Dawn Bell
Dawn Bell at Victory Toyota of Brook Park
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Dawn Bell | Page 12

Business Manger

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.9
133 Reviews
4.9

133 Reviews

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133 Reviews of Dawn Bell

March 02, 2023

Dealership Rating
Employee Rating

Ken Konopka was referred to me by a family member and I couldn’t be more impressed. Communication was excellent and Ken made my car-buying experience a breeze. Highly recommend Ken and the Metro Toyota tea More

by michellekensingersmart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka

Mar 06, 2023

Victory Toyota of Brook Park responded

Michelle, Thank you for the business. We are happy to hear that you had a 5 star experience.Ken will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

March 01, 2023

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Employee Rating

3rd-time customer at Metro Toyota. As always, pleased with product and service. Even the dog agrees! More

by John.c.hattery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2023

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Anastasia works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

February 20, 2023

Dealership Rating
Employee Rating

I worked with Mike Ferrett, who made the car buying process easy and enjoyable. Super nice guy! More

by aaronm.miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Ferrett

Feb 25, 2023

Victory Toyota of Brook Park responded

Aaron, Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 14, 2023

Dealership Rating
Employee Rating

We went into Metro Toyota just to drive a car and think further about what direction our purchase would go. Jim Greenfield was very helpful and brought out a Toyota certified pre-owned car for us to drive More

by Richard.Gulick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Greenfield

Feb 16, 2023

Victory Toyota of Brook Park responded

Richard, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

February 14, 2023

Dealership Rating
Employee Rating

Terry and Dawn were both fantastic! Terry was able to get me through the test drive and appraisal process really quick, as well as providing a very good/competitive price on the car and More

by Jake G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Jelleson

Feb 16, 2023

Victory Toyota of Brook Park responded

Jake, Thank you for the business. We are happy to hear that you had a 5 star experience. Terry will be happy to help you if you should need anything else. We'll look for you in service with your complimentary oil change

February 10, 2023

Dealership Rating
Employee Rating

I have now had two vehicles from Metro Toyota, and I am very happy with them and their service. Ramona was extremely helpful, friendly and professional and made the leasing process go smoothly. I would def More

by ronpetway89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee

Feb 11, 2023

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Ramona will be happy to help you if you should need anything else. We'll look for you in service with your complimentary oil change.

February 09, 2023

Dealership Rating
Employee Rating

They were very nice. They did the oil change quickly and checked the rest of thd cat fluids quickly . More

by MARGOTMELENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Mike Hana, MIKE BALIS , Edgar Arevalo

Feb 11, 2023

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2023

Dealership Rating
Employee Rating

I encountered a very arrogant salesman named Justin and a worse sales manager named Chris. I appreciated not having to pay above sticker price for my Tacoma TRD Pro, but they made up for it on my trade in. I More

by BCREAGER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Schneider , Christopher Lombardo

February 01, 2023

Dealership Rating
Employee Rating

Customers are greeted with enthusiasm, the Sales associate is actually interested in assisting you find that special car to the final purchase of it. More

by 8080madib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Ferrett

Feb 04, 2023

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you trusted us with your vehicle purchase. We agree - Mike is fantastic! We hope to see you again in the future and please enjoy your new Mitsubishi!

January 27, 2023

Dealership Rating
Employee Rating

I enjoyed my experience at Metro Toyota. Ken was a good salesman who was able to pick up on the things that was a concern to me, without pressuring me on anything. I appreciate that grea More

by BRETTSHAVER1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka , Christopher Lombardo

Jan 28, 2023

Victory Toyota of Brook Park responded

Brett, Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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