Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly | Page 12

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
514 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

4.9

514 Reviews

Write a Review

514 Reviews of Dawn Kelly

June 11, 2025

Dealership Rating
Employee Rating

Like the pick up service. I don’t have to run to the dealership and can stay home. Very convenient. More

by JOANBORZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas, Roy Reger , Brian Mattison

Jun 11, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

June 06, 2025

Dealership Rating
Employee Rating

I took my vehicle in to be serviced due to a recall. The work was completed expeditiously. More

by LEONARD7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

May 30, 2025

Dealership Rating
Employee Rating

The staff is very professional and keep you informed about your vehicle. They do not pressure you to get things done that are not necessary.Thanks for the great service. More

by CLLN_HNRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Miller, Roberto Hernandez

May 30, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roy Reger Service Manager 414-327-6000

May 24, 2025

Dealership Rating
Employee Rating

I've been dealing with Gordie Boucher for the last 17 years. Lots of different vehicles the service department. Does excellent work in a timely fashion More

by Roadking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez , Brian Mattison

May 24, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

May 22, 2025

Dealership Rating
Employee Rating

Very accommodating and communicative. i would recommend Gordie Boucher to anyone who needs to service their Lincoln. More

by Lisa E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas, Roy Reger , Brian Mattison

May 22, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

May 17, 2025

Dealership Rating
Employee Rating

Dawn is always very pleasant and helpful with all of our service needs. She has gone above and beyond to accommodate an emergency window issue with my vehicle and had a technician look at the situation and More

by D Himmelsbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roy Reger Service Manager 414-327-6000

May 09, 2025

Dealership Rating
Employee Rating

This is by far the best experience I’ve ever had at a dealership, great service! More

by fabrodriguez98
Recommend Dealer
Yes
May 09, 2025

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

May 06, 2025

Dealership Rating
Employee Rating

We had a great experience this time! Changed our whole perception of the dealership! We had an issue in the past that left the bad taste in our mouth, but I don't taste it anymore. Thank More

by WSTANTON03
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

May 07, 2025

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

May 02, 2025

Dealership Rating
Employee Rating

Service was very good. Price is reasonable. Everything I would expect from a luxury brand such as Lincoln. More

by CLEsteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

April 21, 2025

Dealership Rating
Employee Rating

Excellent customer service! I appreciate focused attention to what my concerns are and what my vehicle needs.i was informed about what my plan provides and any discounts I could More

by Dale L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, Roy Reger

Apr 21, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

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