Dawn Mattina | Page 19

Totally professional. This was an online sale, everyone was very helpful and responsive to our needs. Would definitely make this dealership my go to place! This was an online sale, everyone was very helpful and responsive to our needs. Would definitely make this dealership my go to place! More

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It seems like the left hand doesn't know what the right hand is doing. Overall, I didn't like my experience with this dealership. On my first attempt to drive 80 miles to buy a vehicle. The vehicle couldn' hand is doing. Overall, I didn't like my experience with this dealership. On my first attempt to drive 80 miles to buy a vehicle. The vehicle couldn't be found and the person in charge of used cars was on vacation. Then told it had a deposit on it. A week later it was for sale again and told, I should put a deposit on it now because the price was going up because of the repairs being made.. The same day the car went down 1100.00 on the website. I was told the opposite just hours before it was reduced. I called back and now it was sold but still in the shop. I never was able to get an appointment to see the vehicle or opportunity to buy it at the reduced price. The sales department seems to lack communication. I talk to three different people between 6/29-7/12 through calls and text. The vehicle in question was there over 60 days for a reason! More

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The location was very nice and everyone that we worked with wad extremely helpful and answered every question that we had with wad extremely helpful and answered every question that we had More

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It has a friendly atmosphere it was nice inside and out of the business the salesman were nice 👍 of the business the salesman were nice 👍 More

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Galleria BMW and Dawn Mattina were professional and helpful! The dealership was clean and all the staff were cheerful and knowledgeable. Our family’s car buying experience was very pleasant. helpful! The dealership was clean and all the staff were cheerful and knowledgeable. Our family’s car buying experience was very pleasant. More

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The dealership was clean, courteous and very professional. The staff, and most especially Dawn Mattina was exceptional and made my car buying experience seamless and pleasant! professional. The staff, and most especially Dawn Mattina was exceptional and made my car buying experience seamless and pleasant! More

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Dawn was an absolute pleasure to deal with, as was the rest of the team - very friendly and professional. Dealership and vehicle delivery was among the best I’ve experienced. rest of the team - very friendly and professional. Dealership and vehicle delivery was among the best I’ve experienced. More

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Dawn was there to save the day and changed a bad experience into a great one!! Excellent service!! experience into a great one!! Excellent service!! More

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Seamless process. They delivered our new BMW and drove the old one away without a hitch. Did paperwork online. Fantastic experience. That’s why we only buy out cars at They delivered our new BMW and drove the old one away without a hitch. Did paperwork online. Fantastic experience. That’s why we only buy out cars at the Galleria (from Pensacola). More

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Galleria BMW provided excellent service. They are honest and do not try to hide things from customers. Dawn Mattina is especially patient and knowledgable. They are honest and do not try to hide things from customers. Dawn Mattina is especially patient and knowledgable. More

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