David Stone | Page 28

Service Dept Took my vehicle to dealership service dept because of timing issues. What was to cost under $200 turned into over $700 and I still had to have someone Took my vehicle to dealership service dept because of timing issues. What was to cost under $200 turned into over $700 and I still had to have someone else repair it for the same reason it was at Nissan. After trying in vain to reach the Service dept spokesperson on the original day it was to be ready, I had to have someone drive me there to see him in person. He offered me a rental, which certainly helped. He said that I did not need to call him to see if my vehicle was ready, that he would call me. Service dept spokesperson had called me the morning it was ready to be picked up and said it was "put back together". He then told me that I needed to replace a part that I had recently replaced only a week before and that, on top of over $700, it would cost over $1000. I told him it was too much. He said it would hesitate to start, but would eventually. When I asked him when I could pick it up, he said it wouldn't be ready until the afternoon. ???? If it was put back together in the morning (about 9am), why was it not ready then? After I thought about this experience, it seemed like I was being pressured into having more and more service done. More

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Service sucks Service department is a scam. David Stone is a rip off artist. They over charge and lie. They take advantage of their customers. Especially David Ston Service department is a scam. David Stone is a rip off artist. They over charge and lie. They take advantage of their customers. Especially David Stone. More

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Fast and convenient Visited the dealership for oil and filter change. David Stone was the service rep. David was very nice to deal with. Howard Stone. No relationship. Visited the dealership for oil and filter change. David Stone was the service rep. David was very nice to deal with. Howard Stone. No relationship. More

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Love Them! They have always treated me with respect and been super nice. They make me feel like an actual person instead of just another "sale". That means more They have always treated me with respect and been super nice. They make me feel like an actual person instead of just another "sale". That means more than they know! -Brooke Kane More

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Very friendly people Bought my wife's car at Newton Nissan and have had regular service here ever since. The employees are always very friendly and accommodating and the s Bought my wife's car at Newton Nissan and have had regular service here ever since. The employees are always very friendly and accommodating and the service is always prompt and of great quality. I will continue visiting this dealership. Robert Neely More

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i wouldn't go no were else there the best, I tell everybody about them, let's look at my suv too if they like it. I send them to Newton nissian there the best, I tell everybody about them, let's look at my suv too if they like it. I send them to Newton nissian More

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Excellent customer service. This dealer consistently provides outstanding service on my Nissan Altima. They are very friendly and professional on every occasion that I have visit This dealer consistently provides outstanding service on my Nissan Altima. They are very friendly and professional on every occasion that I have visited their dealership. More

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Repeat customer I have been using Newton for over 2 years now. I bought a new vehicle back in 2013 and a nice quality used one yesterday. There is never any pressure, I have been using Newton for over 2 years now. I bought a new vehicle back in 2013 and a nice quality used one yesterday. There is never any pressure, they let you drive the deal and conversation. The team really seems to find the sweet spot when dealing with people. I can't speak highly enough of David Stone in the parts and service department. I also worked with Dave Holle in sales and it was a smooth afternoon. Anthony is finance is the best, super friendly and lightning fast with the finance process. I'm sure the next vehicle I buy will be from this dealership. More

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Exceptional Service Today, I went in for a scheduled oil change. David Stone was my adviser, and as always he was extremely helpful. He got me in and out in 30 minutes, b Today, I went in for a scheduled oil change. David Stone was my adviser, and as always he was extremely helpful. He got me in and out in 30 minutes, but not only had my oil change done, also went out of his way to have my front driver's side door tightened and lubed without me asking! My wife and I have bought 4 cars from this dealership, only come here to get serviced, and not once have had a bad experience. Newton Nissan has definitely gone above and beyond for me and my family. -Maggie Callahan More

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David Stone is always the go to person in service. He is always pleasant and knowledgable. This dealership always makes me feel as if I am the only customer in t is always the go to person in service. He is always pleasant and knowledgable. This dealership always makes me feel as if I am the only customer in th building. Thank you. Michael Popham More

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