David Shepard | Page 12

Great Experience My first time leasing experience was easy, smooth and extremely educational thanks to David Shepard and Tony Mayen. They were able to ease my anxiety My first time leasing experience was easy, smooth and extremely educational thanks to David Shepard and Tony Mayen. They were able to ease my anxiety by answering all my questions about leasing a vehicle (which I had never done before) opposed to buying one. More

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We keep coming back to Heiser Chevrolet for great service! We recently went back to Heiser Chevrolet for our sixth vehicle after years of being well treated by the dealership in all aspects of the vehicle purc We recently went back to Heiser Chevrolet for our sixth vehicle after years of being well treated by the dealership in all aspects of the vehicle purchase experience. The dealership is friendly, focused on the customer, knowledgeable and easy to work with for a truly great experience from the search for a new vehicle to driving off the lot in your new vehicle. More

by chevylover57 Verified Customer Verified Customer

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Dave S. was thorough and extremely knowledgeable. He was so kind and genuinely excited for me. I also worked with Rob in Finance, also great with a sense of humor! so kind and genuinely excited for me. I also worked with Rob in Finance, also great with a sense of humor! More

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Wonderful experience This was a wonderful experience because my sales person was great. He did not try to use any high pressure tactics and he was very interested in what This was a wonderful experience because my sales person was great. He did not try to use any high pressure tactics and he was very interested in what we wanted. David even scheduled my first oil change He also took the time to explain how all the features worked I would recommend him to my friends. More

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Awesome experience This was the first time purchasing a brand new vehicle. Our experience was so wonderful I’m not sure why we waited so long. I definitely will come b This was the first time purchasing a brand new vehicle. Our experience was so wonderful I’m not sure why we waited so long. I definitely will come back. More

by MARYLEMAY66 Verified Customer Verified Customer

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Great No complaints good customer service friendly people Soda machine would be good. Good area nice sales people friendly atmorsphere David Sheppard No complaints good customer service friendly people Soda machine would be good. Good area nice sales people friendly atmorsphere David Sheppard nice and friendly guy very smart guy about the Blazer More

by lucylou179 Verified Customer Verified Customer

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extremely disappointed after buying many vehicles I brought my 2018 Silverado in for an oil change and to check a check engine code that occurred a week earlier. I also asked if they could wash the v I brought my 2018 Silverado in for an oil change and to check a check engine code that occurred a week earlier. I also asked if they could wash the vehicle. The service adviser told me what the cost of oil change was and that they would also put a $99 dollar charge to read the code but wouldnt charge me if they didnt do any work. I was advised that there was a bad bank of injectors that they were recommending an $1100 replacement. disappointing on a truck 19 months old even though it has 67K miles. I said I did not want to replace now. However, I was still charged the $99 code charge which I was under the impression I would not be charged. I asked the Adviser and he said there was nothing they could do about the charge. I explained he was going to lose my business and all future purchases if they did not help. He said he couldnt. I asked him to go tell my sales rep Dave why I would not be purchasing anymore vehicles from the dealership. When I walked out to my truck I was thrilled to see my truck had not been washed either. Terrible service, you have lost a customer for good. More

by WIBOHNT Verified Customer Verified Customer

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Stress free The staff was very nice and friendly. I didn’t feel hassled. Everybody I met made me feel welcome. Very clean please to be at. The staff was very nice and friendly. I didn’t feel hassled. Everybody I met made me feel welcome. Very clean please to be at. More

by ASOPPA21 Verified Customer Verified Customer

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Courteous service top to bottom Everything went from ordering part contacting me when it arrived and car was finished in a timely manner Office staff is always friendly and courteous Everything went from ordering part contacting me when it arrived and car was finished in a timely manner Office staff is always friendly and courteous More

by sho40538 Verified Customer Verified Customer

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New car purchase I have always been treated with respect and kindness. Everyone there is friendly and knowledgable. I have confidence in the people and service. I trus I have always been treated with respect and kindness. Everyone there is friendly and knowledgable. I have confidence in the people and service. I trust Heiser Cheverolet. More

by AJNGBR Verified Customer Verified Customer

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