David McKee
David McKee at Germain Honda of Surprise

David McKee

Service Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
31 Reviews
5.0

31 Reviews

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31 Reviews of David McKee

June 17, 2025

Dealership Rating
Employee Rating

My family purchased 2 vehicles within the last 3 weeks and 5 total over the last 7 years From sales (Joshua Reeves) to managers (Montana Boone, Robert Pitman) to Ty and George in finance as well as the s More

by e333d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Germain Honda of Surprise responded

Your continued business and kind words are truly appreciated. Our team is committed to ensuring a positive guest experience and we thank you for highlighting their efforts. Your loyalty has not gone unnoticed and we look forward to our continued relationship. Best Regards, Sassha Motz General Manager

May 27, 2025

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Employee Rating

Alfredo was excellent. He is an asset to this dealership, he really knows his business. More

by milbournejim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Germain Honda of Surprise responded

Your business and kind words for Alfredo are greatly appreciated. Thank you for choosing Germain Honda of Surprise for your automotive needs. Best Regards, Sassha Motz General Manager

May 26, 2025

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I have been using this dealership since it opened. One time there was a problem with a part (new) that was used. They made good. More

by needles23mysch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2025

Germain Honda of Surprise responded

Our goal is to ensure the complete satisfaction of our valued guests. Thank you for choosing to work with us here at Germain. Best Regards, Sassha Motz General Manager

May 25, 2025

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Employee Rating

We have been customers for years, we always come back and leave happy. Love and trust Montana. Thank u More

by heavensprints
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2025

Germain Honda of Surprise responded

Your business and trust in Montana and our team are greatly appreciated. Please let us know if you need anything further. We wish you many happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

May 15, 2025

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Robert & crew (Augie & Marco) very professional, respectful & courteous. All should be promoted as they are an exemplary asset to the Germaine Honda organization. More

by RICKSALINAS639
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

May 16, 2025

Germain Honda of Surprise responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that Robert, Augie and Marco's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Sassha Motz General Manager

April 28, 2025

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Employee Rating

al was fantastic. Cost estimate was accurate , service was completed when promised. He is always very polite and respectful. Why go to the Acura dealership miles away More

by mkgatct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Apr 29, 2025

Germain Honda of Surprise responded

Thank you for choosing to work with us here at Germain Honda of Surprise. Your business and kind words are greatly appreciated. Best Regards, Sassha Motz General Manager

April 15, 2025

Dealership Rating
Employee Rating

The service department, including the manager and its service writers, is one of the major determining factors in the dealership's success. More emphasis should be placed on making them a part of the sal More

by bspitz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Apr 16, 2025

Germain Honda of Surprise responded

Your business and kind words mean are greatly appreciated. Our service team will be honored to learn of your high praise as your trust and faith in them to keep you coming back means so much to us all. Best Regards, Sassha Motz General Manager

April 14, 2025

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Employee Rating

It has a united service department that can combine efforts to solve maintenance problems. This is highly valuable for the customer, especially in situations involving complex electrical problems. More

by bspitz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Apr 14, 2025

Germain Honda of Surprise responded

We thank you for sharing our team's efforts in ensuring your overall satisfaction. Best Regards, Sassha Motz General Manager

March 09, 2025

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Employee Rating

The Service on my recall was right on time took less time than I was quoted and really enjoyed the golf simulator and putting green while I waited. All employees were very Pleasant Love Germain Honda. More

by martin.duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

Mar 10, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive service experience. We are happy your had a fun and comfortable wait while enjoy the amenities we offer. Best Regards, Sassha Motz General Manager

March 04, 2025

Dealership Rating
Employee Rating

Alfredo & Dave are excellent, been going to them for years. It's a shame their sales department doesn't offer great customer service like the Service Dept. More

by jmilbourne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Germain Honda of Surprise responded

We appreciate your business and kind words about our service department. We are sorry you have not enjoyed the same level of service from our sales team. I'm always happy to discuss any concerns you may have. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

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