Dawn Kelly | Page 2

it was pleasant and informative Dawn explained everything in detail and very smart i will come back with any further concerns with my beloved 2008 MKZ in detail and very smart i will come back with any further concerns with my beloved 2008 MKZ More

by biaginabrunclik Verified Customer Verified Customer

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The Staff was very professional and treated me like a VIP Glad I switched to this dealership Glad I switched to this dealership More

by ahmad.qawi Verified Customer Verified Customer

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The dealer is always communicating as to the status of the vehicle pickup or the work being done. the vehicle pickup or the work being done. More

by Crazac Verified Customer Verified Customer

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You guys have taken excellent care of me every single time I've come in. The whole staff is wonderful in every way.. I appreciate everything that you have done for me. time I've come in. The whole staff is wonderful in every way.. I appreciate everything that you have done for me. More

by Glenn.Mish Verified Customer Verified Customer

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Fantastic customer service. The staff consistently seeks opportunities to assist in any way possible. Service team completed the repairs early so I was able to get my car back s The staff consistently seeks opportunities to assist in any way possible. Service team completed the repairs early so I was able to get my car back sooner than expected! More

by AM.HARTY Verified Customer Verified Customer

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They always do a good job even working around the construction. The coffee selection was poor construction. The coffee selection was poor More

by CARLWEG Verified Customer Verified Customer

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Ebby and Dawn were very friendly and professional. They were very thorough in explaining my options and very kind when working through what my car needed. They were very thorough in explaining my options and very kind when working through what my car needed. More

by SHANNONACHTER Verified Customer Verified Customer

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Dawn took excellent care of me. They drove me home but James the next day was supposed to pick me up and he did not. Although Dawn gave him the piece of paper first thing in the mor They drove me home but James the next day was supposed to pick me up and he did not. Although Dawn gave him the piece of paper first thing in the morning, telling him to make arrangements to pick me up, which never did happen More

by SASSYSUSY Verified Customer Verified Customer

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After being told last winter there was nothing wrong with my heated seats they were checked again and found to not be working. After part arrived, got the part in my seats in 1 day my heated seats they were checked again and found to not be working. After part arrived, got the part in my seats in 1 day More

by JL_TJADEN Verified Customer Verified Customer

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Lots of communication. Love the loaner car option-James was also a 5. Car was ready earlier than promised. Love the loaner car option-James was also a 5. Car was ready earlier than promised. More

by JEANLAUER Verified Customer Verified Customer

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