David Hutto | Page 7

Have owned Nissan products since 1987 & bought several vehicles at Royal and then Landers McLarty. However, last transaction, I agreed to a purchase price, signed documents, but figures were itemized so i vehicles at Royal and then Landers McLarty. However, last transaction, I agreed to a purchase price, signed documents, but figures were itemized so it was impossible to see if the agreed price had been followed. Based on previous experience, I trusted the figures were correct. Picked up the new vehicle but received none of the documents I had signed. Was not able to get documents for about a week. Becasue of a family sickness & death, it was later before I sat down to examine the documents. THEN I discovered I had been overcharged by $300 to $400. Contacted the dealership by letter & got no response. Went to the dealership, they pulled the signed purchase price memo & agreed I had been overcharged. They have twice ignored my request for a copy of the price memo which I signed. LANDERS McLARTY HAS BETRAYED MY TRUST, REFUSED TO MAKE PROPER SETTLEMENT & DESPITE SEVERAL TRANSACTIONS , WILL PROBABLY NOT HAVE ANOTHER NISSAN PRODUCT. Apparently they think they can cheat good customers and hide behind their trumped up Arbitration Clause! Advice, DO NOT EVER sign any atuo contract with an Arbitration Clause,as they can cheat the customer and apparently get away with it. BOTTOM LINE: if you want a Nissan vehicle DO NOT BUY FROM LANDERS McLARTY!!! More

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Neydi is always so nice and is always ready to help you find the perfect car for you. find the perfect car for you. More

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Bruce was very nice and professional. We appreciated his help and would recommend this dealership to other people. help and would recommend this dealership to other people. More

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The sales team was very helpful and determined to make sure we got the vehicle we needed. However, we later discovered that they were marking their Nissan vehicle’s up by more than 11% over MSRP. That av sure we got the vehicle we needed. However, we later discovered that they were marking their Nissan vehicle’s up by more than 11% over MSRP. That averages out to be between $5,000 to $6,000 over sticker price, and when questioned about this, their excuse was that there was a shortage of new cars due to a chip shortage, and that all the dealers are doing this. That’s price gouging in my book. These dealerships should be fined for price gouging the same as gas stations are during a crisis. Buyers beware if you don’t agree with this. More

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I have always been given great service professionalism courtesy and loyalty with all of the staff of the Nissan dealership. I appreciate my salesman Renee Conway who has providing me outstanding customer courtesy and loyalty with all of the staff of the Nissan dealership. I appreciate my salesman Renee Conway who has providing me outstanding customer service.. More

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Barry worked fast to get me in and out of the dealership with a new car in less than an hour and a half. Very happy with my purchase and with Barry! with a new car in less than an hour and a half. Very happy with my purchase and with Barry! More

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Earl is an incredible salesman. I am very pleased he helped me with the purchase of my new 2021 Rogue. He’s very knowledgeable in what he does and answered any and all questions I asked. Thank you ver helped me with the purchase of my new 2021 Rogue. He’s very knowledgeable in what he does and answered any and all questions I asked. Thank you very much for working with me I really appreciated the experience!!!! Earl Burke is the Best More

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Salesman Barry Robertson was fantastic. I purchased a Nissan Kicks from him 2 years ago when he told me how safe Nissans were to drive. I just got rear-ended last week and my 2018 Kicks was totaled. He w Nissan Kicks from him 2 years ago when he told me how safe Nissans were to drive. I just got rear-ended last week and my 2018 Kicks was totaled. He worked with me immediately to find my 2021 replacement Kicks and tried very hard to get me exactly every feature I wanted and didn't try to sell me into anything I didn't. Great trusted service. Will return again to purchase future vehicles from Barry. More

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Great experience. I haven't purchased a new car in 30 years I didn't feel pressured into anything. Rene and Weston were an excellent team. years I didn't feel pressured into anything. Rene and Weston were an excellent team. More

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The easiest car purchase we have ever made ! Lance Cross was absolutely amazing, he helped find me the perfect car with everything i was looking for. He definitely makes you feel like he is doing what is b was absolutely amazing, he helped find me the perfect car with everything i was looking for. He definitely makes you feel like he is doing what is best for you not the dealership. He WAS NOT PUSHY at all. He went above and beyond to make sure we was 100% happy with our new 2021 Nissan Altima. Every employee at this dealership was so nice and polite. They made us feel like they actually appreciated our business and made our whole experience about us. Every question that we had he was able to answer and explain it us so we understand completely what we was getting and he made sure we knew everything there was to know about the car before we drove off the lot. We will definitely be back for any other future car purchases we have. I can not THANK Lance enough for everything he did to make this car buying experience the best one we have ever had. More

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