David Keller
David Keller at Palmer Dodge Chrysler Jeep Ram

David Keller

Service Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

4.5
2,092 Reviews
4.5

2,092 Reviews

Write a Review

2092 Reviews of David Keller

July 02, 2025

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Employee Rating

Great service responsive and helpful no problem to big good communication happy to work with More

by skonsin
Recommend Dealer
Yes

Other Employees Tagged: Richard

July 02, 2025

Dealership Rating
Employee Rating

Great service responsive and helpful no problem to big good communication happy to work with More

by skonsin
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Kinsey

June 29, 2025

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Charged for alignment that was never requested. Drained Freon from working A/C after I did not want to be charged for an inspection. More

by davidw14
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Recommend Dealer
No
Jul 02, 2025

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your feedback, David. We're sorry to hear about your experience and understand your frustration. Your concerns are important to us, and we will investigate this matter further to ensure it doesn’t happen again. Thank you for bringing it to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com

June 20, 2025

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I'm pretty happy with this dealership service area generally....but the credit card fee has me livid. Did you know the credit card agreement states that businesses take on the cost of the processing f More

by mollykingdvm
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Recommend Dealer
Yes
Jun 23, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback! We’re glad to hear you’re generally happy with our service. We appreciate your concerns about the credit card fee and will pass your thoughts along to the team. We’re always looking for ways to improve your experience.

June 19, 2025

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Was told 30 minutes for oil change. Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented More

by rparivechio
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Recommend Dealer
No

Other Employees Tagged: Jody Cruce, Dustin Perry

Jun 24, 2025

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your feedback and sincerely apologize for the delay you experienced. We strive to communicate better with our customers and will address this issue with our service team to improve future visits. Thank you for bringing this to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com

June 19, 2025

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The vehicle was at Palmer for warranty repairs and very happy with the service dept. More

by tfondy
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Recommend Dealer
Yes
Jun 20, 2025

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with our service department! Providing top-notch service is our priority, and we're glad we could meet your expectations. Thank you for the positive feedback!

June 17, 2025

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Great people. Quick professional service. I've been a customer there for the last fifteen years and would definitely recommend them to anyone! More

by GWALTNEY4801
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper

Jun 18, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're thrilled to hear about your positive experiences over the years. We look forward to continuing to serve you!

June 17, 2025

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Hiram & team always go above and beyond making sure my truck is well taken care of and up to date with all services. More

by dinodiaz8
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Recommend Dealer
Yes

Other Employees Tagged: Hiram Morales

Jun 18, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback! We're thrilled to hear that Hiram and the team are taking excellent care of your truck. Providing top-notch service is our priority, and it’s great to know you’re satisfied. We look forward to seeing you again!

June 17, 2025

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Nice service team - it was an easy process and we enjoy this dealership as compared to others. More

by DANANDSTACY
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Recommend Dealer
Yes
Jun 18, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback! We're thrilled to hear you had an easy experience with our service team. We strive to make every visit enjoyable and appreciate your support in choosing us over others!

June 14, 2025

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I had an awesome experience at Palmer Dodge thanks to Luis! He got my tire replaced quickly and completely free under my warranty—no hassle, no runaround, just solid service. Luis was professional, frien More

by robertsparadigm
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Recommend Dealer
Yes
Jun 16, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback! We're thrilled to hear about your smooth experience with Luis and the hassle-free service you received. We appreciate your loyalty and look forward to continuing to provide you with exceptional service in the future!

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