Dawn Mattina | Page 9

Need to work on customer service. Didn’t feel appreciated as a customer making a big purchase Didn’t feel appreciated as a customer making a big purchase More

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Initially stumbled upon Galleria last year while looking for an M car, which was not easy to find. But so glad I did. My work is busy but Dawn Mattina in sales worked it out to get me my first M car. Servic for an M car, which was not easy to find. But so glad I did. My work is busy but Dawn Mattina in sales worked it out to get me my first M car. Service has been nothing but exceptional , Billy in service went above and beyond to help take care of routine issues and few other hiccups along the way. I can see why their reviews are on point always. When these cars have issues it's nice to know that someone else would care for it same way like I would. Keep up the good work 🙌🏽 More

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It was a lovely experience! Dawn was fantastic and very knowledgeable. I would recommend her and the dealership to everyone I know! Dawn was fantastic and very knowledgeable. I would recommend her and the dealership to everyone I know! More

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I recently had the pleasure of purchasing a car at Galleria BMW with the assistance of Dawn Mattina, and I must say, it was an absolutely amazing experience from start to finish. As someone who typica Galleria BMW with the assistance of Dawn Mattina, and I must say, it was an absolutely amazing experience from start to finish. As someone who typically despises car shopping, I was pleasantly surprised by the exceptional service and attention to detail that I received. From the moment I stepped foot into the dealership, Dawn made me feel welcome and valued as a customer. She took the time to understand my needs and preferences, ensuring that I found the perfect vehicle. The test drive was an absolute joy, allowing me to fully appreciate the performance and luxury of the car I was interested in. The purchase process was smooth and hassle-free, ensuring I was taken care of with professionalism and expertise. She went above and beyond to answer all of my questions and address any concerns I had, making me feel confident and reassured in my decision. The real highlight, however, was the unveiling of my Mercedes. Galleria BMW truly knows how to create a magical moment for their customers. The attention to detail and the care put into making the unveiling special was unlike anything I had ever experienced at any other car dealership. It was a true delight and made me feel like a valued customer. Overall, my experience at Galleria BMW was nothing short of exceptional. The outstanding customer service, the seamless buying process, and the unforgettable unveiling of my beautiful Mercedes have left an indelible impression on me. I can confidently say that I will be a lifelong customer of Galleria BMW, returning here for all my future vehicle purchases. If you're looking for a dealership that goes above and beyond to provide an unparalleled car-buying experience, I wholeheartedly recommend Galleria BMW and the expertise of Dawn. Trust me, you won't be disappointed!!!!!!!!! More

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Dawn was extremely pleasant to work with. Was very professional and never pushed or made me feel uncomfortable with the buying process. Would recommend her to anyone! Was very professional and never pushed or made me feel uncomfortable with the buying process. Would recommend her to anyone! More

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Dawn Mattina did a fantastic job facilitating the purchase of my new car. She made everything from choosing a vehicle to taking it home smooth, easy and in a timely manner. I will continue to use Da purchase of my new car. She made everything from choosing a vehicle to taking it home smooth, easy and in a timely manner. I will continue to use Dawn and BMW Galleria for future service and purchases. More

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Very Friendly, welcoming staff . Easy process to go through with, clean environment that I would definitely recommend Easy process to go through with, clean environment that I would definitely recommend More

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We loved going here ! ! Ms. Dawn helped us out and was awesome. Definitely coming back ! Ms. Dawn helped us out and was awesome. Definitely coming back More

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The customer service was top notch! Dawn, along with everyone else, was extremely helpful and friendly! I would recommend this dealership to anyone! Dawn, along with everyone else, was extremely helpful and friendly! I would recommend this dealership to anyone! More

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Dawn went above and beyond to make sure the experience of virtual car shopping was successful!! The entire staff was very knowledgeable and helpful and made the purchase process go very smoothly!! Definitely virtual car shopping was successful!! The entire staff was very knowledgeable and helpful and made the purchase process go very smoothly!! Definitely recommend Galleria BMW!! More

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