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David Kim
135 Reviews
135 Reviews
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135 Reviews of David Kim
September 10, 2019
Very pour customers service I have been to other Audi service department and feel the service is not the same at the Marrietta Audi. I didn't feel welcomed when I arrived. I have been to other Audi service department and feel the service is not the same at the Marrietta Audi. I didn't feel welcomed when I arrived. More
by TRACBAKER75
Verified Customer
September 03, 2019
Inconsistent customer service and not timely This was my first time here, I came for a the first complimentary oil change. It was my least favorite luxury dealership experience including other au This was my first time here, I came for a the first complimentary oil change. It was my least favorite luxury dealership experience including other audi experiences, lexus and bmw. Of the 5 people I spoke with, only 2 were particularly polite. Everyone else was rushed, preoccupied and greeted me poorly. Rude really. David, who checked me in was polite and thorough in his explanation. When I got the call that my car was ready, I came back to the dealership to an unwashed and unvacuumed car. I had to wait another 20 minutes for the car to get cleaned. Sloppy job. Wouldn't come back here, I'll try another audi dealership. More
by SHELLCHIN
September 03, 2019
Great service experience. The team was very helpful and efficient; they were able to assist with my emergency repair and service my vehicle. My service representative went abo The team was very helpful and efficient; they were able to assist with my emergency repair and service my vehicle. My service representative went above and beyond on a weekend!! More
by TRIMEDICALTEAM
Other Employees Tagged: Jorge Morchio, Randy Pullen
September 02, 2019
Always a positive experience From the time you hit the front door to the time they deliver your nicely cleaned Audi, it is a positive experience. We moved to the Atlanta area 7 From the time you hit the front door to the time they deliver your nicely cleaned Audi, it is a positive experience. We moved to the Atlanta area 7 years ago and would not go anywhere else!! They manage to make you feel as though you are their number one customer each and every time. From reception, to sales and then service, give them a try. You will not be disappointed. More
by Bea
Other Employees Tagged: Ahamed Eboo
August 30, 2019
My 45K Service Visit My Service Manager, David Kim, is always pleasant and professional. Audi Marietta practices a "high touch" approach to customer care ... on the phone My Service Manager, David Kim, is always pleasant and professional. Audi Marietta practices a "high touch" approach to customer care ... on the phone, via the internet and in person. More
by Richard C.
August 29, 2019
Outstanding Customer Service As Akways! David Kim is the reason I returned to this dealership after being gone for a few years during his absence. He is very knowledgeable about his area of David Kim is the reason I returned to this dealership after being gone for a few years during his absence. He is very knowledgeable about his area of responsibility and is able to explain the relative service issues that are presented and the appropriate resolution of those issues in a way that I being a non-mechanical person can understand. He is always very personable and conducts himself with the utmost professionalism. He is truly an invaluable asset to your facility. Kudos!!!! More
by K.BETHSTEINER
August 26, 2019
Consoltation on body paint Went to get some advise on water marks on trunk caused by pressure washing of house with some chemicals. Explained the situation to David and inquired Went to get some advise on water marks on trunk caused by pressure washing of house with some chemicals. Explained the situation to David and inquired if heavy buffing might alleviate the problem. David asked me to take a seat in the customer's longue while he took a closer look. Within a short time David returned with my car ABSECT the water marks which had "survived" two washings.. I was extremely pleased with the outcome. More
by WLJSCUBAMU
August 22, 2019
Outstanding and Speedy service My service advisor was David Kim. He was efficient and communicated well well with me regarding the status of my car. New facility is great. My service advisor was David Kim. He was efficient and communicated well well with me regarding the status of my car. New facility is great. More
by GREERBBG
Other Employees Tagged: No
August 22, 2019
Awesome Service visit My scheduled service for an oil change and to resolve a lift gate issue was an excellent experience. David Kim, my Service Advisor provided a great e My scheduled service for an oil change and to resolve a lift gate issue was an excellent experience. David Kim, my Service Advisor provided a great experience by keeping me in the loop with the progress of work being completed. More
by Mr Mazda3GT
August 22, 2019
Great Service This is my second time dropping my car for Service with David! He's been great and always took care of everything in a timely manner. He was courteous This is my second time dropping my car for Service with David! He's been great and always took care of everything in a timely manner. He was courteous, polite, and friendly. He walked me through on the service that has been performed towards the end of the day and i am very pleased with my car service! Thanks David for making this service smooth! :) More
by melannie.tjeng
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