David James
David James at Certified Benz & Beemer

David James | Page 35

General Sales Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

Contact Me
4.7
368 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

33 yrs, 7 mos

4.7

368 Reviews

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368 Reviews of David James

October 09, 2018

Dealership Rating
Employee Rating

Wonderful experience The dealership was completely friendly and kept everything straight forward. True transparency and no pressure through the whole process. I would defi More

by Rnis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana , I don’t recall who in finance assisted me

Oct 11, 2018

Certified Benz & Beemer responded

Dear Rnis: Thanks for sharing your feedback with us. It's great that you appreciated our zero pressure, fully transparent sales process. We are so grateful for your business and that you would definitely buy from CBB again. Thanks also for your recommendation of CBB to others as repeat and referral business is so important to us.

October 03, 2018

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Employee Rating

Greatest I only buy my cars from Jack he has the best customer service then any dealership I ever stepped my feet in. They always do a great job servicing my c More

by Just951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana , Tyson Muse, William Wallace

Oct 05, 2018

Certified Benz & Beemer responded

Dear Just951: Thank you for sharing with our customers about Certified Benz & Beemer going above and beyond as part of their customer service. We sincerely appreciate your continued patronage and your very kind words. We also are grateful for your recommendation of CBB to others. We look forward to being there for you in the future.

October 01, 2018

Dealership Rating
Employee Rating

First time buying from Certified Benz & Beemer! I got my 1st luxury car at this dealership! It was the best experience I've ever had, Justin Beemer helped me with everything! Everything was handle More

by Kiana.Rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Stone, JUSTIN BEEMER

Oct 02, 2018

Certified Benz & Beemer responded

Dear Kiana: We are glad to hear that you had the best experience that you ever had working with Justin during recent car purchase. We appreciate your business and definitely will be looking forward to providing you with another 5 Star experience when you return. Thanks also for recommending CBB to others.

September 15, 2018

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Employee Rating

Great Car! Great People! Great Experiene From my very first call with Chris Beaman I knew I was in good Hands. Chris found the car I was interested in just off the description and showed me s More

by JasonH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Naimul "Que" Sadeque , Chris Beaman, Phil Stone

Sep 20, 2018

Certified Benz & Beemer responded

Dear Jason: Great review too! Thanks so much for taking the time to share with our customers how well you were treated by Chris, Que and Phil during your recent purchase. We are so grateful for your business and your recommendation of CBB to others. Please do not hesitate to let us know if you need anything in the future.

September 15, 2018

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Employee Rating

Professional, friendly and efficient The staff at CBB was outstanding. They responded quickly to my initial inquiry quickly, answered my questions honestly, and were ready to assist us More

by Cindysu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hallenbeck, Craig Haugan, Phil Stone, The finance manager

Sep 17, 2018

Certified Benz & Beemer responded

Dear Cindy: Thank you so much for your business and your kind words. We strive to provide our customers with outstanding customer service so we are delighted to read that you appreciated hat from us, We are so glad that your trust CBB's integrity and professionalism and look forward to the next time that we can display that for you.

August 30, 2018

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Employee Rating

Very bad service I have been trying to finalize a trade deal for over week. Didn’t have the answers to my questions. Didn’t try to get the answers from Mercedes. A nig More

by Jimmy
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andy Manahl , Chris Barone, Chris Beaman

Sep 13, 2018

Certified Benz & Beemer responded

Dear Jimmy: I am very disappointed to read about your recent experience. We do attempt to provide our customers with a friendly and high quality experience. I know that CBB tried to coordinate the purchase and the trade-in on your out-of-state deal but I had no idea that you felt that you received such bad service. It was my understanding that you did not want to pay for the transport of your trade-in and decided to cancel your purchase. I would personally appreciate hearing more information from you to better understand the bad service you received, Please contact me so I can see if I can fix anything that went wrong. Sincerely, Jack Schneider, Owner,

Sep 06, 2018

Certified Benz & Beemer responded

Dear Jimmy: I am very disappointed to read about your recent experience. We attempt to provide our customers with a friendly and high quality experience. I know that CBB tried to coordinate the purchase and the trade-in but I had no idea that you felt that you received such bad service. I would personally appreciate hearing more information from you to better understand the bad service you received, Please contact me so I can see if I can fix anything that went wrong. Sincerely, Jack Schneider, Owner,

August 16, 2018

Dealership Rating
Employee Rating

Quality Dealership & Outstanding Customer Service I had a very positive experience purchasing my Audi. I had told Craig the vehicle I was shopping for rich was rare and hard to come by. Craig contacte More

by caracunningham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Haugan, Robert Whallon

Aug 17, 2018

Certified Benz & Beemer responded

Dear Cara: We really appreciate you taking the time to share your wonderful feedback with us regarding the outstanding customer service you received from Craig, David and Robert. We are also glad that you enjoyed the zero pressure environment that we provide for our customers, Thanks you so much for choosing CBB for your Audi purchase, Please do not hesitate to contact us should you need anything in the future,

August 14, 2018

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Employee Rating

Great Job Everyone! We started with a email to Chris since we live out of town, he gave me some ideas on what was in our price range. When I made the trip down, Chris wa More

by d.g.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Naimul "Que" Sadeque , Chris Beaman, Craig Haugan

Aug 15, 2018

Certified Benz & Beemer responded

Dear d.g. Wow! What a great review! We are delighted that you took the time to share how Chris, Craig, Que and David all pitched in to make your car buying experience such a great one! Thanks so much for choosing CBB for your purchase. We hope you enjoy your BMW for years to come. Feel free to contact us should you need anything in the meantime.

August 12, 2018

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Employee Rating

Excellent, friendly service Alexander provided excellent service throughout the buying process and even after the purchase took the time, well past closing, to help me get acclim More

by DapperGent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexander Smith, William Wallace

Aug 12, 2018

Certified Benz & Beemer responded

Dear Dapper Gent: Thanks for sharing your feedback with us. It's great to hear that Alexander, Bill and David were so helpful and pleasant during the process. We are grateful for your business and look forward to you returning for your next vehicle. Please let us know when we can assist you again.

August 10, 2018

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Employee Rating

Excellent online buying experience I'm from Iowa and recently bought a 2016 BMW i3 after finding it online. Alexander helped me and was great to work with. He gave me all of the informa More

by JMoody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Kirkwood, Alexander Smith

Aug 12, 2018

Certified Benz & Beemer responded

Dear JMoody: You are very welcome! We do love to hear from our out-of-state customers. It's great to hear that Alexander helped you to have such an excellent online buying experience. Thanks so much for your patronage as well as your recommendation of CBB to others. We hope you enjoy your BMW for years to come and please let us know if there is anything that we can do for you in the meantime.

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