David Pair | Page 49

The sales staff is definitely laid back. I would've liked to have been walked through the vehicle a little more. Its nice to not be hovered over but its also nice to be shown some of the vehicle featu liked to have been walked through the vehicle a little more. Its nice to not be hovered over but its also nice to be shown some of the vehicle features. Overall the cars are priced at a decent value but the sales/service difference between a new dealer and Bourne's is noticeable. Also, I was told at test drive that the vehicle would be thoroughly inspected and any defects noted would be fixed but upon delivery the vehicle had a lot of small dings etc. that were not fixed and I was told afterward that that is part of the condition of the vehicle. I was also told the car would be ready for delivery in 2 days but it took several phone calls to get a response in 3 days and 5 days before the car was ready. Lastly, beware of the $400 documentation fee added on casually at the end. Overall, you get what you pay for and the car was priced very competively. It would just be nice if the service were a little better. More

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I was in the market for a used Saab convertible for almost 2 years and was becoming discouraged by 'hidden' problems with cars, fast-talking dealers and price ranges that made no sense. I was thorough almost 2 years and was becoming discouraged by 'hidden' problems with cars, fast-talking dealers and price ranges that made no sense. I was thorough in my search for cars and used the internet, newspapers and even looked at auctions -- my range was 300 miles from where I lived. Any cars near my NY metropolitan area were very over priced or beat up! When I noted a Saab available that was <5 years old and in good condition with a stick I called up Bourne Auto and they were knowledgeable about the car and quickly emailed me more detailed info with pictures. They accepted a down payment over the phone and assured me it would be refundable after I visited the dealership in S.Easton MA and test drove the car. When I arrived the car was absolutely detailed and Dave let me test drive the car for 'as long as needed!" The surrounding town and area is great and highways in great shape to really run a car. After kicking the tires for a while, they answered all my questions and I committed to the purchase. In NYS there are no temporary plates, so David over the next several weeks guided me through the process of transferring the car and was very patient. I took amtrack to Providence and then a Boston transit train to the nearby town (and then a cab) to the dealership. It was no big deal - in fact I enjoyed the trip and got to relax for a while with a book (imagine that!). The drive back was great - picked up a case of Narragansett beer in RI and cruised all the was with the top down. Bottom line - my mechanic said the car is in great shape. The price was fair. The dealership always answered my questions and even returned a call after my purchase. What more can you ask for? They've been around for a while and I will purchase from them again. My best to you and your search..... Dave S. More

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My rating for Bournes is between Good and Great. This is the third vehicle we have purchased from Bournes. One for my wife and two for me. All three times were with David Pair. David is great and he does wh the third vehicle we have purchased from Bournes. One for my wife and two for me. All three times were with David Pair. David is great and he does what he can to get you the best deal possible. The finance and service depts. are also very good. Bournes is very friendly, very professional. You are treated with respect and with great service. I would definitely recomend this dealership to anyone. Russell More

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Bourne's Auto Center is not your typical used car dealership. I bought a used Nissan Murano there. They agreed to take it to Nissan dealership for inspection (I paid Nissan dealership but Bourne didn dealership. I bought a used Nissan Murano there. They agreed to take it to Nissan dealership for inspection (I paid Nissan dealership but Bourne didn't charge for dropping and picking up the car), which saved me from taking a day off from work. Then they fixed all recommended problems. During the 90 day warranty I came back twice with a few issues, which they promptly fixed at no cost. The price was very competitive compared to other dealers in the neighborhood. They offered extended warranty at a very reasonable price and did not get upset when I declined. I would highly recommend them to others and will certainly buy my next used car there. More

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i spent months looking for a mercury montego premier awd.after looking at several dealerships i found bourne's to have the model color and miles i wanted.david pair was nothing but awesome.it so nice to awd.after looking at several dealerships i found bourne's to have the model color and miles i wanted.david pair was nothing but awesome.it so nice to walk into a dealer and not feel any presure.i would and will tell all my friends to shop bourne's. c.weagle,ipswich ma More

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i'am very pleased with vehicle and the level of experience.it nice to see how a low keyed used auto dealership should be.i had been looking for many months at mercury montego's.bourne's had the nic experience.it nice to see how a low keyed used auto dealership should be.i had been looking for many months at mercury montego's.bourne's had the nicest one off all i had seen.i ask'd for a couple of things to be looked at.they not only looked at these things and replaced as well. c.weagle,ipswich ma More

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I spend a lot of time to find the right car and right price then I found Bourns on the one of web sites, I checked the prices, which where affordable, that's was the rison I called I spoke with David Pa price then I found Bourns on the one of web sites, I checked the prices, which where affordable, that's was the rison I called I spoke with David Pair who was a person wich gave me answers for all my questions wich was verry helpfull and he also assure me that the Bournes dosent have any hiden fees wich was true, becouse all dealers I went trough were laying obout theirs prices over the phone, With David everything went so easy, I would recomen him to every one. From all dealers I went trough (for over six months I spend to find the right one, was them many) Bournes was the only one onest and friendlly to me More

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A bit hectic in the shop with only 3 sales reps on a Sunday. David was helpful and answered questions. Certainly no pressure, which was a welcomed change. He did forget to give me my registration, wh Sunday. David was helpful and answered questions. Certainly no pressure, which was a welcomed change. He did forget to give me my registration, which was a bit of a hassel, but did fax it to me promptly. Overall, I got the car and experience I was looking for with Bourne. More

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When looking for cars online, I first noticed the reasonable pricing at Bourne's Auto Sales. My husband and I went there and David came over to assist us right away. He was very pleasant and wasn't c reasonable pricing at Bourne's Auto Sales. My husband and I went there and David came over to assist us right away. He was very pleasant and wasn't clingy or over bearing which was very nice. We bought the car on the spot due to the price and the overall experience at Bourne's. We were very happy with the service. More

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Excellent price and sales follow-thru...no hassle pricing was a real plus. We shop other dealers but no one could beat their price...Bourne's was $3000 lower than other web based prices. David Pair was our s was a real plus. We shop other dealers but no one could beat their price...Bourne's was $3000 lower than other web based prices. David Pair was our salesperson and he was attentive and addressed several minor issues with the car prior to delivery. Great experience and we will shop at Bourne's before anywhere else! More

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