David Castro | Page 3

David genuinely cares about the customer, not just the service ticket. He went above and beyond to ensure my vehicle was handled properly and that I felt confident and taken care of every step of the way. service ticket. He went above and beyond to ensure my vehicle was handled properly and that I felt confident and taken care of every step of the way. That level of consistency, communication, and integrity is rare and invaluable. More

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I've been coming to Culver City Volvo since 2018 and the customer service has always been exceptional. Martin Munoz has been helping me service not one, but two, of my Volvo purchases over the last 7 years customer service has always been exceptional. Martin Munoz has been helping me service not one, but two, of my Volvo purchases over the last 7 years and has consistently gone above and beyond every single time. From regular maintenance to a full enginge rebuild on one of my cars, Martin has always been a great communicator, efficient with everything my vehicles have required and is always very upfront about costs. If I could give more than five stars, I would. More

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Bryant is very friendly, patient and provides amazing customer service and a great deal of knowledge! He’s awesome! customer service and a great deal of knowledge! He’s awesome! More

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Martin is always very helpful when I need to take my car in for repairs. in for repairs. More

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2 Things bugged about this experience - was told the service would take 4 hours - took over 6 with no communication - I had to call & text - but the worst was no Lyft Service to my office 9.4 miles away service would take 4 hours - took over 6 with no communication - I had to call & text - but the worst was no Lyft Service to my office 9.4 miles away - strict 8 mile limit - when our Lexus gets serviced for more than 4 hours we get a loaner car - so it was beyond disappointing they did not make the Lyft exception for 1.4 miles - that is NOT luxury service More

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SERVICE DEPT ALWAYS ON TOP OF THERE GAME BROUGHT VEHICLE IN FOR OIL CHANGE THE CAR WAS READY IN 1 HOUR VEHICLE IN FOR OIL CHANGE THE CAR WAS READY IN 1 HOUR More

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Amazing customer service from the entire maintenance team and receptionist! Truly felt valued as a customer and their communication was on point! and receptionist! Truly felt valued as a customer and their communication was on point! More

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I was treated exceptionally well. They finished in fast and timely manner. They even offered me a Lyft ride to go to work and a ride to pick me up. They finished in fast and timely manner. They even offered me a Lyft ride to go to work and a ride to pick me up. More

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Great dealership. My service advisor Mr.Munoz Martin was exceptional.Very friendly, courteous and highly knowledgeable. Always prompt. My service advisor Mr.Munoz Martin was exceptional.Very friendly, courteous and highly knowledgeable. Always prompt. More

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I have been taking my Volvo to David for years now. He always takes the time to explain my car's ins & outs clearly and patiently. Great work for a fair price. He always takes the time to explain my car's ins & outs clearly and patiently. Great work for a fair price. More

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