David Snoddy | Page 48

delightful The people on staff, who we dealt with were very friendly, helpful and professional. They did what it took to earn our trust and business. We will b The people on staff, who we dealt with were very friendly, helpful and professional. They did what it took to earn our trust and business. We will be a long time customer. Thank you all for your assistance in our purchase. More

Report | Print

Service Had a terrific service experience with Patrick Briney. Came to get an oil change and tire rotation which was done very quickly and he then showed me a Had a terrific service experience with Patrick Briney. Came to get an oil change and tire rotation which was done very quickly and he then showed me about a rewards program where I could earn points for future visits. Waiting area was clean and comfortable with coffee and cookies. More

Report | Print

How Car Buying Really Should Be I would highly recommend anyone at Champion Chevrolet in Avon. While finding a great deal on a used car is always important, I spent nearly 6 months s I would highly recommend anyone at Champion Chevrolet in Avon. While finding a great deal on a used car is always important, I spent nearly 6 months searching for the right used car dealer that put forth the effort, honesty, and understanding to meet my needs. Personally, I feel that there will always be those dealers out there who try to oversell a sub-par product and just hope the consumer doesn't find the obvious, or even not so obvious problems with their stock. I can say with confidence that my search and patience paid off. As a person who has always felt that honesty is the best trait you can have in sales, I truly felt comfortable working with David and believed at the closing that I was getting the best deal for my budget. I'm happy to say that Champion will always be a consideration when I enter the market. More

Report | Print

Excellent Overall good experience friendly staff very helpful dealership was nice and clean had a wide varity of vehicles in all different colors and styles W Overall good experience friendly staff very helpful dealership was nice and clean had a wide varity of vehicles in all different colors and styles Will return to buy another vehicle in the future. More

Report | Print

Great Expirence Dave Snoddy was my sales person and was great. He is completely knowledgeable about everything Chevy! I just got my first ever lease and it was very e Dave Snoddy was my sales person and was great. He is completely knowledgeable about everything Chevy! I just got my first ever lease and it was very easy to get done. Dave walked me through every question I had and if he did not know something he got someone who could answer my questions. Trust me you want Dave to be your sales person. More

Report | Print

Great Service Dave and Aaron were great to work with. They went the extra mile to meet our needs and in the time frame we requested. Look forward to working with Dave and Aaron were great to work with. They went the extra mile to meet our needs and in the time frame we requested. Look forward to working with them in future. More

Report | Print

Professional Dave Snoddy was professional and knowledgeable in what we needed. He kept us in our budget and made the process smooth. We would highly recommend this Dave Snoddy was professional and knowledgeable in what we needed. He kept us in our budget and made the process smooth. We would highly recommend this dealership to family and friends. More

Report | Print

Nothing short of amazing! The moment i walked on the lot, i knew i was going to buy a car from them. They were honest, easy to work with, and provided the numbers that i wanted The moment i walked on the lot, i knew i was going to buy a car from them. They were honest, easy to work with, and provided the numbers that i wanted right off the bat! They are very nice people. I highly recommend! More

Report | Print

Pleasant Surprise The process of buying a car is usually a very frustrating one sided negotiation dance. I had done my research and test driving at various dealerships The process of buying a car is usually a very frustrating one sided negotiation dance. I had done my research and test driving at various dealerships in selecting a Chevy Traverse for this new purchase. I engaged with 3 dealerships via the internet/email on my interest and setup follow-up meetings with each dealership to hopefully negotiate a fair deal. Champion Avon was my 2nd meeting in this process and following my introduction to my sales rep, David Snoddy, there was no reason for me to keep my appointment with 3rd dealership. David was excellent in following my lead in evaluating the options I desired. Champion Avon and David showed what it means to earn someone's business. This is my 10th car purchase and by far was the best experience. I discovered this dealership when seeing that they are the #1 rated dealership in Indiana through a Google search. They backed it up. More

Report | Print

Unorganized, push, rude I walked in asking to drive the 2019 black traverse Redline. I was put in a 2018 black traverse. It turned out it was a demo car and wasn’t in the sys I walked in asking to drive the 2019 black traverse Redline. I was put in a 2018 black traverse. It turned out it was a demo car and wasn’t in the system and that’s why he pulled that one to the door.. David Snoddy the sales associate said I had asked for the 2018 but I didn’t. I had been on site the day prior and knew which car I wanted to see. He was very knowledgeable about the cars features during test drive. After negotiating the price of the car I asked to drive the traverse that I originally came to see. I heard a thumping noise. David said it was the luggage wrack. I said I didn’t think so and asked him to have a mechanic look at it. I had to wait for everyone to get back from lunch to determine that the tire(s) had a flat side on them from sitting too long. David asked if I could come back after they changed all 4 tires. I left at 1:30 and didn’t get called back until 5:30 and I had to call to get an update at 5:30. I don’t understand why I waited 4 hours to get 4 tires swapped out. When I got back I was put into finance cubical and I worked with Aaron Glaze. He was super friendly until I told him no to all of his option packages on gap coverage and extended warranties. During a prior conversation I told him I had gap coverage for my Jeep. He questioned why I had gap with Jeep but didn’t want it with a new car because “once you drive it off the lot it depreciated by 25%”. I was shocked and told him that he didn’t represent the company in a positive way. He also said that most repairs done at the shop were on electronics so he wanted me to get extended coverage. I told him I will take a chance on GM making a great product. He shook his head and said “I just don’t understand your logic.” He became cold and all business like and told me I could go back out into the lobby. I was met by David and he escorted me to my new car. He was helpful about sinking my phone to the car and asked if I had any further questions and then I went home. I felt drained. I went to the dealer at 9:30am and finally drove away with the car at 6:30pm. It took all the fun out of buying a new car. During negotiations I met the manager. We all went back and forth a few times working out the numbers. He made statements like “we have to keep the lights on” and “I’m literally selling you this car for .99 cents”. He was condescending and arrogant. I did tell him that I didn’t appreciate David dismissing my concern about the thumping noise and that I had to be proactive in having a mechanic look at the car. I think David should have suggested that. David later apologized but in the same breath said “if it continued to make the noise you could have brought it back and we would have looked at it.” I said “why would I want to buy a car making noise to just come back and sit all day waiting on it to be fixed?” I’m very frustrated in the whole process. I had read about all the rewards the dealership had. I didn’t see it. There was even a time that an associate dropped keys from a balcony above to another employee on show room floor and I said “glad that didn’t hit me”. Nothing made sense and at the end there was no use complaining about Aaron because I had enough and wanted to go home. I do not remember the managers name. I was there December 3rd. More

Report | Print