David Estrella

I couldn’t be happier with my experience at Jim Ellis GMC at Mall of Georgia. I had a few issues with my truck that needed to be addressed, and the team went above and beyond to make sure everything was take at Mall of Georgia. I had a few issues with my truck that needed to be addressed, and the team went above and beyond to make sure everything was taken care of. A huge thank you to my salesperson, David Estrella, and his manager, Sami Karaki, for standing behind the sale and making sure I was taken care of. I also want to recognize my service writer, Ed Barnes, who did an excellent job communicating with me and getting the problems resolved. It’s easy for a dealership to treat you well when they’re trying to sell you a vehicle. What really matters is how they treat you after the sale when an issue comes up, and that’s where these guys really impressed me. Great customer service, great communication, and they followed through on what they said they would do. I truly appreciate David, Sami, Ed, and Jason at Jim Ellis GMC. They’ve earned my business and my recommendation! -Kelly Ledford More

by KLEDFORD77 Verified Customer Verified Customer

Report | Print

Great purchase experience. David was great and communicated well. Disappointed in the detailing. Rushed to clean the car and scrapped the interior side walls of the passenger a David was great and communicated well. Disappointed in the detailing. Rushed to clean the car and scrapped the interior side walls of the passenger and driver door. Also Made the car dirty from tire shine (black all over the white car) and broke the middle console. Popped out the middle compartmentZ More

by cwd32 Verified Customer Verified Customer

Report | Print

Great service department. Estimated job time was double the originally stated time. But work was still done same day and exactly as expected. I would recommend and use again. Estimated job time was double the originally stated time. But work was still done same day and exactly as expected. I would recommend and use again. More

by MSKYLERHOLMES Verified Customer Verified Customer

Report | Print

David Estrella made our car-buying experience a great one. He was friendly, patient, and incredibly informative from the moment we walked in. He took the time to explain everything clearly, answered ever one. He was friendly, patient, and incredibly informative from the moment we walked in. He took the time to explain everything clearly, answered every question we had, and never rushed or pressured us into making a decision. It was obvious that he wanted us to leave feeling confident about our purchase. We truly appreciate all of his help and are very happy with our new vehicle. Thank you, David, for making the entire process so easy! More

Report | Print

They were extremely helpful without being pushy and forceful!! Very accommodating to what I was looking for. forceful!! Very accommodating to what I was looking for. More

by CLARE2978 Verified Customer Verified Customer

Report | Print

Patient! Great management, sales and finance just a delight to work with the team. Felt like they wanted to work went above and beyond. Great management, sales and finance just a delight to work with the team. Felt like they wanted to work went above and beyond. More

by LAWRENCEAMARTIN Verified Customer Verified Customer

Report | Print

David was understanding and well educated on the vehicles and didn't pressure us to do more than we could. He assisted me in looking at multiple vehicles and didn't get annoyed when I changed my mind. He pro and didn't pressure us to do more than we could. He assisted me in looking at multiple vehicles and didn't get annoyed when I changed my mind. He provided a service tour for future visits and anticipated our needs with thoughtfully bringing us waters. David is an excellent salesman and I would purchase with him again. More

by K_ONDO Verified Customer Verified Customer

Report | Print

Quick and simple David was keen to listen to my needs. Quick upfront pricing. He made the process simple. Quick upfront pricing. He made the process simple. More

by JERMAINESTEVENS76 Verified Customer Verified Customer

Report | Print

I did not plan to buy a vehicle that day but with the help of David I did help of David I did More

by RENERIOS2005 Verified Customer Verified Customer

Report | Print

Everyone was kind and courteous. I will be using for oil changes in the future I will be using for oil changes in the future More

by VICKIEFOWLERCOOPER Verified Customer Verified Customer

Report | Print