David Patti

Best service department , I was always informed with the vehicle status by Daniel Rzepnicki my Service advisor and Erica Batchelder Service Lane Manager. I also met The General Manager Dan Rosengarten when vehicle status by Daniel Rzepnicki my Service advisor and Erica Batchelder Service Lane Manager. I also met The General Manager Dan Rosengarten when I viseted the new vehicle showroom . They made me feel like I was a VIP. Thank you Wakefield Subaru for excellent service and the freindy welcome that I received. More

by SARKIS001 Verified Customer Verified Customer

Report | Print

Staff is always so attentive, helpful, and efficient. My car is always ready in the timeframe I've been given. My car is always ready in the timeframe I've been given. More

by Customer Verified Customer Verified Customer

Report | Print

Always great service at Albrecht Subaru. Everything was clearly explained, efficient and spot on. Wouldn't take the car anywhere else. Everything was clearly explained, efficient and spot on. Wouldn't take the car anywhere else. More

by ntenbroek Verified Customer Verified Customer

Report | Print

Tanner was awesome when I checked in for oil change. He said it might be 90 minutes and asked if I was alright with that and I agreed. I was contacted by text less than an hour later that my car was fin He said it might be 90 minutes and asked if I was alright with that and I agreed. I was contacted by text less than an hour later that my car was finished. I was very happy. More

by ahealey42777 Verified Customer Verified Customer

Report | Print

My relationship with this dealer goes back to their old location. Have bought 3 or 4 cars from them over the years and have always been satisfied. Currently I want to commend Dave Patti for his excellent location. Have bought 3 or 4 cars from them over the years and have always been satisfied. Currently I want to commend Dave Patti for his excellent customer service even though I usually only come in 2x a year he always remembers me Thanks! More

by HANNAN48 Verified Customer Verified Customer

Report | Print

Did not inspect my car. Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a new one. I took my car to another Subaru dealer to get an honest inspection. Wakefield Subaru failed to tell me about issues because I was still under warranty and they didn’t want to pay for oil leak and sensor issue repairs. They talked to me as if I was dumb. Dismissed me with condescending attitude. Now I have to go thru the court system to make them honor my warranty. New ownership is horrible. I’ve owned Subarus since 2002. I haven’t had an issue until new ownership. This is the worst dealership. Buying a Lexus. More

by TSANCHEZ8 Verified Customer Verified Customer

Report | Print

Friendly Explained the procedures the car needs Always professional during the process Secured a car to use while the car was serviced Always professional during the process Secured a car to use while the car was serviced More

by dianebonannidmd Verified Customer Verified Customer

Report | Print

Very pleasant to speak with. Everything was taken care of in a timely manner. Also, very accommodating! Everything was taken care of in a timely manner. Also, very accommodating! More

by Mercedes Verified Customer Verified Customer

Report | Print

Subaru Wakefield crew does a fantastic and thorough job anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place is fantastic. Highly recommended. Keep up the good work. More

by dslater0 Verified Customer Verified Customer

Report | Print

Good service and good place to stay for waiting. Also they will do the multi-point inspection too. Also they will do the multi-point inspection too. More

by benyfong Verified Customer Verified Customer

Report | Print