David Jurgensen | Page 7

Dave Jurgensen at Keystone Motors I have bought cars exclusively from Dave Jurgensen at Keystone Motors Berwyn since I bought our first Volvo from him in 1992. In the ensuing 22 years, I have bought cars exclusively from Dave Jurgensen at Keystone Motors Berwyn since I bought our first Volvo from him in 1992. In the ensuing 22 years, he has continued to be a professional I could completely rely upon. An extremely knowledgeable, attentive, technically astute and articulate representative of Keystone with a very friendly, upbeat manner, he is highly professional and has always been an excellent source of advice, and I always make a point of stopping by to see him when I bring our car in for service. I trust him COMPLETELY and would not consider buying a car from anyone else. Dave Jurgensen is THE reason I purchase cars exclusively from Keystone, and I will buy our next car from him. More

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Nice people to work with We are long-time Keystone customers and we had another positive experience. Over the years, they have provided great cars and service to us. We will l We are long-time Keystone customers and we had another positive experience. Over the years, they have provided great cars and service to us. We will likely shop there again. More

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My car purchasing experience I rely heavily on customer reviews whenever I'm making a purchase of any kind, so I've been trying to get myself into the habit of posting my own. Ear I rely heavily on customer reviews whenever I'm making a purchase of any kind, so I've been trying to get myself into the habit of posting my own. Earlier this year, my husband and I finally agreed that it was time to trade in my old car in order to purchase a more family friendly vehicle, I knew exactly what I wanted (I've been researching the Volvo XC60 for quite some time). I did a search online and found a handful of dealerships that carried precisely what I was looking for; almost new, low mileage, competitive pricing. We stopped in at Keystone Volvo of Berwyn in early March, and met with David Jurgensen. David was able to answer any questions we had, he did an excellent job helping us to understand leasing vs purchasing, and at no point was he pushy. On our initial visit, we were limited with our time, as my husband had an appointment that afternoon and we really were just starting to look. I was truly impressed and grateful when we stated we had to leave and David gave no issue (my previous car buying experiences consisted of borderline harassment when I've tried to leave without buying a car). After our visit, I did not receive excessive phone calls and emails, trying to persuade me to come back; however David did call once, about a week after our visit, to follow up and ask if I had any questions. Another thing that I TRULY appreciated was the fact that David spoke to ME. I've had a few instances where my husband and I were in the process of making large purchases (living room furniture, appliances, etc) and I was barely acknowledged by the male sales person. They would speak directly to my husband, ask him the questions, and pretty much treat me like I should step back and let the men handle things. Needless to say, those places did not get our business. With David, I was the customer and so his attention was focused on me and what I was looking for, all the while making sure not to ignore my husband either. The additional services that Keystone offers, such as lifetime inspections, as well as their competitive pricing, sealed the deal. They did not take up hours of our time going back and forth trying to get us to agree to a higher price, but rather listened to us when we made our budget clear. David was able to get us into the car at a very reasonable price with which we were happy. We arranged to come back the next business day to pick up my new car so that it could be fully detailed. David made sure to inspect the job to ensure nothing was overlooked. He delivered it with a full tank of gas, and he even took the time to program a few things for me that he thought would be helpful. By the time we were leaving, the dealership had closed for the evening and David had a prior obligation; however he still took the time to show me a bunch of the features. He apologized for not being able to spend more time; however, he suggested that if we were interested, we could come back he would gladly spend more time showing me all the bells and whistles. I can not say enough good things about my experience with David Jurgensen and Keystone Volvo of Berwyn. It was honestly the easiest, most pleasant car buying experience I've had, and I attribute that to the high level of customer service that we received from David. More

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Courteous and Knowledgeable purchased second vehicle from this salesman/dealership. Gave us his undivided attention, explained new options and differences in the brand over the purchased second vehicle from this salesman/dealership. Gave us his undivided attention, explained new options and differences in the brand over the years (our other Volvo is older). Never felt pressured or rushed. The car we purchased is gorgeous and could have sold itself, but we were fortunate to have David's knowledge of the model and appreciated his friendly manner. Would definitely request him for future purchase considerations and refer others. More

