"Friendly, no pressure sale."
My experience at McDonald Volkswagen was a pleasant experience. David Lax and everyone who helped me get the car I wanted at a price I can afford were very professional and friendly. I would definitely recommend stopping buy if you are the market for a new or used car.
"Easy car buying experience/ great used vehicle"
We worked with David Lax on this purchase. It was an end of a Saturday purchase and they worked hard to get through our paper work and on the road.
"Quick and kind service"
We came up from the springs and did not arrive until 5. With others purchasing a well they still quickly got us taken care of and financed. Dave was very knowledgeable and kind. I will recommend to all of my friends and family.
"Delivered as promised!!"
Delivered on time at an even better price than quoted! I would highly recommend MVW to friends and family, and anyone else reading this review!
Other Employees Tagged:
"Great help and patience "
David and the rest of the staff were very helpful and willing to do everything and anything they could to help me get the car I wanted!
"David Lax was awesome. "
David was great to work with - he was genuine, helpful, knowledgeable, but not pushy and didn't try to hard sell or up-sell us. He let us make our decision without undue pressure. We briefly worked with sales people at 2 other dealerships in the metro area and were definitely most impressed with Mr. Lax.
The only negatives with our McDonald Volkswagen experience were with the business/finance department. We paid for the car outright and yet they made a hard pull on all 3 credit bureaus. That is absolutely ridiculous and completely unnecessary. It also took them way too long to complete the business side of the transaction. We've leased multiple new Mercedes Benz vehicles in one transaction in less time than it took your finance department to complete a $10k purchase. You might want to work on that if you'd like repeat customers instead of one and done.
None of this reflects on our experience with Mr. Lax. He was awesome.
"Quick and easy"
They had the best deal in town with no hassle!
Quick and friendly service.
We will send family and friends there to buy when the time comes.
Looking forward to buying the next VW from them!
- A baker
I would recommend 5/5 stars. My dealer David Was truly excellent. This was my first time purchasing out of state . He was kind , helpful but the most he was honest. He walked me through all stages of the process with the most professionalism!! If it was not for him I would have purchased elsewhere! Roger in the finance department was great too !!
"Relaxed environment, honest employees"
I had a great overall experience at McDonald Volkswagen. Everyone was very accommodating, honest, and straightforward. I got a great price for my car and would highly recommend this dealership.
"Great Experience with Difficult Situation"
My other VW was in a very expensive accident and I needed a new car. Plus, I was leaving on a vacation and driving several states away. I needed the finalize a deal, trade a car (that was still in the shop being repaired) and pick up a new car before the old car was completed. McDonald VW agreed to do this which is a testament their service and commitment to customers.