David Keller | Page 90

Service was awful. I’ve spent likely over $15k in service and was very disappointed with latest service. Ironically in the market for a new vehicle and this service wi I’ve spent likely over $15k in service and was very disappointed with latest service. Ironically in the market for a new vehicle and this service will eliminate me purchasing a vehicle from Palmer. More

by dshugan Verified Customer Verified Customer

Report | Print

We came in for an express service. The service advisor, Andrew, said we would receive a text when the vehicle was ready. 2 hours later and no text message. When we went to service to u The service advisor, Andrew, said we would receive a text when the vehicle was ready. 2 hours later and no text message. When we went to service to understand what was going on, they said that Andrew had gone on break and that the vehicle had been ready for a while. When I buy a new Jeep, which we will soon, I will not be coming back to Palmer. Get your act together. More

by michael.j.zilinski Verified Customer Verified Customer

Report | Print

The service department was not accommodating at all. Customer service was horrible. Kimberly was the nicest person there and she did a great job. Service wasn't like this when Roberto was there. I proba Customer service was horrible. Kimberly was the nicest person there and she did a great job. Service wasn't like this when Roberto was there. I probably won't be using this dealership anymore. More

by julianpaulk Verified Customer Verified Customer

Report | Print

Service advisor was very helpful, she took time to give me an appointment as well accurate time line to repair. I bought brand new jeep from other dealership where I was treated disrespectfully, and cou me an appointment as well accurate time line to repair. I bought brand new jeep from other dealership where I was treated disrespectfully, and couldn’t fix the jeep. Contrary, here it was fixed in 1st visit . More

by Skr Verified Customer Verified Customer

Report | Print

I had a great experience at palmer dodge chrysler jeep ram. Everyone there were nice and courtesy ram. Everyone there were nice and courtesy More

by BRANALSTON2 Verified Customer Verified Customer

Report | Print

Friendly and professional timely manner service from the service adviser and made me feel like my second home the service adviser and made me feel like my second home More

by marymurphy3327 Verified Customer Verified Customer

Report | Print

Always great service, quick, friendly, and efficient, which is exactly what I want as a customer. which is exactly what I want as a customer. More

by jwcantrell Verified Customer Verified Customer

Report | Print

It took 3. 5 hours for a basic oil change while I waited. Finally went to see what was going on and found the advisor had gone to lunch and my keys had been sit 5 hours for a basic oil change while I waited. Finally went to see what was going on and found the advisor had gone to lunch and my keys had been sitting on the desk outside for 30 min. I had to find someone to check me out. Glad no one walked up and picked up the keys and left with my GC. Not planning to return. More

by mdotman Verified Customer Verified Customer

Report | Print

Friendly and professional timely manner service from the service adviser and made me feel like my second home service adviser and made me feel like my second home More

by melaku.mitike Verified Customer Verified Customer

Report | Print

Service was prompt and efficient. They communicated timely and even followed up the next day to ensure all was well with my vehicle They communicated timely and even followed up the next day to ensure all was well with my vehicle More

by lexieknowles22 Verified Customer Verified Customer

Report | Print