"Honest, no-pressure dealer"
David was great to work with - friendly, knowledgeable and no pressure. We would buy from him again. We love our new car and had a good experience.
"LKN is the best"
3rd time I've worked with them and they never disappoint. I've tried others, but always end up back at LKN. Everyone is patient and a delight to work with.
"Doing the Right Thing an afterthought with these guys"
Purchased a Used Jeep with special lighting.One of lights burnt out on way home from purchase.Drove back to dealership next day,waited 3 hours for parts to tell me they would have to order and General Mgr -Brian Cramer to tell me the lights would cost me $400 to order & install.Additionally would have to drive back to dealership to get installation the next week.Took issue all the way to Jack,instead of offering to cover cost for similar lighting he told me he could not pay the price I was quoted(retail) & then tried to sell me on using his specialized business to take care of the jeep to include additional add on's.Dealing with rude and abruptness from Brian Cramer and an unwillingness by Jack to understand his customers perspective without more $$ added to the ticket,doing what was right & replacing what was sold to me 24 hours earlier at their cost was an afterthought.Very disappointing
"Great, friendly dealership"
Prompt response to all email and text communication. Well worth my 4 hour drive. Great deal. Friendly service and attentive staff. All around great experience.
"Poor Customer Service"
I contacted this dealership about a vehicle i was approved for but not at the rate i wanted so i was getting it in my mothers' name. I contacted the salesman to see if the vehicle was sold an hour prior to closing so i could submit another application, at which time he told me "yes mam" the vehicle was still available. Well, by the time they opened financed contacted us to tell us the vehicle was sold the day before. So, that tells me that David did not check to see if the vehicle was sold or not. He just told me what he knew i would believe. Then he said he would verify and call me back and he never did. So, i messaged him to see if it was truly sold and he Messaged back that it was...I felt like that was unprofessional. .guess i'll go back to Columbia. Thanks again David for your help!
"Great Experience "
I purchased my car from David Farley and he made it a very easy and simple process. I was excited about the used Genesis and he made it happen at an unmatched price. Great job and keep up the good work.
Very friendly and easy process. Made sure to do their best to make me happy. Very accommodating. I am very happy with my purchase of my new jeep.
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"GREAT experience with David Farley!"
My husband and I had a WONDERFUL experience at Lake Norman CJDR. We worked with David Farley as our salesman, and he was wonderful. I am a first time car buyer, and he explained the process in depth. He worked with my budget and found a way to make it work for the beautiful Jeep that I wanted. The process was easy, but David worked very hard to make this car affordable for me.
I purchased a Jeep Renegade, and my husband wants a Jeep Cherokee - we will be going back to see David very soon to buy my husband's car!
"Awsome service and sales department "
I love this dealership. The people are helpful and genuine. The vehicle selection on lot is second to none and sales department is very helpful and knowledgeable which assists the vehicle selection and rebates offered.
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