Keith Pratt
Keith Pratt at Royal Kia
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Keith Pratt

Sales Manager

Royal Kia

4333 E Speedway Blvd
Tucson, AZ 85712

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Keith Pratt

March 31, 2024

Dealership Rating
Employee Rating

We loved the friendliness of the sales team. Their knowledge and helpfulness was appreciated. I do think it can be difficult to know exactly what inventory is available. Doing your own research More

by Let’s get driving
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Swanson

Apr 03, 2024

Royal Kia responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 26, 2024

Dealership Rating
Employee Rating

We were in good hands with Dylan from the first time we came to Royal Kia! He listened to what we were looking for and was patient enough to find just the right car for both of us! Dylan was professional More

by Finally Happy!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Swanson, Kelvin Valerio

Mar 29, 2024

Royal Kia responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have a fantastic buying experience. I will share your comments with our team and I look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 01, 2024

Dealership Rating
Employee Rating

Please go in ask for Donavan Wallace, patient friendly service aand great financing, the best comuniction from any dealership out there. Worked until we have the perfect vehicle for us. More

by Toehopethatcher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donovan Wallace

Mar 06, 2024

Royal Kia responded

Thank you for leaving us this review. We are very happy to hear that Donavan could help get you set up with the perfect new vehicle. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 01, 2024

Dealership Rating
Employee Rating

Donovan was great. Kept in communication with us and kept us all on the same page during the car buying process. We even switched cars and he didn't miss a beat. Patien More

by thatcher88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donovan Wallace

Mar 06, 2024

Royal Kia responded

Thank you for this amazing review! We really appreciate your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 17, 2024

Dealership Rating
Employee Rating

Keith Pratt was wonderful. He was great to work with. He listened to my problem and take care of it quickly. More

by fgurocak
Recommend Dealer
Yes

Other Employees Tagged: David Hernandez

Jan 22, 2024

Royal Kia responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 22, 2023

Dealership Rating
Employee Rating

Aaron was the best and so very helpful and great to work with. We got great customer service and are very happy with our purchase. More

by KDBARRERA09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Thomke , Ethan Blake

Dec 27, 2023

Royal Kia responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 22, 2023

Dealership Rating
Employee Rating

Aaron was awesome to work with. He listened to all of our requests and was very patient. We are very excited about our purchase. More

by Jbarreramusic31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Thomke , Ethan Blake

Dec 27, 2023

Royal Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 30, 2023

Dealership Rating
Employee Rating

Dylan understood exactly what we were looking for and provided prompt, professional and friendly assistance and made our buying process and experience a pleasure. Thank you, Dylan, for being so awesome! More

by Staci
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dylan Swanson

Aug 02, 2023

Royal Kia responded

Thank you for taking the time to write this 5-star review. I strive to provide courteous service to all our guests and I am glad to hear that Dylan helped you find exactly what you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 20, 2023

Dealership Rating
Employee Rating

Fantastic service. Mr. Thomke knew exactly what I was looking for and delivered on every level possible. More

by cgthomke
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dave Loper, Isis Brown, Aaron Thomke , Rocky Davis

Jul 21, 2023

Royal Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 15, 2023

Dealership Rating
Employee Rating

Even though I didn’t end up making a purchase with Royal Kia, I was really impressed with the service! Dylan was so warm and welcoming and ready to assist with any questions I had! I never felt haggled or u More

by miatiff1998
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dylan Swanson

Jul 18, 2023

Royal Kia responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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