surprise. Thanks Very Much, Gary (and Judy) Formway, North Phoenix, AZ More

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Best Dealership David was the best , we love our Silver Beauty. Would recommend this dealership to everyone. Thank you David & Staff . Blessings from Fred and Rosli David was the best , we love our Silver Beauty. Would recommend this dealership to everyone. Thank you David & Staff . Blessings from Fred and Roslind Gonzales More

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