David Keller

Good service and car is running like new again. The courtesy uber was very helpful to not have to wait on a ride to get home when dropping off my jeep. The courtesy uber was very helpful to not have to wait on a ride to get home when dropping off my jeep. More

by larkipm Verified Customer Verified Customer

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Niki was awesome! She was super responsive with all the right and helpful information, and made sure my vehicle was serviced in a timely manner She was super responsive with all the right and helpful information, and made sure my vehicle was serviced in a timely manner More

by pete_garza Verified Customer Verified Customer

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Great service staff. My daughter's car needed to be towed into Palmer Dodge where she was given an Uber ride to work. Kim has always taken good care of our family. My daughter's car needed to be towed into Palmer Dodge where she was given an Uber ride to work. Kim has always taken good care of our family. More

by dmerkel Verified Customer Verified Customer

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Great job, fast and efficient. Just what I'm looking for. The service department is great Just what I'm looking for. The service department is great More

by dhoward7 Verified Customer Verified Customer

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Great attitude, Fast check in, quality service with good communication. Overall good experience as usual. communication. Overall good experience as usual. More

by rdccporter Verified Customer Verified Customer

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The advisor team is really good, Hiram always goes above and beyond making sure my truck is in pristine condition. The Palmer Dealership isn't the greatest. They barely ever have loaner vehicles and a sim and beyond making sure my truck is in pristine condition. The Palmer Dealership isn't the greatest. They barely ever have loaner vehicles and a simple service can cost you 4hrs wait time. The Service Manager....Not the greatest. He's never polite and I always feel as if we are not welcomed there for service. He's never in a good mood and anytime you ask a question he gets upset. He told me I'd have to wait 4hrs one day for wiper blades. I looked at him and said "The two minutes you've spent fussing at me you could've already installed the wiper blades yourself". He got upset and told me they weren't hard at all to install. For the money I spent on them, he should gladly replace them. I was a service manager for a GM dealership, we all knew how to install wiper blades. That was never a service we'd make our customers wait for. More

by dinodiaz8 Verified Customer Verified Customer

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Rich and the team took great care of me during my recent service visit. It was a seamless, easy process. Thank you! service visit. It was a seamless, easy process. Thank you! More

by ccampbell2215 Verified Customer Verified Customer

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The NIGHTMARE began (2) WEEKS after I purchased my "certified" used Jeep. It rained and the roof leaked on the side (as I sat in it). The onboard computer failed and did not respond to the key fab, c "certified" used Jeep. It rained and the roof leaked on the side (as I sat in it). The onboard computer failed and did not respond to the key fab, causing a constant loud alarm to sound. The Jeep would not start and had to be towed (50+) miles. The alternate battery malfunctioned and had to be replaced. This symphony of errors caused anger, anxiety, loss of multiple days work and precious time. NEED I SAY MORE ? The Good News: They replaced the alternate battery and completed the repairs ...(thank God I purchased the warranty beforehand). We will see what happens. More

by msgeehere Verified Customer Verified Customer

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Fantastic service as always. I really appreciate how thorough Kim is and most of all, how I am kept informed I really appreciate how thorough Kim is and most of all, how I am kept informed More

by bdgresham510 Verified Customer Verified Customer

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Palmer Dodge Service Department provides exceptional vehicle servicing, repairs and customer service everytime. Service Department Advisor Louis demonstrates his industry knowledge, professional approa vehicle servicing, repairs and customer service everytime. Service Department Advisor Louis demonstrates his industry knowledge, professional approach and impeccable customer service every time. I have trusted Palmer Dodge Service Department with all my service and repair needs for more than a decade. This is a team of true automotive professionals. More

by csantasairo Verified Customer Verified Customer

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