David Martin | Page 3

Good, friendly efficient purchase experience Needed to buy or lease a car that qualified for HOV stickers and found one in Serramonte Ford’s inventory online. From contact to delivery the team at Needed to buy or lease a car that qualified for HOV stickers and found one in Serramonte Ford’s inventory online. From contact to delivery the team at Serramonte Ford were friendly, very accommodating and made the lease turn in and purchase experience easy. Rodell and David did a great job and the amount of time we had to spend onsite was minimal and efficient. Comparing the finance experience at Serramonte versus Capitol Ford with my lease, Serramonte did a better job, but it still remains the one area where improvement can happen. There is too much pressure to sell the extended warranty and they should just go straight to the lowest interest rate versus the reveal of a lower rate to sell the warranty. Other than that it was efficient and painless relatively. The new dealership building is nice though customer parking is a little challenging. Parts department was great as well. iGood job Serramonte Team, especially David and Rodell. More

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Super Helpful! I had a great experience working with David Martin at the dealership! He was very friendly, welcoming and understanding of my dad and I’s questions & I had a great experience working with David Martin at the dealership! He was very friendly, welcoming and understanding of my dad and I’s questions & concerns with the car buying process. My dad has bought many cars from this dealership, so it wasn’t our first rodeo but David was sure to pause for questions often and check in to make sure we were all on the same page. I’m so happy with my new car and greatful for all the help! More

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On the fly buy We went in just looking and and came out buying. There was no impulse to but only excitement and future planning. We expressed what was interesting is We went in just looking and and came out buying. There was no impulse to but only excitement and future planning. We expressed what was interesting is, and once the pieces came together, it was almost impossible to say now. Not because we were sold but because everything we asked for was researched and found. Great experience overall, thank you David Martin at Serramonte Ford! More

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Excelente customers service, friendly and very helpful!! Everyone in these dealer care for their customers they give you options and they don’t pressure you to buy something you don’t want. Everyone in these dealer care for their customers they give you options and they don’t pressure you to buy something you don’t want. More

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Best experience in a dealership by far! I initially went on the Ford website to get more information on the vehicle of interest. After an hour I was contacted by David M who let me know they I initially went on the Ford website to get more information on the vehicle of interest. After an hour I was contacted by David M who let me know they had some vehicles that fit what I was looking for. Once I was there the process was super quick. He didn't waste time showing me other cars and actually helped me narrow down my options to 2 cars. When it came to the payments and such he was able to give me a deal and I bought the car! Best experience I've had in a dealership by far. All the staff was helpful and welcoming! More

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Great service David was very patient with our scheduling issues, very responsive & helpful. We visited Serramonte Ford a few times & each visit was pleasant & we ne David was very patient with our scheduling issues, very responsive & helpful. We visited Serramonte Ford a few times & each visit was pleasant & we never felt any pressure. The sales reps are knowledgeable & helpful. The inventory was also one of the best with selection/options. More

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My new Ford Focus 2018! I came to the store to shop around and maybe find a good deal in a used car. David Martin was very friendly and helpful, showed me options for both us I came to the store to shop around and maybe find a good deal in a used car. David Martin was very friendly and helpful, showed me options for both used and new cars, and made sure I'd get the best deal. I'm very happy that I left the store with a new Ford Focus! I highly recommend David Martin and Serramonte Ford. More

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Purcahse our new 2017 Santa Fe It was great meeting David yesterday went we purchase our new car David was very professional & attend to our cars needs he never pressure us with any It was great meeting David yesterday went we purchase our new car David was very professional & attend to our cars needs he never pressure us with anything we love the Santa Fe but he still offer more option to make sure we got the right family car he also works for us to obtain the best financing possible.....we highly recommend David Martin if you are looking to purchase your new car......Thank you David for all your help and professionalism. More

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Love how they keep trying to help you get in a vehicle . I haven't had the chance to go down to the dealership but from my experience over the internet and phone David has been overall very helpful as far as I haven't had the chance to go down to the dealership but from my experience over the internet and phone David has been overall very helpful as far as helping me get into a vehicle. More

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Amazing Very good service,friendly crew,that try to help You to get financing anyway. Great experience for first time buyer. Internet sales manager David Mar Very good service,friendly crew,that try to help You to get financing anyway. Great experience for first time buyer. Internet sales manager David Martin shows for me high level of professionalism. More

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