David Keller

Very professional and courtesy was a plus for me very helpful to answer any questions I had about my service or any future services I wanted done definitely will return again for service thanks again helpful to answer any questions I had about my service or any future services I wanted done definitely will return again for service thanks again More

by gapjacksons Verified Customer Verified Customer

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I gave it 5 stars because the advisors were friendly. However, I wanted my tires rotated and added the service online. It didn't get done and it was close to closing so I didn't make a big deal about it. However, I wanted my tires rotated and added the service online. It didn't get done and it was close to closing so I didn't make a big deal about it. More

by matthyler2000 Verified Customer Verified Customer

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Would not trust anyone else with my truck! Everyone is extremely nice and friendly. Ask for Sarah. Everyone is extremely nice and friendly. Ask for Sarah. More

by pete.mongeau Verified Customer Verified Customer

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Rich Kinsey was great to work with. He is always very responsive and puts the customer's trust and satisfaction as his top priority. He is always very responsive and puts the customer's trust and satisfaction as his top priority. More

by garyroyal Verified Customer Verified Customer

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It's a very nice and clean Dealership with exllanent customer service. I recommend them highly. customer service. I recommend them highly. More

by chouston1062 Verified Customer Verified Customer

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Great Place, I wish I lived there. Traveled from Louisiana to visit family there. Got in my Grand Cherokee saturday morning and it was running rough. Check engine light was on. Cal Traveled from Louisiana to visit family there. Got in my Grand Cherokee saturday morning and it was running rough. Check engine light was on. Call them and they said can you come right now. Water pump was leaking and a fuel injector needed replacement. They had both changed before 2 that afternoon. I HIGHLY recommend this place!!!! More

by doug4260a Verified Customer Verified Customer

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Its annoying having to fill these things out EVERY SINGLE time I bring my truck in for service. I don't mind answering a few questions, but having to always write a review is ridiculous. Hiram & team always time I bring my truck in for service. I don't mind answering a few questions, but having to always write a review is ridiculous. Hiram & team always kick xxx. More

by dinodiaz8 Verified Customer Verified Customer

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Palmer Dodge is always a great experience. They are busy, but they do not let you as a customer feel like that is a problem. They get you out in a timely manner and are up front with you on ho They are busy, but they do not let you as a customer feel like that is a problem. They get you out in a timely manner and are up front with you on how long any service/repair will take. More

by MKUBIE21 Verified Customer Verified Customer

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Good and bad. I often go to Palmer for my service. Prices seem high, but that's everywhere now. My biggest issue is with the service of simple issue; the windsh I often go to Palmer for my service. Prices seem high, but that's everywhere now. My biggest issue is with the service of simple issue; the windshield washer hose. The hose kept popping out of the nozzle. The first time I went the service area told me to contact their parts department to see if they had the part. I did so and was told to schedule service. Back to the service department and scheduled service. When I arrived for the service they told me that they had to order the part from another dealership and they rescheduled for a week later. A week later they did the repair and after a short while the same issue arose. I went back again and they made the repair a second time. After a couple of months, I had the same issue. I called (irritated at this point) and explained the situation and that i was annoyed and wanted to speak with the service manager. I was transferred to voicemail. I called back again and was able to speak with David Keller. I explained the problem and he had me come in right then. After a short time (about a half hour) they secured the hose to the nozzles via zip ties. Ok if it works fine. So far, so good. 4 trips for a washer fluid hose. I can't imagine if I had a serious or challenging mechanical issue. The people are very nice and do a great job at communicating. David was accommodating and helpful. After the experience, my trust in their abilities is low. More

by MIKESHOP Verified Customer Verified Customer

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Did a good job went in for 40000 mile check up was disappointed would not honor tire coupon that said would match any price? disappointed would not honor tire coupon that said would match any price? More

by TFWRIGLEY Verified Customer Verified Customer

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