David Perrin

Terrible experience at this dealership. I don’t like reading or writing negative reviews, but our car buying experience deserves one.. Salesman was a nice guy. He kept this from being a one I don’t like reading or writing negative reviews, but our car buying experience deserves one.. Salesman was a nice guy. He kept this from being a one star review. Dealership experience was awful. I should have heeded the advice of other reviewers. I will try to keep this short… This dealer was advertising 2 identical Jeep Grand Cherokee L Summit Reserve vehicles. We made contact with Sarah online and several phone calls. We scheduled a test drive and Sarah said she would be our sales person at the dealership. We drove 3hrs and had phone calls with her 10 mins before arriving at the dealership. Sarah stated she would have one of the Jeeps pulled up front and waiting on us. We arrived and guess what., no Sarah. Our future salesman said, Sarah is an internet contact only. He also said they don’t have either of the two Jeeps available that we came to see. Infuriating to say the least we should have left immediately, but really wanted the Jeep we came for. Salesman said one of the Jeeps sold three days ago and the other one is in the parking garage with a dead battery. The story doesn’t get better. I will skip to the end. We were at the dealership for almost 8 hours. We ended up buying the Jeep with the dead battery, which resulted in returning to the dealer 2 days later for two new batteries. The service experience wasn’t to bad. The financing department was exactly how others have reviewed. They play games, don’t answer simple questions, and hide extra fees until you are signing everything in a rush bc you are there for hours. My review is skipping a lot of detail. This was the single worst car buying experience of my life to date. I have had good experiences at other dealerships. Her is the only reason why we bought the Jeep. We did our research and it was exactly the Jeep we wanted and couldn’t find. More

by wenandaar Verified Customer Verified Customer

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Roberto was amazing. Excelent Service done was very good I recomend Have to pay UBER to pickup the vehicle Excelent Service done was very good I recomend Have to pay UBER to pickup the vehicle More

by marcel3 Verified Customer Verified Customer

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Steve has always been above and beyond and very accommodating with my busy schedule. Very punctual and effective. I highly recommend him and the Aventura location. accommodating with my busy schedule. Very punctual and effective. I highly recommend him and the Aventura location. More

by Carla Fortenberry Verified Customer Verified Customer

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Excellent service and care really appreciate the client service and support thank you for the work service and support thank you for the work More

by dmbaumer Verified Customer Verified Customer

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Good service and polite customer service I am happy with them. Thank you so much for everything with them. Thank you so much for everything More

by ISMETCALIKUSU Verified Customer Verified Customer

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Service was great. My Ram rebel had a recall and Steve w followed up with phone calls and texts. I was given a company vehicle to go back home. I will continue to go to My Ram rebel had a recall and Steve w followed up with phone calls and texts. I was given a company vehicle to go back home. I will continue to go to Aventura Chrysler for service and when time comes to trade in my current vehicle. I took my vehicle again on May 2025 and again excellent service specially Robert who keeps checking via texts. More

by metrosoundmiami Verified Customer Verified Customer

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Great experience! Everything went smooth and everything was done so fast. Highly recommend Adventura Dealership. Everything went smooth and everything was done so fast. Highly recommend Adventura Dealership. More

by RHEAGMURPHY Verified Customer Verified Customer

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The service was great. Came in early in the morning and my car was done within the hour. Shannon got me in and out. Came in early in the morning and my car was done within the hour. Shannon got me in and out. More

by wblemur Verified Customer Verified Customer

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It was a wonderful experience. Definitely I will go back to the dealer to check and drive my next car. Definitely I will go back to the dealer to check and drive my next car. More

by mayramendez029 Verified Customer Verified Customer

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I requested best option from advertisement and received good for double price and instead free tire rotation offer pay additional $40 dollars. Absolute lying in advertising. good for double price and instead free tire rotation offer pay additional $40 dollars. Absolute lying in advertising. More

by yury.gokhberg Verified Customer Verified Customer

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