David Hernandez | Page 3

Amazing service from start to finish. Jesus and David were a pleasure to work with, on top of the process, and kept us informed the whole time. By far the best car buying experience we ha Jesus and David were a pleasure to work with, on top of the process, and kept us informed the whole time. By far the best car buying experience we have ever had. More

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I was mailed multiple letters offering me a pre-approved auto loan with low or no money down. I called and I gave them all of mine and my husband's financial information. I told them we could afford $500 auto loan with low or no money down. I called and I gave them all of mine and my husband's financial information. I told them we could afford $500 down, and $250 per month. I was still pre approved and sent to the dealership appointment. I looked at their online inventory and selected what was within our price range. Their payment calculator For that specific vehicle, showed that it was less than $200 a month. I arrived at the dealership and filled out all the required paperwork, test drove that same vehicle, and subsequentlywas told that I was approved. Then I was told the only option available to me was $1,500 down and almost $400 a month. For a 2012 Kia with over 175,000 miles. This is a bait and switch dealership that takes advantage of disabled veterans. More

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David and Keith answered all of my questions. I work in ‘solutions selling’ and that is exactly what they did. I knew what I wanted and he was up front and honest about all parts of the transacti I work in ‘solutions selling’ and that is exactly what they did. I knew what I wanted and he was up front and honest about all parts of the transaction. I honestly wasn’t planning on buying that day, but the amazing customer service I received made up my mind. Thank you David and Keith for the best car buying experience I have ever had. (Although the auto generated marketing emails can be borderline harassing) More

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David was very knowledgeable and proactive in finding information for us. He was extremely responsive and personable. Overall it was an enjoyable experience. information for us. He was extremely responsive and personable. Overall it was an enjoyable experience. More

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I went in to buy a used car and couldn’t even explain the extreme lack of respect given to me. I’m serving in the military and went in for simple fixes that I addressed since day one. The sales rep. argued w extreme lack of respect given to me. I’m serving in the military and went in for simple fixes that I addressed since day one. The sales rep. argued with me about things I mentioned I wanted fixed with the car before I bought it and tried to make me feel delusional about the things I said the day after. I then had gotten one of many things fixed in which I found two more problems that they created after fixing the one issue. My experience there was far from anything I would ever expect any to be treated like at a dealership. It took talking to the sales manager to get anything fixed. I would recommend this dealership but wouldn’t recommend talking to Juan anyone else would give you the respect and service you deserve. After speaking with the manager Beto I have been a lot more satisfied with my car purchase. More

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Sal, was and is a great asset to the Royal Kia organization. He took the extra time and effort to find a vehicle that matched our needs. Thanks! organization. He took the extra time and effort to find a vehicle that matched our needs. Thanks! More

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David was very kind and helpful! !! He was very patient and understanding with all my questions as this was my first time purchasing a car. I would highly recommend David. I was worri !! He was very patient and understanding with all my questions as this was my first time purchasing a car. I would highly recommend David. I was worried that the salesmen would be very pushy but David wasn’t pushy at all. More

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David helped make my first car purchase a stream-lined and easy process. He answered all of my questions, provided me with tips for taking care of my car, and took time off the clock to find appropriate f and easy process. He answered all of my questions, provided me with tips for taking care of my car, and took time off the clock to find appropriate financing options plus do a dealer swap to get me my near car sooner. Ultimately, he helped me find the perfect car for my needs (below MSRP value) and have already recommended him to friends/family. I could not recommend David more and as for Royal Kia I was splendidly surprised. I shopped at multiple car dealerships in Tucson and Royal Kia offered not just the best customer service but also the best prices (no markups) for exceptional cars. More

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Bought a F150 from Royal Kia, David has been the best car salesman I have ever done business with, he has been very patient and informative really takes his time to explain the whole process and very very go salesman I have ever done business with, he has been very patient and informative really takes his time to explain the whole process and very very good with his customer service. Thank you David and Royal Kia for the great buying experience. More

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He listened to what we wanted and gave me everything I wanted in a car plus more. Excellent customer service made it super easy and enjoyable! Best car salesman out there!! wanted in a car plus more. Excellent customer service made it super easy and enjoyable! Best car salesman out there!! More

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