David James | Page 22

Today we bought our dream car from Jeff, who was amazing!! We are repeat customers and bought our last BMW from Que who was also Amazing! Thank you Benz and Beemer and thank you Jeff for another phe amazing!! We are repeat customers and bought our last BMW from Que who was also Amazing! Thank you Benz and Beemer and thank you Jeff for another phenomenal car buying experience😀 We will always buy our BMW’s from Benz and Beemer!! We LOVE our 550i 👍🏾 More

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Super easy process to sell my 50th Anniversary Limited Edition Mustang to Certified, as they presented me with a fair offer online and then stuck by their price when I took it there in person. Robert hel Edition Mustang to Certified, as they presented me with a fair offer online and then stuck by their price when I took it there in person. Robert helped coordinate online but wasn’t there the day I went in, but David and Shane took things from there to make it a perfectly simple transaction! More

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This was the best buying experience ever! Danny was absolutely wonderful! The whole process was smooth from start to finish. I’ll be a customer for life! absolutely wonderful! The whole process was smooth from start to finish. I’ll be a customer for life! More

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Great people that make it an enjoyable experience. What they offered is exactly what I got. This was my 3rd car with them. Thanks CBB! they offered is exactly what I got. This was my 3rd car with them. Thanks CBB! More

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Superior Service and Attention to Detail Tim Smith provided one of the very best experiences in purchasing a vehicle. Professional and responsive. The complete staff supported Tim and immed Tim Smith provided one of the very best experiences in purchasing a vehicle. Professional and responsive. The complete staff supported Tim and immediately addressed any questions or concerns about the sales and purchasing process. Most important they listened to our purchasing needs and looked out for the best possible arrangement for purchase and servicing. The complete team insured the highest quality and appearance of the vehicle upon possession. There is no comparison to the Certified Benz and Beemer team in a car buying experience! More

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Excellent service with no pressure to close a deal. Everyone who I dealt with was professional, knowledgeable, and amicable. Great location with a fun test drive route. Everyone who I dealt with was professional, knowledgeable, and amicable. Great location with a fun test drive route. More

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Brandon is the Man! True Pro, and very knowledgeable. This establishment is clean and top notch. I will be telling all my friends about CBB!! This establishment is clean and top notch. I will be telling all my friends about CBB!! More

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All 3 of these gentlemen were true professionals. Transparency and fairness in a zero pressure environment made a generally stressful experience seamless and quite enjoyable. i don’t write reviews of Transparency and fairness in a zero pressure environment made a generally stressful experience seamless and quite enjoyable. i don’t write reviews often, but good customer service desires recognition. More

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Such a disappointment I bought a beautiful car from this dealership but my salesman (Shea Hammond) was not very knowledgeable about the equipment in the car. I asked him f I bought a beautiful car from this dealership but my salesman (Shea Hammond) was not very knowledgeable about the equipment in the car. I asked him for a user manual and he told me to buy one on Amazon or use you tube. I pressed him for a manual and he finally agreed to order one for me as well as a second license plate holder as I need front and back in my state. I am an out of town buyer so I had to leave without it. Also, there was a defective button, which I pointed out to him but he was unable to get that fixed before I left. So, now 3 weeks later, I am still waiting for the manual and plate holder-I spoke with a manager (David James) but he also failed to get back to me as he promised. So I called the parts department and discovered that the parts had NOT been ordered until a few days ago! I did get the button fixed at a local dealership without any trouble-thankfully they were great. UPDATE: David James did come through with a virtual manual which I had printed and was reimbursed that cost. David has contacted me several times to update this review, so here ya go. I would proceed with caution with this dealership...it appears the owner only wants to see positive reviews and applies pressure to staff and customers until he gets what he wants. If there is any type of issue with your car, do not drive it off the lot until whatever the issue is gets fixed. More

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Found exactly what I wanted without any pressure from Staff Shea Hammond was the person who made the sale so pleasant and painless. He answered all my questions; and if he didn't know the answer he found out fo Shea Hammond was the person who made the sale so pleasant and painless. He answered all my questions; and if he didn't know the answer he found out for me. He was knowledgeable, affable, communicative, helpful, and no pressured which was refreshing. The entire staff was cordial, and genuinely caring that I got the right car. He also helped me locate a body shop so I could replace the current hood with an original; I was delighted. I can't say enough good about Shae. He was such a professional, yet friendly as to break down barriers; the best experience I ever had buying a car. Highly recommend Shae Hammond and Certified Benz and Beemer. You will not be disappointed. I do not have the name of the guy who prepared the sale documents, again no pressure, which I appreciated. This was by far the easiest and most efficient purchase I have made....and I have had 7 BMWs, 2 Mercedes,, and 4 Jeeps; I know good service when I see it; and was very pleased with the excellent service provided by Shae and his team. More

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