David Poyner | Page 2

Freehold Subaru responded

tfw21 Thank you for taking the time to share your positive experience with us! We're so glad to hear that Mike Moursy was able to make your car buying process a stress-free and enjoyable one. It's great to know that Mike's honesty and knowledge helped earn your trust, and that he went above and beyond to keep you informed throughout the process. We're thrilled to hear that Mike took the time to educate you on every aspect of ownership, ensuring that you were fully equipped to enjoy your new Subaru Forester Touring. We'll be sure to pass your kind words on to the team at Freehold Subaru, and we hope to have the pleasure of serving you again in the future! Steven Boyce, GM

Freehold Subaru responded

I am thrilled to read your effeminize review of Freehold Subaru! Mike is an exceptional member of our team, and we're glad to hear that he exceeded your expectations. It's fantastic that he struck the perfect balance between being helpful and not pushy, ensuring your experience as comfortable and stress-free. At Freehold Subaru, we believe in creating a welcoming atmosphere where our customers feel valued and listened to. Thank you for recommending Mike and acknowledging our commitment to fulfilling your needs. We're here for you whenever you're ready for another remarkable automotive journey! Steven Boyce, GM

Freehold Subaru responded

It's great to hear that Brian was able to assist you in finding the perfect car for your needs, Flyingvet. Freehold Subaru strives to provide top-notch customer service and a stress-free car-buying experience. Again, thank you for choosing us as your dealership, and we look forward to serving you in the future! Steven Boyce, GM

Freehold Subaru responded

I am thrilled to hear that Sean was able to assist you in finding your perfect car! At Freehold Subaru, we pride ourselves on providing excellent customer service and ensuring our customers find a vehicle that meets their needs. Thank you for the 5-star review, and we hope to see you again soon. Steven Boyce, GM

Freehold Subaru responded

Thank you for sharing your positive experience with Yuliya! We are thrilled to hear that you had a fantastic experience and are loving your new car. Enjoy the ride! Steven Boyce, GM

Freehold Subaru responded

Thank you for sharing your positive experience with Freehold Subaru and Lester! It's always great to hear from a satisfied customer, especially when purchasing a car. It's even better to hear that your second time buying a car from Lester was even better than the first, which was already fantastic. It sounds like Lester and the team at Freehold Subaru truly go above and beyond to provide excellent customer service and make the car buying experience as smooth and enjoyable as possible. Knowing that you can count on a dealership and a salesperson to meet and exceed your expectations is always reassuring. We appreciate you sharing your review and hope you continue to enjoy your Subaru for years to come! Steven Boyce, GM

Freehold Subaru responded

Thank you so much for writing this amazing review about your experience with Brian at Freehold Subaru! We're thrilled to hear that Brian was able to provide you with such a positive car-buying experience, and we're delighted that he was able to deliver on every promise he made to you. We appreciate your recommendation, and we hope to see you again soon! Steven Boyce, GM

Freehold Subaru responded

Hi Corhilliard, thank you for leaving Freehold Subaru such a positive review! We're thrilled that you had a great experience and that Lester played a significant role in making it happen. We appreciate your recommendation and look forward to serving you again soon. Steven Boyce, GM

Freehold Subaru responded

Joseph We're glad to hear that Brian went above and beyond to make your car-buying experience with us positive. Thank you for recognizing his efforts to get everything you requested without pressuring you to spend more money than you wanted. We are committed to providing our customers with exceptional service, and we're delighted you had such a great experience. Steven Boyce, GM

Freehold Subaru responded

Thank you for leaving such a positive review about your experience with Yuliya Shvartsman at our dealership. We are glad to hear that you found her an excellent salesperson with outstanding knowledge and that she was not pushy at all. We are also pleased to hear that communication was evident throughout the process. We will pass along your recommendation to others and are glad you are happy with your new Outback! We appreciate your feedback and suggestion on the final paperwork process. We agree that giving the "add-ons," such as extended warranties, extra coverage on the vehicle, etc., in advance can give buyers more time to research and think over their options. We will consider this and improve the process for our future customers. We look forward to your future review of our service department. Again, thank you for choosing our dealership, and we hope to see you again soon! Steven Boyce, GM