David Truitt
David Truitt at Master Buick GMC

David Truitt | Page 23

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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250 Reviews

Dealership Experience

8 yrs

Industry Experience

19 yrs, 11 mos

Languages Spoken

English English

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rated

250 Reviews

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250 Reviews of David Truitt

August 24, 2018

Dealership Rating
Employee Rating

Great Very Great Service and number 1 GMC, everyone at this company is nice and treat everybody with a kind heart David is a very good hard worker More

by Pray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2018

Master Buick GMC responded

Thank you for this great review of our team! It was a honor to serve you and we look forward to serving you in the future. Kathy Hensley, Owner

August 23, 2018

Dealership Rating
Employee Rating

Good turn around Repair required a transmission replacement. Two other places had lower price but I have had good service at Masters before plus they gave some discoun More

by AR-RANDALL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2018

Master Buick GMC responded

Thank you so much for your loyalty to us! We do try to be competitive and I am glad we were able to discount ours to ensure your satisfaction! We appreciate our customers coming back to us and want to make sure you come back again to us! We are honored to serve you! Kathy Hensley, Owner

August 23, 2018

Dealership Rating
Employee Rating

Great communication and service Needed warranty work while visiting from out of town. They arranged for a loaner vehicle and took care of all the work 1 day quicker than expected. Da More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Towns

Aug 23, 2018

Master Buick GMC responded

Thank you for your great review of our team! We are thrilled we were able to get your concerns handled quickly and exceeded your expectations! We hope your stay in Augusta went well and are glad we we were able to get you back on the road! Kathy Hensley, Owner

August 22, 2018

Dealership Rating
Employee Rating

Great service, could use some help with scheduling Always happy to bring my GMC Acadia to be serviced. They do a great job making sure I’m aware of everything that is going on and if there are any comp More

by Ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams

Sep 06, 2018

Master Buick GMC responded

Thank you for your review! We are always working to provide the very best service and your comments will help us to work on our timeliness with our appointments. We are constantly working on ways to better your experience and this is one of the areas we are working on! Thank you for your input! We appreciate your business! Kathy Hensley, Owner

August 21, 2018

Dealership Rating
Employee Rating

Good communication Service writer very informative regarding resolution to the problem. Offered contact info - card with name and number. if future problems arise or if More

by beard.2010@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2018

Master Buick GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 17, 2018

Dealership Rating
Employee Rating

My first appointment was on time and speedy. I also like that there was no charge. David Truitt was very kind and explained what my visit would entail. I was pleasantly s More

by Lorene's Service Appts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Howard

Aug 18, 2018

Master Buick GMC responded

We are pleased that your visit went so smoothly! We look forward to serving you in the future! Thank you for your business!

August 16, 2018

Dealership Rating
Employee Rating

100000 Mile Checkup Great service department. Based on other auto service center, the overall cost are price. Good transportation to/from service center. Everything discu More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Fanning

Aug 18, 2018

Master Buick GMC responded

Thank you for taking the time to give us this great review! We do try very hard to be competitive with other service departments in the area! We look forward to serving you in the future and thank you for your business! Kathy Hensley, Owner

August 14, 2018

Dealership Rating
Employee Rating

Wonderful experience Stopped by without an appointment. David checked and right away knew what was wrong with my vehicle and immediately sent it to be repaired. Didn't hav More

by GMCTerrain2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Fanning

Aug 26, 2018

Master Buick GMC responded

We are thrilled our Service Team was able to quickly and efficiently get you back on the road! We appreciate your kind words and your business! We look forward to seeing you again! Kathy Hensley, Owner

August 13, 2018

Dealership Rating
Employee Rating

Very friendly and timely service We enjoy having our vehicles serviced by Master Buick. The customer service and integrity of the staff keep us coming back. That is why we keep coming More

by DANARAMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Fanning

Nov 27, 2018

Master Buick GMC responded

We appreciate your kind words about our service team. Thank you for choosing Master Buick GMC for your vehicle needs. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 13, 2018

Dealership Rating
Employee Rating

Oil change and inspection were done in a timely manner. Very friendly service! David Truitt did a very nice job keeping me updated on my vehicle's status. Highly recommended! More

by rileemi1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2018

Master Buick GMC responded

Thank you for taking the time to let us know your service visit went so well! We strive to make exceed your expectations each time you come see us! Thank you for your business! Kathy Hensley, Owner

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