David Lopez | Page 18

Another great buying experience with David Lopez A year ago I purchased a Mini Countryman at Herb Chambers Mini in Boston. That experience was the best car buying experience I've ever had, primarily A year ago I purchased a Mini Countryman at Herb Chambers Mini in Boston. That experience was the best car buying experience I've ever had, primarily because of the personal attention given to me by David Lopez. Fast forward a year later and the Countryman has been great and we had been contemplating purchasing another Mini come summer. While viewing the online inventory I noticed a Mini NEXT Certified Pre-Owned Clubman that seemed to be something we might be interested in. So I e-mailed David and we arranged for a visit and test-drive. David was as accommodating and gracious as ever and he allowed us to test drive that vehicle plus a newer 4-dr Hardtop. We hemmed and hawed for a bit, but recognizing a great deal when we saw one, decided to take the plunge to get our 2nd Mini. We've had it for just under a week and my wife loves it! David is great to work with, is friendly, thoughtful, has a no-pressure way with sales, and shows great attention to detail. I understand now why Mini refers to their sales personnel as "Motoring Advisors" - David's job extends beyond the actual sale - he has become my point person at the dealership and I look forward to updating him about how things are going with my Mini-s. If you have ever thought about getting a Mini then I highly encourage you to contact David. More

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Beyond my expectations I initially chose Herb Chambers because of the inventory of new vehicles; it seemed much more extensive than a dealer closer to my home. I didn't imag I initially chose Herb Chambers because of the inventory of new vehicles; it seemed much more extensive than a dealer closer to my home. I didn't imagine purchasing a used vehicle, but it was too good a deal to pass up. Now on to why I will return to Herb Chambers: Every person I encountered at Herb Chambers MINI was friendly, courteous, knowledgeable, and generous. I was impressed with all of the staff: receptionist, managers, sales staff, counter help, etc. From the warm greeting at reception and viewing cars in the showroom, to test driving, signing on the dotted line and picking up my new MINI, I experienced a relaxed atmosphere with a great balance of attentiveness and space. I was given tons of options and the freedom to explore them all at my leisure, as in-depth as I desired. While I was waiting (for inspection, for example) other sales persons were receptive to questions and conversation. and were quite helpful sharing insights, nuggets of MINI info. etc. Pricing was good, as checked on TrueCar, and that was before the rebate and extras. I felt very taken care of at Herb Chambers MINI and though this is my first MINI, it is definitely not my last! More

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Great Experience Getting Into My Next Mini! I had such a great experience with David Lopez helping me find my next mini! The car is fantastic and the one on one walk-thru of how to use all the n I had such a great experience with David Lopez helping me find my next mini! The car is fantastic and the one on one walk-thru of how to use all the new technology was icing on the cake! Loved my experience at this dealership and feel fortunate to have been able to work with David! More

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Mini Countryman Just bought my first Mini! I love it! It is zippy, cute and surpassingly roomy. David Lopez was sweet, knowledgable and a low-pressure salesman. Than Just bought my first Mini! I love it! It is zippy, cute and surpassingly roomy. David Lopez was sweet, knowledgable and a low-pressure salesman. Thanks David! More

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Herb Chambers puts the "serve" back into service!! I have bought 3 cars (2 Mini Coopers and a Lincoln Navigator) from Herb Chambers Boston and each time I go back things just get better and better! F I have bought 3 cars (2 Mini Coopers and a Lincoln Navigator) from Herb Chambers Boston and each time I go back things just get better and better! From the Service Dept. (Liz and Matt) and all the others that have given great service to David Lopez in Sales and Natalie in the Loan Dept.,my experience has been one to look forward to. David Lopez is a real GEM!! Thank you for your wonderful, low pressure, attentive, approach David. I gave David a tall list of "must haves" I was looking for in my used car search and he fulfilled my whole lis! I will be back!!!! More

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Awesome experience joining the Mini family! I have had my eyes on Mini's for years now and over the past few months really began looking into where I could find one that I wanted, if they were r I have had my eyes on Mini's for years now and over the past few months really began looking into where I could find one that I wanted, if they were really the right fit for me and if a Mini was really going to be in the right price range for my family. I looked at many different dealerships and had actually stayed away from the Boston location because it was a bit more inconvenient for me to get to from where I lived. But when searching online, Herb Chambers of Boston was where I found the most available car's to go look at, so I made an appointment and headed into town. It was honestly the best experience I've ever had in a dealership and it was more because of my dealings with David Lopez than it was the car itself. Don't get me wrong I LOVE the car I purchased (a 2014 certified, pre-owned Countryman AWD), but it was truly working with David that made the experience so much better. As soon as I met David he made me feel comfortable. He was not pushy at all and he really wanted to listen to me and understand what I was looking for. He gave extra attention to not only helping me find a car that I liked, but also one fit with my families needs and in our price range. David made sure to stay right on top of the details whether it was the insurance, registration or financing... He made sure to get back to me all the way through the process and even contacted me to update me during his off time. Due to some holiday delays at the registry, the pick up date for my new ride was going to be delayed; and to put the icing on the cake, David went out of his way to make sue that did not happen. He got all of the paperwork done in time and even took extra time out of his day and brought me the new car himself at my office. He went over every detail of the car in the parking lot of my workplace and made sure that I was happy and ready to drive home with a smile. Then he had to suffer through the traffic back into Boston, while driving my beat up, old Suburu with 150K miles. I love the car I bought and working with David made the process of buying a car as easy, stress free and clean as possible. Thanks so much David and you and the Mini brand will certainly be a recommended to others. - Paul More

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Outstanding customer experience!!! I had a great experience buying a pre-certified Mini Cooper S with David Lopez. He spends a lot of time showing me alternatives for pre-certified vehi I had a great experience buying a pre-certified Mini Cooper S with David Lopez. He spends a lot of time showing me alternatives for pre-certified vehicles. I had the possibility to test most of the cars I was interested. Once I choose the car, he fixed some minor details in the car including some paint retouching, new tires, rubber mats, etc. He helped me with all the finance application process and papers. He was doing that extra mile in every stage of the process. I unquestionably recommend going with David if you need a Mini. More

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Great Experience! I purchased my very first car here this week. My mother joined me in my car-buying experience. We felt welcomed as soon as we walked in. We were very I purchased my very first car here this week. My mother joined me in my car-buying experience. We felt welcomed as soon as we walked in. We were very happy to be matched with David Lopez, as he answered all of our questions and gave us plenty of helpful information. What I loved the most was the fact that I did not feel pressured at all and David was very patient, which was important for me! The entire staff was very kind. I also worked with Mustafa who was great as well. He was very knowledgeable about the financing and made me feel comfortable with my purchase. 5 Stars for overall experience! I appreciate all of the help, information, and guidance during my experience! More

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Brilliant Sales and Customer Service David Lopez has been an exceptional Sales rep. He has been thoughtful, provided superb guidance and eventually found the Mini that was right for us. David Lopez has been an exceptional Sales rep. He has been thoughtful, provided superb guidance and eventually found the Mini that was right for us. I wouldn't want to deal with any other dealership in the future. Mustafa was also fantastic to work with, knowledgable and efficient. Outstanding work to the whole team! Keep up the excellent customer service! More

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Brought car I always wanted Brought by MINI and drove it home that day. worked with Dave Lopez very helpful as I told him by car was in middle of lease. He went over inventory Brought by MINI and drove it home that day. worked with Dave Lopez very helpful as I told him by car was in middle of lease. He went over inventory and I settled on a 2013 Paceman More

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