David Keller
David Keller at Palmer Dodge Chrysler Jeep Ram

David Keller | Page 40

Service Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

4.6
2,209 Reviews
4.6

2,209 Reviews

Write a Review

2209 Reviews of David Keller

April 08, 2024

Dealership Rating
Employee Rating

Car is as expected. Easy negotiation process. They’ll try to talk you into financing as much as you can since rates are high right now. But overall really nice people an More

by GRAYSONLWILLIAMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Flemming

Apr 09, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Grayson, thank you for taking the time to share your experience with us. We're glad to hear that your car purchase met your expectations and that you found our team to be friendly and our prices fair. We appreciate your feedback and look forward to serving you again in the future.

April 03, 2024

Dealership Rating
Employee Rating

They got the work finished up in the 1-3 day timeframe, but my truck sat for 2 days before they looked at it… and that was with an appt. Communication was pretty bad as well… no communication for 2 days. More

by jvastola01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're sorry that your experience left you feeling unsatisfied. We offer a timeframe to give our customers an estimate of when their car will be finished based on our current workload. If you have any further questions or concerns for us, please don't hesitate to reach out. Sincerely, David Keller, Service Manager, service@palmerdcj.com

April 01, 2024

Dealership Rating
Employee Rating

Awesome work. My car oil change was done timely and fast. Great customer service. Greats work More

by mitchelleldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Mitchel! Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Providing timely service and excellent customer care are our top priorities. We appreciate your feedback and look forward to serving you again in the future!

March 31, 2024

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Employee Rating

All personnel involved in the process were knowledgeable, professional and were thorough thru the entire process More

by BOB@DIVOSEVIC.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jody Cruce, Jay Starks , Dustin Perry

Apr 03, 2024

Palmer Dodge Chrysler Jeep Ram responded

Bob, thank you for taking the time to share your experience with us. We are thrilled to hear that our team provided you with the top-notch service we strive for. If you have any further feedback or questions, feel free to reach out. We appreciate your support!

March 30, 2024

Dealership Rating
Employee Rating

Excellent service. The different teams work very well together to ensure the customer is taken care of. We bought our Jeep and Ram from Palmer More

by narba880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper

Apr 03, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience! We're thrilled to hear that our teams were able to deliver excellent service and make your buying process smooth. We appreciate your support and hope you enjoy your Jeep and Ram from Palmer!

March 29, 2024

Dealership Rating
Employee Rating

I made a proposal on a car to be bought thru Enterprise Fleet on saturday close of business, they promised me to hold up to monday. Monday morning Enterprise contacter Palmer and asked all papers to move o More

by tpmohallem
Recommend Dealer
No

Other Employees Tagged: Nick Barron , Edwin Astfalk was the sales person, although I understand he is not decision maker here, but his manager

Apr 04, 2024

Palmer Dodge Chrysler Jeep Ram responded

We are so sorry that your sale fell through! We hear your frustration, and we want to hep you find a similar vehicle to meet your needs. Please reach out to us when you can.

March 29, 2024

Dealership Rating
Employee Rating

Good service and got done at a timely manner. Staff seemed really busy, but service was helpful overall More

by taskelton14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We're glad to hear that you found our service helpful and timely, even during busy times. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

March 28, 2024

Dealership Rating
Employee Rating

1- wait 3 weeks for the Repair of my ram. 2- I called to see why they were delayed and they told me that they were waiting for parts 3- the last thing they told me the mechanic had left a More

by hernandezjuan4187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 04, 2024

Palmer Dodge Chrysler Jeep Ram responded

We'd like to sincerely apologize for the delays in your service. We hold our team to a high standard, and we want to assure you that this is not the norm. We hope to work with you again in the future and provide you with outstanding service. Sincerely, David Keller, Service Manager, service@palmerdcj.com

March 28, 2024

Dealership Rating
Employee Rating

Very professional service, very friendly, and most importantly - very knowledgeable. Will always use and recommend Palmer to family and friends. More

by C.R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jody Cruce, Ryan Hooper , Dustin Perry

Apr 03, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words and for recommending us to your family and friends! We're thrilled to hear that you found our service professional, friendly, and knowledgeable. We appreciate your support and look forward to serving you again in the future.

March 25, 2024

Dealership Rating
Employee Rating

What a great place! !! All the employees are awesome!!! Best service department ever!!! Looking forward to coming back. More

by LEEBROWN1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jody Cruce, Ryan Hooper , Lee Brown, Dustin Perry

Mar 26, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Lee, thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with our team and service department. We can't wait to welcome you back again soon. If you have any questions or need assistance in the future, feel free to reach out.

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