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Dawn Kelly

Overview Reviews (521) Inventory (200)

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Dawn Kelly

Dawn Kelly | Page 3

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.9

521 Reviews

Overview Reviews (521) Inventory (200)

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English

4.9

521 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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521 Reviews of Dawn Kelly

July 18, 2026

Dealership Rating

Employee Rating

Great but Lincoln AVIATOR has had way to many recalls Put the car together right the first time the car together right the first time More

by TOMMAYS1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

Jul 19, 2026 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your review. We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Joe England General Sales Manager 414-327-6000

July 17, 2026

Dealership Rating

Employee Rating

They are always nice and easy to work with Very helpful in helping us make the repair happen quickly in helping us make the repair happen quickly More

by KRISTIN.THRALL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

Jul 17, 2026 -

Gordie Boucher Lincoln of West Allis responded

Thank you for highlighting our friendly approach and quick coordination on your Ford Edge repair. We’re pleased the process was smooth and efficient. Your five-star review means a lot, and we look forward to assisting you again. Joe England General Sales Manager 414-327-6000

July 17, 2026

Dealership Rating

Employee Rating

Always very helpful. Gave me suggestions and good knowledge of what my vehicle needs without being pushy. Very quick service which was very helpful. Gave me suggestions and good knowledge of what my vehicle needs without being pushy. Very quick service which was very helpful. More

by PAPOPEACHY79

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

Jul 17, 2026 -

Gordie Boucher Lincoln of West Allis responded

It’s wonderful that Dawn could provide knowledgeable, non-pushy recommendations for your Lincoln. We’re also pleased our service was quick and convenient for you. Thank you for sharing your experience. Joe England General Sales Manager 414-327-6000

July 17, 2026

Dealership Rating

Employee Rating

Great service and service was seamless. Dawn is a great communicator. She sent reminders in a timely manner. Dawn is a great communicator. She sent reminders in a timely manner. More

by bspang1238

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

Jul 17, 2026 -

Gordie Boucher Lincoln of West Allis responded

It’s terrific to hear service on your Lincoln Corsair was seamless. Dawn is glad you found the reminders helpful. We appreciate you trusting us with your service needs. Joe England General Sales Manager 414-327-6000

July 16, 2026

Dealership Rating

Employee Rating

Great SUV was repaired on time and Dawn kept me informed the whole time Great service the whole time Great service More

by CALVIN.SR1230

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

Jul 16, 2026 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your five-star experience with your Lincoln Nautilus service. We’re glad Dawn kept you informed and that the repairs were completed on schedule. Please let us know whenever you need assistance again. Joe England General Sales Manager 414-327-6000

July 16, 2026

Dealership Rating

Employee Rating

2nd lease with them super easy process and Brian S. gave me exceptional service per usual.. Love being part of the Gordie Boucher family!!! gave me exceptional service per usual.. Love being part of the Gordie Boucher family!!! More

by senriquez74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Schwanke, John Katrichis, John Murphy

Jul 16, 2026 -

Gordie Boucher Lincoln of West Allis responded

Thank you for returning for your second Lincoln Corsair lease. Brian’s exceptional support makes the process smooth each time. We appreciate your loyalty and look forward to welcoming you back again. Joe England General Sales Manager 414-327-6000

July 16, 2026

Dealership Rating

Employee Rating

The service was nice and on time Dawn was great service was fast and informative was fast and informative More

by eunice.dixon18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 16, 2026 -

Gordie Boucher Lincoln of West Allis responded

Thank you for bringing your Ford Fiesta in for service. It’s wonderful to hear your appointment stayed on schedule and that Dawn made the process fast and informative. We look forward to caring for your vehicle again. Joe England General Sales Manager 414-327-6000

July 15, 2026

Dealership Rating

Employee Rating

The Staff at Boucher West Allis have always provided me with the best service for the vehicles I have purchased from them. I feel like a part of their family as I am always greeted with warmth. For vehicle with the best service for the vehicles I have purchased from them. I feel like a part of their family as I am always greeted with warmth. For vehicle maintenance they always listen to my concerns, and ensure my vehicle is up to specifications. I always drive away from the dealership confident that the expert technicians have done exactly what my vehicle needs. I am very satisfied! Thank you family! By the way, looking for another vehicle? See Adam Schwarzmeier, Sales Specialist. More

by Dale L.

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Schwarzmeier, David Matuszczak, Joe England, Roberto Hernandez, AJ Kallas, Roy Reger, Erika Pinzer, Keri Farner

Jul 15, 2026 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your experience with your Lincoln. We’re delighted that our team’s warm welcome and attentive service put you at ease and give you peace of mind. We’ll be sure to pass along your appreciation to Adam and our expert technicians. Joe England General Sales Manager 414-327-6000

July 15, 2026

Dealership Rating

Employee Rating

Dawn is always so fantastic to work with! Quick, efficient, super friendly! Always a pleasure. Quick, efficient, super friendly! Always a pleasure. More

by MOTT1985

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 15, 2026 -

Gordie Boucher Lincoln of West Allis responded

It’s wonderful to know Dawn made your service visit efficient and enjoyable. Thank you for sharing your feedback on your Lincoln Nautilus service. We look forward to welcoming you back soon. Joe England General Sales Manager 414-327-6000

July 13, 2026

Dealership Rating

Employee Rating

The service department is second to none! They keep you completely informed of what is going on They keep you completely informed of what is going on More

by MBRAATEN01

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

Jul 14, 2026 -

Gordie Boucher Lincoln of West Allis responded

We appreciate your kind words about our service communication during your Lincoln Navigator’s visit. Dawn and the team are glad to have kept you informed throughout the process. Joe England General Sales Manager 414-327-6000

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