Our vehicle had damage to the undercarriage. Our
insurance company gave us a few choices of repair shops but this one had the highest rating, so we chose to use them. Customer service went above and
insurance company gave us a few choices of repair shops but this one had the highest rating, so we chose to use them. Customer service went above and beyond to get our vehicle towed to their location even though it was not their responsibility to tow it. The insurance company fell short on their end. Estimate came back in a timely manner and it was full explained how long it would take to get parts in and repairs completed. Car runs smoothly and in great working order. Very pleased.
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by dj1franks3
Verified Customer
Verified Customer
Nov 02, 2021 -
Nucar Nissan of Allentown responded
Thank you for the positive feedback! We were happy to help get you back on the road and we're so glad to hear how pleased you are with the outcome. We will pass along your compliments to our service team. Thank you for choosing Rothrock and we hope to see you again for your future service needs!
I’ve been using Rothrock motors sales for over 15 years.
Wouldn’t go anywhere else.
Wouldn’t go anywhere else.
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by burkee42
Verified Customer
Verified Customer
Oct 26, 2021 -
Nucar Nissan of Allentown responded
This is what we strive for! It's great to hear that you were provided with an excellent experience by our service team! We truly appreciate your business and your continued loyalty and look forward to seeing you on your next visit!
The staff was very nice and they were very fast and
sufficient. I would definitely recommend them.
sufficient. I would definitely recommend them.
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by Trasilk2
Verified Customer
Verified Customer
Other Employees Tagged:
I don’t remember the young lady at the front desk.
Oct 25, 2021 -
Nucar Nissan of Allentown responded
We're so glad to hear that you enjoyed working with our team! Thank you for the recommendation and we hope to see you again soon!
This place is wonderful!!! The staff there are all great
people and very knowledgeable. I only gave 4 stars because my issue that I have had them try to fix isn't solved, so I'm not sure what else I can do.
people and very knowledgeable. I only gave 4 stars because my issue that I have had them try to fix isn't solved, so I'm not sure what else I can do. I do recommend them to anyone needed serious car repairs after accidents.
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by Khorey
Verified Customer
Verified Customer
Sep 30, 2021 -
Nucar Nissan of Allentown responded
Thank you for leaving your kind review, Khorey! We're very glad to hear that your experience with our team was pleasant. However, it's unfortunate to hear that you left us feeling less than completely satisfied. We'd like to know more about your visit so that we may resolve these issues. Please give Ron Carl, General Manager, a call at 484-223-0554 when you have a moment so that we can discuss this further. We're grateful for your business with us and look forward to talking soon.
Great dealership! Easy drop off and work completed same
day. Very clean shop recommended them,
day. Very clean shop recommended them,
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by JASONW206
Verified Customer
Verified Customer
Sep 27, 2021 -
Nucar Nissan of Allentown responded
We appreciate the recommendations and kind words!
My car looks like the accident never even happened.
Extremely pleased with the service and staff. Thank you for making this a relatively painless process
Extremely pleased with the service and staff. Thank you for making this a relatively painless process
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by lwg5086
Verified Customer
Verified Customer
Aug 03, 2021 -
Nucar Nissan of Allentown responded
We are so sorry that you had to go through the stresses of an accident! However, we are so happy we were able to make the repair process as painless as possible. We truly appreciate you taking the time to review us and we wish you many safe and happy miles ahead!
They always done an Amazing job, ever since I have been
driving I always took my cars here to get body work fixed 10/10stars
driving I always took my cars here to get body work fixed 10/10stars
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by lukasroberts62
Verified Customer
Verified Customer
Jul 13, 2021 -
Nucar Nissan of Allentown responded
Lukas, thanks for sharing such great feedback! We're so happy to hear that the team's been able to keep you coming back with great experiences every time. We appreciate your continued business and can't wait to work with you again next time.
No comment at all it good no issues with service that’s
all thank you. Waiting is good not bad at all and they wash cars
all thank you. Waiting is good not bad at all and they wash cars
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by Sreyes3705
Verified Customer
Verified Customer
Jul 10, 2021 -
Nucar Nissan of Allentown responded
Thank you for leaving us a review! We're happy to hear that you didn't experience any issues during your visit. We appreciate your business and hope you come back to see us again soon!
Repaired the damage a deer did to my car and looks better
than it did before. Decoy time using this repair company and both times we had great outcomes.
than it did before. Decoy time using this repair company and both times we had great outcomes.
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by theoak80
Verified Customer
Verified Customer
Jun 22, 2021 -
Nucar Nissan of Allentown responded
We're happy we could take care of your car! If there's anything else we could help with, please let us know.
I am beyond pleased with the customer service received
and attention to detail I experienced at the Collision center, left my Jeep New !! GREAT PRICES
and attention to detail I experienced at the Collision center, left my Jeep New !! GREAT PRICES
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by Amartinez
Verified Customer
Verified Customer
Apr 12, 2021 -
Nucar Nissan of Allentown responded
Thank you for leaving us this review and the 5-stars! We will be sure to pass your compliments onto the rest of the team. If you or your Jeep need anything else please be sure to let us know!