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David Kim
129 Reviews
129 Reviews of David Kim
August 26, 2019
Consoltation on body paint Went to get some advise on water marks on trunk caused by pressure washing of house with some chemicals. Explained the situation to David and inquired Went to get some advise on water marks on trunk caused by pressure washing of house with some chemicals. Explained the situation to David and inquired if heavy buffing might alleviate the problem. David asked me to take a seat in the customer's longue while he took a closer look. Within a short time David returned with my car ABSECT the water marks which had "survived" two washings.. I was extremely pleased with the outcome. More
by WLJSCUBAMU
Verified Customer
August 22, 2019
Outstanding and Speedy service My service advisor was David Kim. He was efficient and communicated well well with me regarding the status of my car. New facility is great. My service advisor was David Kim. He was efficient and communicated well well with me regarding the status of my car. New facility is great. More
by GREERBBG
Other Employees Tagged: No
August 22, 2019
Awesome Service visit My scheduled service for an oil change and to resolve a lift gate issue was an excellent experience. David Kim, my Service Advisor provided a great e My scheduled service for an oil change and to resolve a lift gate issue was an excellent experience. David Kim, my Service Advisor provided a great experience by keeping me in the loop with the progress of work being completed. More
by Mr Mazda3GT
August 22, 2019
Great Service This is my second time dropping my car for Service with David! He's been great and always took care of everything in a timely manner. He was courteous This is my second time dropping my car for Service with David! He's been great and always took care of everything in a timely manner. He was courteous, polite, and friendly. He walked me through on the service that has been performed towards the end of the day and i am very pleased with my car service! Thanks David for making this service smooth! :) More
by melannie.tjeng
August 20, 2019
Great Experience Glad to have had the extended warranty to take care of the lions share of the expenses for the repairs. This was a great opportunity to get my car run Glad to have had the extended warranty to take care of the lions share of the expenses for the repairs. This was a great opportunity to get my car running correctly. More
by DAMANI.MADYUN
August 19, 2019
Horrible Customer Service This dealership does not value customer's experience and its disappointing from a luxury dealer. Will never bring my car back to them for service. This dealership does not value customer's experience and its disappointing from a luxury dealer. Will never bring my car back to them for service. More
by ccgator20
August 16, 2019
Great service The service at Audi Marietta is always professional and my car is the best condition after any needed service . David Kim is so easy to work with and The service at Audi Marietta is always professional and my car is the best condition after any needed service . David Kim is so easy to work with and always ensures the best experience possible. More
by DKING
August 14, 2019
Efficient & Easy Audi made it easy to have my 25,000 mile service performed. Everyone was nice and helpful :-). I would recommend their service department to anyone. Audi made it easy to have my 25,000 mile service performed. Everyone was nice and helpful :-). I would recommend their service department to anyone. More
by SHANNON27
August 09, 2019
Disappointing used car inspection I had a local used-car dealer bring over a low mileage 2017 for a pre-purchase inspection. I arranged everything over the phone and Audi Marietta emai I had a local used-car dealer bring over a low mileage 2017 for a pre-purchase inspection. I arranged everything over the phone and Audi Marietta emailed me the results. The report I received said the car was “Like new”, but when I flew in to pick up the car, I discovered the report missed obvious flaws. First there was a chip in the windshield the size of a nickel. Second the after-market speakers made a strong whirring sound when the car was in motion, which was immediately apparent when I test drove the car. I was also unhappy with the completeness of the report, which didn’t include something as basic as the remaining brake-pad thickness. (I had to ask for it.) My biggest complaint is that the inspection did not include a body and frame inspection. I told the service advisor in advance that I was concerned about accident damage. He did not tell me that their inspection specifically excludes what I was asking for. When I complained, the service advisor told me the car was fine, but how can I believe that when they weren’t looking for signs of repairs? On a positive note, I must say that the people I spoke to at Audi Marietta were universally pleasant and professional, and the service advisor was responsive to my post inspection questions. More
by Audi-guy
August 06, 2019
Inconsistent communication from service technician While my customer service experience was exceptional, on my receipt notated that many things were inspected. However, when I went to double check my b While my customer service experience was exceptional, on my receipt notated that many things were inspected. However, when I went to double check my back windshield wiper it was noticeably worn but I did not get any communication from the team that this was in fact an issue that needed to be corrected. My concern is I am not sure what was said was inspected actually was inspected. I paid a premium price and expect a premium inspection. I am awaiting a call back from my service rep and will update this review post my conversation with him. ***UPDATE*** Thank you, Management. I'd like to add that Your team contacted me and rescheduled an appointment and made this right. I definitely recommend Audi Marietta for their excellent diligence in making sure me, as a customer, was fully satisfied. More
by quinton.e.myers
Other Employees Tagged: Kyle McCall
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