Dealership Experience
8 yrs
Industry Experience
19 yrs, 11 mos
Languages Spoken
English
250 Reviews
Write a Review250 Reviews of David Truitt
August 07, 2018
Fantastic Service Department! Came in after lunch with no AC in my Buick . The service department is fantastic! They diagnosed problem, and got me back on the road and COOL in less Came in after lunch with no AC in my Buick . The service department is fantastic! They diagnosed problem, and got me back on the road and COOL in less than a day! Highly recommend these guys! Thank you for going above and beyond, David! Professional, knowledgeable and trustworthy. More
Other Employees Tagged: William Fanning
August 06, 2018
Replace tire. The Service department was very professional. And the parts department ordered and received my tire the same afternoon. David and William in the ser The Service department was very professional. And the parts department ordered and received my tire the same afternoon. David and William in the service department was real helpful. More
Other Employees Tagged: William Fanning
August 02, 2018
Routine Service Our 2015 Buick Encore was due routine maintenance, so I scheduled the service and took it in. I was greeted by William Fanning and David Truitt, who Our 2015 Buick Encore was due routine maintenance, so I scheduled the service and took it in. I was greeted by William Fanning and David Truitt, who got me signed-in and comfortably situated in the Waiting Room. Before I knew it, the car was serviced, and Mr Truitt explianed all the work that had been performed while Mr Fanning got me checked-out quickly. We always bring our two Buicks to Master Buick/GMC where we know we will be treated with courtesy and the service will be done right and professionally. More
Other Employees Tagged: William Fanning
August 02, 2018
Outstanding service David Truitt provided excellent customer service. He greeted me upon arrival I did not have to wait to get checked in, and my car was ready earlier th David Truitt provided excellent customer service. He greeted me upon arrival I did not have to wait to get checked in, and my car was ready earlier than expected. More
August 01, 2018
Oil change This was my first oil change after buying my car the dealership has always been exceptionally clean, and all the people have been more than cooperati This was my first oil change after buying my car the dealership has always been exceptionally clean, and all the people have been more than cooperative, friendly, knowledgeable and helpful. I hate taking time out of my day to do things such as change the oil for being a tourist that I hate to do but must be done it is very bearable. More
Other Employees Tagged: Sue Oertle
August 01, 2018
Service I was previously having my car serviced at a well-known Chevrolet dealership in Augusta, Georgia and was not happy. This dealership has the most cou I was previously having my car serviced at a well-known Chevrolet dealership in Augusta, Georgia and was not happy. This dealership has the most courteous and excellent service technicians who are more than happy to discuss any and all problems with you over the phone. I saw David Truitt when I first went to the dealership and since this was my first visit everything was explained to me up front and was handled very professionally. He called me the following morning and explained the repair and told me exactly when it would be ready. I could not have been more satisfied. They even provide a service to take you to work and pick you up in the afternoon (what a service oriented dealership). David explained it well...."the dealership sells you your first car...the service department sells you your next car." So true. Without good service you are not likely to return to the dealership. Thank you David and Phillip Towns, Service Director, for a awesome experience. More
Other Employees Tagged: William Fanning , Phillip Towns
August 01, 2018
David My service rep., David, was awesome. Took a little longer than expected, but because David had the repair man be thorough in inspection. Extended warr My service rep., David, was awesome. Took a little longer than expected, but because David had the repair man be thorough in inspection. Extended warranty bought covered the price. More
July 31, 2018
Very satisfied with service. David Pruitt very friendly, both on phone and, with a smile, in person. Very satisfied with his handling of my service needs. Great job representing David Pruitt very friendly, both on phone and, with a smile, in person. Very satisfied with his handling of my service needs. Great job representing Master's Buick. More
July 30, 2018
Super service. Great service from the beginning to the end with an explanation of the entire process. David also provided information for future visits to aid in ne Great service from the beginning to the end with an explanation of the entire process. David also provided information for future visits to aid in needed service. More
July 28, 2018
Great ,Happy Service, great people I took my 2018 gmc dirty máx denali ,to get a full Service, they treated me very well with a smile on there face, they all said that they love my truc I took my 2018 gmc dirty máx denali ,to get a full Service, they treated me very well with a smile on there face, they all said that they love my truck because it was all lifted and had a lot of nice high end aftermarket things, on it. When they all said they love my truck, and even ask if they could take a Picture of it .made me very happy. Love everone at this gmc dealership, David truitt, help my her my truck service, he is one great and helpful guy there. Thank yall so much. More

