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David Swift

Overview Reviews (81) Inventory (246)

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David Swift

David Swift | Page 6

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.7

81 Reviews

Overview Reviews (81) Inventory (246)

4.7

81 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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81 Reviews of David Swift

August 06, 2026

Dealership Rating

Employee Rating

Informative. Polite. Kind. More than likely will buy another Ford in the future. Happy with my 2025 Ford Bronco and should be paid off in November. Be nice not to Polite. Kind. More than likely will buy another Ford in the future. Happy with my 2025 Ford Bronco and should be paid off in November. Be nice not to have a car payment again. More

by massomike

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Aug 06, 2026 -

Ken Ganley Ford Parma responded

Knowing that you found our service informative, polite, and kind means a lot to our team. We’re glad the service on your Bronco Sport met your expectations, and we look forward to assisting you when you’re ready to buy your next Ford.

August 02, 2026

Dealership Rating

Employee Rating

David got me in and out very quickly David got me checked in quickly and was assertive and friendly. in quickly and was assertive and friendly. More

by JAMIEBLY9

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Aug 02, 2026 -

Ken Ganley Ford Parma responded

Thanks for letting us know about your visit. We’re pleased David got you checked in swiftly and provided friendly, assertive service for your Ford Bronco Sport. Feel free to reach out if you need anything else.

August 01, 2026

Dealership Rating

Employee Rating

Very willing to listen and answer questions. Very reassuring and accommodating. David represented the dealership extremely well Very reassuring and accommodating. David represented the dealership extremely well More

by Kculek53

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Aug 01, 2026 -

Ken Ganley Ford Parma responded

Thank you for recognizing David’s attentive and accommodating approach during your Ford F-150 service. We’re glad he could answer your questions and put you at ease. Please reach out if you need anything else.

August 01, 2026

Dealership Rating

Employee Rating

The service department is very efficient. The service people listen to your needs and fulfill them. The service people listen to your needs and fulfill them. More

by Joanne

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 01, 2026 -

Ken Ganley Ford Parma responded

Thank you for awarding us five stars. We’re pleased our team efficiently addressed your Ford Edge service needs while listening to your concerns. We appreciate your feedback and look forward to supporting you at your next service visit.

August 01, 2026

Dealership Rating

Employee Rating

Customer Service and David Swift made it painless to make appointment to answering my questions. Keep up the good work, especially a clean work environment appointment to answering my questions. Keep up the good work, especially a clean work environment More

by JERRYKASZAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 01, 2026 -

Ken Ganley Ford Parma responded

We’re thrilled to hear David made scheduling your appointment so smooth and answered all your questions. Keeping our service area spotless is important, especially for your Ford Explorer. We appreciate your support and kind feedback.

July 31, 2026

Dealership Rating

Employee Rating

Always a pleasure. Always on time for appointments always explain everything about your vehicle that needs done. Always on time for appointments always explain everything about your vehicle that needs done. More

by DEBRADAWN1ST

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Aug 01, 2026 -

Ken Ganley Ford Parma responded

We’re thrilled to know our team was punctual and provided clear explanations for your Ford Escape service. David and everyone here appreciate your wonderful feedback and 5-star rating.

July 31, 2026

Dealership Rating

Employee Rating

Easy to make appointment David Swift was kind and courteous Fast turnaround for the work done courteous Fast turnaround for the work done More

by HGBRAUN626

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Jul 31, 2026 -

Ken Ganley Ford Parma responded

Thanks for mentioning how smooth the appointment process was and for recognizing David’s courteous approach. We’re delighted the service on your Ford was completed promptly and look forward to assisting you again.

July 31, 2026

Dealership Rating

Employee Rating

I was exceptionally pleased with the customer service from intake phone call and scheduling with Courtney who helped me tremendously; thank you Courtney for going the extra mile! To Dave ensuring everyth from intake phone call and scheduling with Courtney who helped me tremendously; thank you Courtney for going the extra mile! To Dave ensuring everything was handled to a T. Finally, thank you to Anna for wrapping up the customer service. The teamwork was professional; courteous and very much appreciated. I look forward to do business again. More

by Jane.diaz28

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Jul 31, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear our team provided exceptional support from the initial phone scheduling to the final wrap-up on your Ford Focus. We appreciate David’s thorough attention and the collective effort that made the process seamless. We look forward to working with you again.

July 31, 2026

Dealership Rating

Employee Rating

Overall a great experience. They got me and out with an hour and David was very helpful. They got me and out with an hour and David was very helpful. More

by elvismemphis27

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Jul 31, 2026 -

Ken Ganley Ford Parma responded

We appreciate your five-star review. We’re glad David and our team provided fast service on your Ford in under an hour, and we thank you for choosing Ford for your service needs.

July 30, 2026

Dealership Rating

Employee Rating

Best service center this side of the Mason Dixon Very fast and thorough , friendly fast and thorough , friendly More

by DSwift1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Jul 30, 2026 -

Ken Ganley Ford Parma responded

Thank you for noting how quickly, thoroughly, and with friendly service our team cared for your Subaru Outback. David appreciates your kind words and looks forward to helping you again.

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