David Wikle | Page 18

Fabulous Experience I would like to extend a giant "thank you" to the Lou Sobh Honda Service Department. On a recent visit Harald Hagen, David Wikle, and Heather Cullen w I would like to extend a giant "thank you" to the Lou Sobh Honda Service Department. On a recent visit Harald Hagen, David Wikle, and Heather Cullen went "above and beyond " to insure quality service on our 2014 CR-V. We have always received the very best from Lou Sobh Honda Sales and Service since the dealership opened in Cumming. William and Deborah Pixton, Cumming, GA More

Helpful 1

Report | Print

Oil change Very helpful and friendly--will use them again for future service. This car is the first car I have owned where I did not do the work myself. Very helpful and friendly--will use them again for future service. This car is the first car I have owned where I did not do the work myself. More

Helpful 0

Report | Print

oil change They were very helpful in setting up another appointment in getting my car fixed after finding it had a cracked oil cap. Everyone was friendly a d v They were very helpful in setting up another appointment in getting my car fixed after finding it had a cracked oil cap. Everyone was friendly a d very nice to deal with. I would recommend this dealership to friends and family More

Helpful 0

Report | Print

exceptionaly friendly and courtious staff. Expert in customer service with a friendly and experienced staff. Makes you feel right at ease when you hand the your keys off knowing your investment Expert in customer service with a friendly and experienced staff. Makes you feel right at ease when you hand the your keys off knowing your investment is in good qualified and skilled hands. They do it right the first time no worries about a second. Surprised me with a complimentary car wash as well. Highly recommended coming from someone who usually dose their own work too his vehicle's due too the incompetence of most dealerships nowadays. More

Helpful 1

Report | Print

Great Communication The guys at the shop were very fast and the office stayed in touch throughout the process. We were always aware of what was happening and what the tim The guys at the shop were very fast and the office stayed in touch throughout the process. We were always aware of what was happening and what the timing and price would be. More

Helpful 0

Report | Print

Came through on doing the right thing I had a punctured condenser grill in my brand new 2016 CRV. When and how the puncture got there was up to debate, we'll say, but with just over a thou I had a punctured condenser grill in my brand new 2016 CRV. When and how the puncture got there was up to debate, we'll say, but with just over a thousand miles on the car and less than two months of ownership, a $650.00 repair job to replace the entire condenser and recharge the coolant was not something I was too keen on indulging. Thankfully, the guys worked with me on the issue and arranged for the part to be reinstalled free of charge. It was the right thing to do. I'm not saying that merely because it benefitted my wallet, either. Had I been forced to foot the bill for such a costly repair charge about a month after driving it off the lot, I would have taken a dim view of Lou Sobh, and Honda overall for the lack of good will. Thankfully, reason prevailed. The service team at Lou Sobh has earned my respect and won me over as a Honda fan. I can't praise them enough. More

Helpful 1

Report | Print

Dedicated dealership Every one treated us like we were their guest in their home and dedicated to making sure we had everything we needed and wanted and left happy! Every one treated us like we were their guest in their home and dedicated to making sure we had everything we needed and wanted and left happy! More

Helpful 0

Report | Print

Oil change Very efficient. My name was up when I arrived. I enjoyed coffee and popcorn while waiting. The wait was short, and I like my car being returned to me Very efficient. My name was up when I arrived. I enjoyed coffee and popcorn while waiting. The wait was short, and I like my car being returned to me washed! More

Helpful 0

Report | Print

Great service !! Great service department and friendly staff! Highly recommend ! Easy to make appointment and shuttle service! Great clean dealership! I will be buying Great service department and friendly staff! Highly recommend ! Easy to make appointment and shuttle service! Great clean dealership! I will be buying my next Honda here!! Thank you More

Helpful 1

Report | Print

Dedication Service was performed as requested, completed as promised!! Reasonable rates, comfortable and clean waiting area! All employees dealt with were friend Service was performed as requested, completed as promised!! Reasonable rates, comfortable and clean waiting area! All employees dealt with were friendly and helpful. I will be back! More

Helpful 0

Report | Print