David Duffey | Page 3

I came to Courtesy looking for a vehicle and Andre Hall made that experience completely smooth and transparent. He is an excellent sales person, one who listens to your needs. I will definitely come again made that experience completely smooth and transparent. He is an excellent sales person, one who listens to your needs. I will definitely come again when it's time for an up-grade! More

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Okay let’s just say that my experience at this dealership buying my first Jeep was way better than expected. I usually hate buying new vehicles because of pushy sales people and hidden fees every time you tu buying my first Jeep was way better than expected. I usually hate buying new vehicles because of pushy sales people and hidden fees every time you turn around. In January of this year my wife decided she wanted to take a trip to the snow but our current vehicles were not equipped to do so. My wife wanted to rent a jeep for the weekend but quickly figured out that they aren’t cheap. I jokingly told her that I would buy one before I spent $450 a day to rent one. Next thing you know she had me in the parking lot of Courtesy Jeep in Mesa Az. I was there to look, but apparently she was there to buy lol. As we parked and we’re looking inside of a Jeep a sales person (James Remy) approached and asked if there was anything specific that we wanted to see. I quickly said “no, we’re just looking” and before I could finish my sentence my wife blurted out 5 or 6 items she was looking for. James kind of chuckled and said that he has one with the options she wanted to see. James took the time to drive us to his other lot to find the specific one with her option requests. I’m not going to lie, once I checked out the new wranglers and heard the Diesel engine start up I was more interested in buying that I let on. James asked if we wanted to test drive it without any obligation or tricky sales pitches. In fact we were so comfortable with him that we asked him to ride with us to answer our questions. When we came back to the dealership James sat us down at his desk and started going over numbers. I kept waiting for the numbers to magically inflate themselves but they never did! I was completely shocked! Inwas so shocked that we actually spent another hour or so with him while he explained different trim levels and options that I chose to upgrade our option list that we wanted because there were zero hidden fees or BS coming from his side of the desk.. I’m a completely satisfied buyer and firmly believe James had our best interest in mind over trying to sell us something we didn’t want to make more money. Let’s fast forward now to September, just over 8 months later. Over the past few months I have had my Jeep completely customized at this dealership. Lift, wheels, tires, bumpers winch and much more. The aftermarket department ran by Alex and Frank went over and above to make sure my project was a success and fun. The amount of options available even at a dealership is mind blowing. The prices are super competitive and the service department has a special rate for installing aftermarket parts bought there. The service department ran by Brenden and the tech named Marcus that did the work to my Jeep were absolutely the best! Everyone here gave us such phenomenal personal attention that we just ordered another Wrangler for my wife from the best salesman at the best Jeep dealership we’ve ever been to. We can’t wait to get hers all fixed up as well. Nothing but five star service from an amazing dealership full of amazing people!! After just 8 short months we feel like these guys are all more our friends than just sales and service people! More

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Very friendly and professional sales personnel, extremely knowledgeable and helpful. The GENERAL Sales Manager Bill Tichy has pumped new life into a store that was Stuck in the starting blocks. knowledgeable and helpful. The GENERAL Sales Manager Bill Tichy has pumped new life into a store that was Stuck in the starting blocks. More

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Lem and his team made a deal when others wouldn't. More

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Truly amazing team experience! From our initial contact with David Duffey to our sales experience with Matt Fittro and Joel De La Rosa to the onboarding and parts depts with Blake Stavely and Frank Tucker. with David Duffey to our sales experience with Matt Fittro and Joel De La Rosa to the onboarding and parts depts with Blake Stavely and Frank Tucker. We really appreciate the transparent communication and all-in effort everyone put into giving us this experience. More

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Awesome customer service it didn’t have floor mats in it he going to get them for me there gave me above and beyond customer service he going to get them for me there gave me above and beyond customer service More

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ShowedAll the vehicles on the lot that I would want to buy was very knowledgeable took me for test drive was courteous and pleasant and very helpful I would recommend them to my friends buy was very knowledgeable took me for test drive was courteous and pleasant and very helpful I would recommend them to my friends More

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David helped my family out tremendously after going through a recent accident and a total loss we were down & out! We came in with our hopes down and he lightened the mood and got us approved in minute through a recent accident and a total loss we were down & out! We came in with our hopes down and he lightened the mood and got us approved in minutes. Thanks again David we’ll be back soon! More

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We had an amazing experience with David Duffey! Honest, friendly, courteous, knowledgeable and professional. We will definitely work with him again, and refer him to everyone we know. Thank you, DAD! friendly, courteous, knowledgeable and professional. We will definitely work with him again, and refer him to everyone we know. Thank you, DAD! More

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David Duffy is awesome!!! So great to work with a salesperson who is non pressure and honest! We will be sure to bring all of our future needs here. salesperson who is non pressure and honest! We will be sure to bring all of our future needs here. More

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