David Patti | Page 6

Did not inspect my car. Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a new one. I took my car to another Subaru dealer to get an honest inspection. Wakefield Subaru failed to tell me about issues because I was still under warranty and they didn’t want to pay for oil leak and sensor issue repairs. They talked to me as if I was dumb. Dismissed me with condescending attitude. Now I have to go thru the court system to make them honor my warranty. New ownership is horrible. I’ve owned Subarus since 2002. I haven’t had an issue until new ownership. This is the worst dealership. Buying a Lexus. More

by TSANCHEZ8 Verified Customer Verified Customer

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Friendly Explained the procedures the car needs Always professional during the process Secured a car to use while the car was serviced Always professional during the process Secured a car to use while the car was serviced More

by dianebonannidmd Verified Customer Verified Customer

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Very pleasant to speak with. Everything was taken care of in a timely manner. Also, very accommodating! Everything was taken care of in a timely manner. Also, very accommodating! More

by Mercedes Verified Customer Verified Customer

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Subaru Wakefield crew does a fantastic and thorough job anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place is fantastic. Highly recommended. Keep up the good work. More

by dslater0 Verified Customer Verified Customer

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David is great to deal with. He explains the work that is being done and alerts me if there is anything else that needs attention. I feel very confident with him as my service ad He explains the work that is being done and alerts me if there is anything else that needs attention. I feel very confident with him as my service advisor. More

by PAULA_MIELE Verified Customer Verified Customer

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Good service and good place to stay for waiting. Also they will do the multi-point inspection too. Also they will do the multi-point inspection too. More

by benyfong Verified Customer Verified Customer

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David was cordial. He explained everything well. He answered my questions. Keep up the good work. We have a clean plan for the next steps. I'll be scheduling rear bra He explained everything well. He answered my questions. Keep up the good work. We have a clean plan for the next steps. I'll be scheduling rear brakes replacement soon. More

by TOMJUDYGORDON Verified Customer Verified Customer

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The customer service at Albrecht Subaru in Wakefield is excellent. I like the comfortable waiting rooms and good coffee. Highly recommended. excellent. I like the comfortable waiting rooms and good coffee. Highly recommended. More

by MICHAELSHEA2 Verified Customer Verified Customer

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The work was done timely and at a reasonable price Will return when I need additional work return when I need additional work More

by BGOREVITZ Verified Customer Verified Customer

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It was a pleasure to deal with David during my recent visit to the service department at this Subaru location. I had to return a second time due to an issue that occurred during the original repair proce visit to the service department at this Subaru location. I had to return a second time due to an issue that occurred during the original repair process, and David went out of his way to make sure I was not inconvenienced, and that the final repair was completed as quickly as well as accurately as possible. More

by CC003876 Verified Customer Verified Customer

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