David Taub | Page 16

When the service ticket printed out, the price showed $69.95. The service writer crossed it off and added $10 making it $79.95. I understand it's a business and needs to make money but price gouging is r $69.95. The service writer crossed it off and added $10 making it $79.95. I understand it's a business and needs to make money but price gouging is ridiculous. When questioned about this, I was told it's just the price of synthetic oil nowadays. I've been told that I won't have the warranty honored if I opt to do the oil change myself, which I'm fully capable of and equipped to do. I also was told I cannot take it to an outside mechanic for the same reason. So basically I'm stuck for three more years due to the extended warranty I bought paying $80 which will likely turn to $100 because of the supposed price of synthetic oil. In short, I as the customer got the short end of the stick on both sides of the deal, buying the car and maintaining it. And then people wonder why the dealer is avoided like the plague for repair work. More

by sweralkar Verified Customer Verified Customer

Print

Honda on Grand is our favorite Honda dealer! The people are always so nice, helpful and professional. The facility is always very clean and welcoming. This dealership is further away from our ho The people are always so nice, helpful and professional. The facility is always very clean and welcoming. This dealership is further away from our home than other Honda dealerships, but it is so worth the drive! Whether in sales or service, you guys are always - The Best!!! More

by keldatownsell Verified Customer Verified Customer

Print

I arrived earlier than my appointment time. I was still taken in. And the service was done at the time promised. I was still taken in. And the service was done at the time promised. More

by AMISHAWADHER Verified Customer Verified Customer

Print

Professional, polite, concise, timely, and knowledgeable. I came in late but he got the car fixed before the end of the day, which is very much appreciated. I came in late but he got the car fixed before the end of the day, which is very much appreciated. More

by SAADKHAN133 Verified Customer Verified Customer

Print

Always very prompt professional service. scheduling is easy and quality of work is excellent. Thank you. scheduling is easy and quality of work is excellent. Thank you. More

by ANYA.KOMPERDA Verified Customer Verified Customer

Print

Excellent customer service an quick to respond to my questions we solved my problem and I was finished wuickly questions we solved my problem and I was finished wuickly More

by KAREN_WEINSTOCK Verified Customer Verified Customer

Print

We were new to Honda on Grand and Dave Taub took good care of us. care of us. More

by P79FITZ Verified Customer Verified Customer

Print

Very disappointed in the Service. I felt that the service rep was extremely aggressive and pushy which I did not think appropriate especially since I take my car in to Honda On Grand I felt that the service rep was extremely aggressive and pushy which I did not think appropriate especially since I take my car in to Honda On Grand religiously More

by christinesturgill Verified Customer Verified Customer

Print

Nice, polite and excellent service right on time, and I waited less than they told me. waited less than they told me. More

by BUKLA78 Verified Customer Verified Customer

Print

On time and very easy , associate was very helpful and knowledgeable. Will recommend Honda on grand knowledgeable. Will recommend Honda on grand More

by KOROUSHVAZIRI Verified Customer Verified Customer

Print