David Hendricks
David Hendricks at Five Star Subaru of Grapevine

David Hendricks

Internet Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
120 Reviews
4.9

120 Reviews

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120 Reviews of David Hendricks

March 05, 2026

Dealership Rating
Employee Rating

This is my second Subaru from this dealership. Great experience both time. Would send anyone looking for a Subaru your way. More

by JSmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Greg Cryer

Mar 06, 2026

Five Star Subaru of Grapevine responded

Thank you for the wonderful review, JSmith! We are so honored that you chose us for your second Subaru. There is no bigger compliment than a returning customer, and we truly appreciate your loyalty to Five Star Subaru. We’re thrilled to hear that both experiences hit the mark for you. Enjoy your new car, and let us know if there are features you would like to revisit at 817-438-1700. Best regards, David Cheney, General Sales Manager

March 05, 2026

Dealership Rating
Employee Rating

Everyone was very kind, attentive and helpful. The dealership is extremely clean and comfortable. Very pleased. More

by SUSANGRAY1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Derek Adams

Mar 06, 2026

Five Star Subaru of Grapevine responded

Thank you so much for the wonderful review, Susan! We are delighted to hear that you found our team to be kind and attentive during your visit. We take great pride in maintaining a clean and comfortable environment for our guests, so it’s wonderful to know that made a positive impression on you. Thank you for choosing Five Star Subaru, and we look forward to helping you enjoy your new car. Please stay in touch at 817-438-1700. Best regards, David Cheney, General Sales Manager

February 09, 2026

Dealership Rating
Employee Rating

Derek Adams-Finance and Travis Littrell Service are exceptional employees dedicated to service and taking care of customers. They are the reason I would even consider referrals to Five Star Grapevine. More

by Rav4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Derek Adams , Travis Littrell

February 03, 2026

Dealership Rating
Employee Rating

Very nice experience working with David, no issues whatsoever. Would be very comfortable purchasing another vehicle from this dealership. More

by PATORR777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Feb 04, 2026

Five Star Subaru of Grapevine responded

PATORR777, Thank you for the great review! We're so glad to hear that David provided you with such a smooth shopping experience at Five Star Subaru. We appreciate your trust and look forward to the opportunity to work with you again in the future! Let us know if you have additional questions about your purchase at 817-438-1700. We are here to help. Best regards, David Cheney, General Sales Manager

January 27, 2026

Dealership Rating
Employee Rating

Outstanding experience. Can’t say enough about the way I was treated throughout the entirety of buying my first Subaru. David is incredibly knowledgeable about the Subaru l More

by DZAHALSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Jan 28, 2026

Five Star Subaru of Grapevine responded

DZAHALSKY, Congratulations on your very first Subaru! We are honored that you chose Five Star Subaru for such a special milestone. It’s wonderful to hear that David’s expertise helped you find the perfect model and that Brandon made the finish line quick and easy. Welcome to the Subaru family—we know you’re going to love the many adventures ahead in your new ride! Reach us for advice any time at 817-438-1700. Thank you, David Cheney, General Sales Manager

January 21, 2026

Dealership Rating
Employee Rating

Derek refused to remove VSC from my contract before funding. I asked to have it removed 2 hours after speaking with the bank. After he would only cancel leaving my payment higher then I would have like More

by SHUDDER15SIGMA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: BB Belharrat, Derek Adams

Jan 23, 2026

Five Star Subaru of Grapevine responded

SHUDDER15SIGMA, We appreciate you highlighting the great work BB did for you! We’re sorry to hear about the frustration regarding your contract. To provide some context, Derek was informed of the request to remove the VSC after the bank had already finalized and funded the loan. At that stage, we no longer have the authority to pull the contract back from the lender to adjust the monthly payment. Derek reached out across several channels—phone, email, and text—to explain that while we couldn't change the payment, we could certainly cancel the coverage for you. We have since processed that cancellation to credit your account. Please reach me at 817-438-1700 or shacker@subarugrapevine.com to discuss further. Sincerely, Shane Hacker, Finance Director

January 11, 2026

Dealership Rating
Employee Rating

Five Star Subaru has a large inventory to choose from, and David is an excellent salesman. More

by GRANDY860
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck, Greg Cryer

Jan 12, 2026

Five Star Subaru of Grapevine responded

Congratulations, GRANDY860, on your new car from Five Star Subaru! David and our staff want to make certain you fully enjoy your Subaru. Stop by or call 817-438-1700 with technical or maintenance questions. We are here to help you stay knowledgeable about your vehicle. Thank you for sharing your experience. Best regards, David Cheney, General Sales Manager

January 10, 2026

Dealership Rating
Employee Rating

I called ahead to schedule an appointment and the car I was interested in was ready when I pulled up. I was in and out in less than 2 hours. I felt no pressure to buy but ended up loving the car. I am a yo More

by JAMIEFOTWELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Lennon

Jan 11, 2026

Five Star Subaru of Grapevine responded

JAMIEFOTWELL, Thank you for shopping at Five Star Subaru. We are excited to help you enjoy your CR-V. Customer service continues to be our focus. Give us a call at 817-438-1700 for vehicle advice any time. Congratulations! Best regards, David Cheney, General Sales Manager

December 27, 2025

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Employee Rating

Smooth, easy transaction…. It was a very pleasant experience overall. David Hendricks is very professional, personable and knowledgeable. I will recommend him and this dealer More

by DFWCAMPER58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck

Dec 27, 2025

Five Star Subaru of Grapevine responded

Thank you, DFWCAMPER58, for shopping at Five Star Subaru! David and our team are focused on making certain you fully enjoy your new Subaru. Stop by or call 817-438-1700 any time you need our advice. Congratulations! Best regards, David Cheney, General Sales Manager

December 19, 2025

Dealership Rating
Employee Rating

Straight forward no xx and transparent with any/ all cost. I wish all dealerships could be this good. It would make buying a new auto so much more pleasant. More

by TGSERV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Hacker

Dec 20, 2025

Five Star Subaru of Grapevine responded

Thank you, TGSERV, for shopping at Five Star Subaru! Transparency is a must and we continue to be available at 817-438-1700 for your new car questions. We want to make certain your fully enjoy your vehicle. Congratulations and thanks again for being our customer and friend. Best regards, David Cheney, General Sales Manager

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