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Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly | Page 12

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
450 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

4.9

450 Reviews

Write a Review

450 Reviews of Dawn Kelly

August 10, 2024

Dealership Rating
Employee Rating

Had my Corsair in 3 times to fix a tire I think you should train your tire guys what to look for not just fix a flat. Your website still stinks More

by GENE.REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 11, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Roy Reger Service Manager 414-327-6000

August 01, 2024

Dealership Rating
Employee Rating

Great people and good customer service. Thanks for your help on my car! Thank you More

by Trevorhuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas, Roy Reger , Brian Mattison

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Aug 02, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you, Trevor! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

July 31, 2024

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Employee Rating

Dawn kept me informed about my car, It was under warranty to. Also I got picked up in a most beautiful car I had ever seen. More

by christinetowler007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Kallas

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Aug 01, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you, Christine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

July 01, 2024

Dealership Rating
Employee Rating

Service advisor Dawn Kelly was extremely proficient and courteous. Explained what was done and items that may need attention. Happy to work with her. More

by 1FLYHIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2024

Gordie Boucher Lincoln of West Allis responded

It's great to hear that Dawn was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis! Roy Reger Service Manager 414-327-6000

June 13, 2024

Dealership Rating
Employee Rating

Excellent service, price, knowledge, and communication. I will definitely return for future service. I will reccomend to family and friends. More

by dwilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2024

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

June 01, 2024

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Employee Rating

Pickup service was timely and smooth, service completed as promised and liked the video showing the service. Overall excellent experience More

by cwsmke
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez , Brian Mattison, Andrew

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Jun 02, 2024

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

May 29, 2024

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Employee Rating

Good service good communication job was done right and on time. Rental car worked out well. I am a satisfied customer. More

by Dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy reger

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May 30, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. Dawn and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

May 25, 2024

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Employee Rating

A first class dealership and one that others should follow. We look forward to a lasting relationship. More

by PHOTODESIGN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison

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May 29, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roy Reger Service Manager 414-327-6000

May 24, 2024

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Employee Rating

Good people. They listen to what you have to say and communicate in plain English. More

by 911guy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Reger, AJ

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May 29, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. Dawn, Roy, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

May 23, 2024

Dealership Rating
Employee Rating

This is my second vehicle purchased from Gordie Boucher Lincoln. Greg Miller is very knowledgeable and helpful. The valet and pick up and drop off services are great. More

by DEBBIEWELCH97
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Miller, John Katrichis , Brian Mattison

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May 29, 2024

Gordie Boucher Lincoln of West Allis responded

Debbie, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Greg can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe England General Sales Manager 414-327-6000

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