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David Jurgensen Dave Jurgensen is very knowledgeable about Volvos. He worked very hard finding just the right car for us. He looked out for our interests. We trust Dave Jurgensen is very knowledgeable about Volvos. He worked very hard finding just the right car for us. He looked out for our interests. We trust him and believe in him. He also is very personable. He did everything to make our experience buying a car from Keystone Volvo easy and pleasant. We like dealing with him, and hope to buy another car this year with his help! Thank you, Dave! You are the best! More

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Volvo v60 purchase from Dave Dave has worked with my family for years. He's the best! Really took care of me since this was the first car I purchased on my own. Dave has worked with my family for years. He's the best! Really took care of me since this was the first car I purchased on my own. More

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Easiest and Most Pleasant Car Experience Ever! Our entire buying process from start to finish was a simple and pleasant experience. The majority of our communication with David Jurgensen was condu Our entire buying process from start to finish was a simple and pleasant experience. The majority of our communication with David Jurgensen was conducted via email. There was never any pressure, over-the-top sales pitch or hidden fees/charges/taxes in the prices quoted by David and we ended up purchasing a super sporty 2014 S60 at a fantastic, and I mean fantastic price! David spent an hour with my husband and I during the delivery process to patiently explain the workings of the car and answer all of our questions. We also appreciated learning about the service process at Keystone and how to book appointments and arrange for loaners and David even took us on a tour of the facility. We have purchased many cars over the years and have never had such a thoroughly enjoyable time and successful outcome. This was our first Volvo purchase and we hope to be repeat customers when our other non-Volvo car needs replacing. Thanks again David. You rock! More

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Buying This Car Was A Wonderful Experience -- FINALLY I have to tell you that all the years that we have purchased vehicles over the past several years we always go in dreading it, this experience with Ke I have to tell you that all the years that we have purchased vehicles over the past several years we always go in dreading it, this experience with Keystone was one I will not forgot. We will be loyal customers from now on. More

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Quick and Easy I initially came to Keystone because of it being convenient to me. I was very pleased with the low pressure consultative selling style of David. He I initially came to Keystone because of it being convenient to me. I was very pleased with the low pressure consultative selling style of David. He made it very easy to work with him. He knew his products and clearly stood by his brand. It was a low pressure environment . Regarding the car, I purchased the S60. My husband and I are both well over 6' and can drive it comfortably. This was unexpected and made the selection easy. More

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New C70 Convertible Was looking for a new 2013/2014 luxury convertible. Had spent previous two weeks researching and test driving a Mercedes SLK and the BMW 428ix. Had se Was looking for a new 2013/2014 luxury convertible. Had spent previous two weeks researching and test driving a Mercedes SLK and the BMW 428ix. Had settled on the BMW due to all-wheel drive, four useable seats and year-round functionality, but just wanted one more reason to solidify the choice. A friend and current Volvo owner suggested a visit to check out the Volvo C70. I wasn't keen to go at first, but gave in and soon was behind the wheel for a test drive. It was a beautiful sunny Saturday, the dealership was very busy, but David Jurgensen managed to excuse himself for a few minutes while his current customers were "thinking out loud", gave a quick overview and got us on our way for the test drive. We returned almost an hour later, twenty miles racked up on the car and fell in love with it. We asked for his best price offer which came within minutes, and a tad more off without any hassle a short time later. We said "deal", then asked for a quote on our trade-in. David got a number from the manager after a short inspection of the car, he didn't seem totally happy as he was walking towards us and went back to chat with his manager again. This time he walked confidently back to meet us and explained what he had done. The number was in the range we were hoping for and agreed right away. We were in a hurry for another appointment, he suggested we go grab some lunch and he'd have the car ready to take home by the time we were finished eating. The paperwork was quick and easy, he got the car prepped and washed and we drove home with it that afternoon. The whole deal was so quick and unexpected, we didn't have a check ready, so he said no problem, drop it off on Monday. That we did, and he spent another hour patiently tutoring us in all the settings and functions, including offering to come to our house to program the garage door openers. Between Saturday and Monday, we put 200 miles on the car, it rides confidently, the seats are great, and with the top down, it looks and feels fabulous. This was the fastest, most pleasant deal we have ever done. Thank you David! Now I know why David is a 38 year veteran of Keystone Volvo, there is just such great respect and attention all around. More

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