Visiting Westside Lexus was suggested to me by a relative
and i couldn’t be more satisfied after taking heed to that recommendation. David was my dealer and I so grateful to him for his welcoming and easy-go
and i couldn’t be more satisfied after taking heed to that recommendation. David was my dealer and I so grateful to him for his welcoming and easy-going manner in helping me leave the lot with a car just right for me.
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by thompson.trevor19
Verified Customer
Verified Customer
May 11, 2022 -
Westside Lexus responded
Congratulations on your new car! We are thrilled that David and the team took great care of you and made you a happy customer. Thank you from all of us at Westside Lexus!
Great service!
Smoot transaction!
Would recommend this agency to anyone who is on the market for gently used car…
Smoot transaction!
Would recommend this agency to anyone who is on the market for gently used car…
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by fruitex
Verified Customer
Verified Customer
May 09, 2022 -
Westside Lexus responded
Thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!
They were awesome, very professional and helpful David
work really good helping us to fill our needs and our experience with him was beyond satisfactory, thank you so much David Wassab for your patience a
work really good helping us to fill our needs and our experience with him was beyond satisfactory, thank you so much David Wassab for your patience and high costumer service.
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by cvaldivia2
Verified Customer
Verified Customer
May 05, 2022 -
Westside Lexus responded
Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with David and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!
Nice.
Dealership. In the pre owned section the receptionist was very nice and detailed. This is the way all the receptionist should be. I love the technol
Dealership. In the pre owned section the receptionist was very nice and detailed. This is the way all the receptionist should be. I love the technology that is being used while signing. The bathrooms were perfect. The salesperson David was absolutely perfect.
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by Kay V Flowers
Verified Customer
Verified Customer
Other Employees Tagged:
Shawn An
, Used sales Receptionist 5 stars
Apr 18, 2022 -
Westside Lexus responded
Thank you for taking the time to review us, Kay! We are so glad to hear that you had a successful purchase experience working with David and the Westside Lexus team. Drive safely, and we hope to see you back!
I was very pleased with the professionalism and courtesy
that this dealership provided. Very satisfied!
that this dealership provided. Very satisfied!
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by MS_JDA
Verified Customer
Verified Customer
Apr 08, 2022 -
Westside Lexus responded
Customer satisfaction is our priority so we are thrilled to see this review. Thank you for choosing Westside Lexus! We wish you safe and happy driving.
Best service at a dealership I have ever had.
I am a customer that will return again for my next purchase.
I am a customer that will return again for my next purchase.
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by jesstirado
Verified Customer
Verified Customer
Mar 20, 2022 -
Westside Lexus responded
We are looking forward to your next visit, Jess! Thanks for supporting Westside Lexus!
Best dealership I been at clean friendly very
knowledgeable salesmen and they will to go out of there way to make customer happy .
knowledgeable salesmen and they will to go out of there way to make customer happy .
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by jerryvierus
Verified Customer
Verified Customer
Mar 16, 2022 -
Westside Lexus responded
Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back next time!
A very neat well run dealership .
The great thing there is not any pressure sales. I will recommend you to all my friends. Thanks for being so professional.
The great thing there is not any pressure sales. I will recommend you to all my friends. Thanks for being so professional.
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by Dkoester
Verified Customer
Verified Customer
Mar 15, 2022 -
Westside Lexus responded
Thank you for the glowing review about our dealership and customer service! We're glad we're running the excellent business we strive for, and we appreciate your support. Safe travels and see you next time! - your friends at Westside Lexus
The salespeople at Westside Lexus were VERY kind.
However, everything felt super rushed on purchase AND delivery. I have purchased from two other Lexus dealerships in Houston with a much better exper
However, everything felt super rushed on purchase AND delivery. I have purchased from two other Lexus dealerships in Houston with a much better experience. Maybe it's the nature of today's market? But, I did not receive adequate orientation for the vehicle before leaving the lot. . . EVERYTHING was rushed. . I understand the purchase was hasty because the market is really tight. However, on delivery day, loan papers were NOT ready, even though all bank info was provided THREE days prior. So there was a scramble and long, unnecessary wait time to take delivery, plus a lot of phone calls to the lender (with me en route to the dealership two hours away) that did NOT need to happen. Additionally, when I called for Lexus Certified service 4 days after delivery, Lexus did not have a record of me owning the vehicle. They still showed the previous owner listed and could not help me with roadside service (flat tire). The salesman could not help either, but was very polite about me calling him in the evening. He was also upset with my experience with Lexus Service. That didn't help me get home though. I would probably go back to Northside or Clear Lake Lexus again for a better experience. Again, the sales staff at Westside are friendly, but very rushed. It's an expensive purchase.
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by MdmBlueberry
Verified Customer
Verified Customer
Jan 06, 2022 -
Westside Lexus responded
We sincerely appreciate you sharing your purchase experience with us. We never intend to rush the purchase process, so we're thankful that you've brought this to our attention. I apologize that you didn't receive a thorough orientation of your vehicle's features, as we want our guests to have full confidence when they drive away. It sounds as though our team could be more focused on organization and efficiency, and we will strategize what more we can do to deliver a seamless experience in the future. It's hard to hear that you don't plan to rely on us for future automotive needs, and we would be grateful to speak with you about what we can do to retain your business. Please consider giving me a call as I won't be able to locate your information based on your username. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030
I had a great experience there. I got the car that I
wanted at a great price and the service was excellent.
wanted at a great price and the service was excellent.
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by baskharone
Verified Customer
Verified Customer
Dec 29, 2021 -
Westside Lexus responded
We are thrilled that you left with the car you wanted! Thank you for choosing Westside Lexus and for sharing your experience with our team. We wish you safe and happy miles ahead!