Daymond Jean

I rarely leave reviews, but after two visits to this dealership, I feel it's important to share my experience. My first visit was on July 15, 2026 to look at a 2022 Mercedes-AMG CLA 35 that had alrea dealership, I feel it's important to share my experience. My first visit was on July 15, 2026 to look at a 2022 Mercedes-AMG CLA 35 that had already been listed for sale on the dealership's website for over a month. To my surprise, the vehicle wasn't even ready to be shown. The wheels had been removed because they were being repaired, the front bumper was heavily scuffed, the "T" was missing from the Turbo badge, and the car couldn't even be test driven. I left expecting the vehicle would be properly reconditioned soon. I returned on July 26, 2026, nearly two weeks later, expecting the vehicle to finally be ready. It still wasn't. Despite that, there was continued pressure to leave a deposit on a vehicle I had never been able to drive. Unfortunately, the sales experience became even worse. During the appraisal of my trade, the salesperson Daymond asked, "What are you looking to do?" I replied that I was "trying to get a better deal." He immediately stopped and questioned my response in a way that made me feel like I had said something wrong. I actually asked him, "Was that the wrong thing to say?" and he responded, "Yeah." When I explained that comparable vehicles with more miles and fewer options were selling for more money elsewhere and asked if he could take a look, his response was, "That's not my job. My job is to sell the cars that are here." The conversation became unnecessarily confrontational when he then asked me, "Did you come here to argue with me?" At that point, I requested to continue the process with the sales manager instead. The sales manager was professional. Unfortunately, the finance process created another issue when my credit application was submitted with incorrect employment information, including the wrong length of employment and incorrect previous employer. Those errors affected the financing process and should never happen when someone is making such a significant financial decision. Another thing that stood out was the repeated emphasis on "market value" when discussing my trade-in, while there seemed to be little acknowledgment that the dealership prices its own inventory aggressively as well. Every additional $1,000 they considered adding to my trade allowance up to about $2,000 was presented as though they were doing me a personal favor rather than simply negotiating a fair deal. I understand every dealership needs to make a profit, and I respect that. What I don't respect is advertising vehicles that aren't ready to be shown, encouraging customers to leave deposits on cars they haven't been able to test drive, confrontational communication, and inaccurate handling of a customer's financial information. I expected a much higher level of professionalism from a Mercedes-Benz dealership. More

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Excellent experience with Daymond and Ray Cantena dealership. They provided great service and delivered on every promise they made. I would definitely recommend Daymond. dealership. They provided great service and delivered on every promise they made. I would definitely recommend Daymond. More

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I wanted to take a moment to recognize and thank Mr. Daymond Jean for his exceptional level of service with regard to our recent purchase of a 2021 GLB250 4-matic from Ray Catena Union. From the moment Daymond Jean for his exceptional level of service with regard to our recent purchase of a 2021 GLB250 4-matic from Ray Catena Union. From the moment my wife Janine and I first sat down with Daymond, I was confident he would earn our business, even though we planned to do our homework. As someone who is also in sales, I certainly appreciate a straight-shooter who exudes professionalism, courtesy and puts their clients first always. He didn't make us do the typical car salesman "dance", as many of his competitors do. Daymond was very upfront and accommodating from the very start, and he was consistent throughout our selection process. I would not say we are the easiest clients to take on. The demands we placed on the "perfect" vehicle in a limited inventory environment had challenges of its own. And our “must have” features can change like the direction of the wind. But no matter what we threw at him, Daymond came in at the best price and with the most number of wish list items checked off. He went above and beyond and treated us like he's known us for years. At all hours on any day he was super responsive, another thing I really appreciate as a business owner. Daymond my friend, you have earned every bit of this first round of business with us and I am confident there will be others to follow soon. We have been singing your praises to close friends and family in the market for new vehicles. After this extremely fulfilling experience, it would be outright foolish to go anywhere else. Daymond has you covered!! And to Daymond's manager Victor, we commend you for finding such top-tier talent!! Keep up the great work, we'll see you again soon!! =) More

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Words can’t describe my experience. Beyond my expectations! Im so happy with my new GLA250! Daymond you are great! Thank you so much!!!!!!l expectations! Im so happy with my new GLA250! Daymond you are great! Thank you so much!!!!!!l More

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My experience with Daymond Jean was one of the most satisfying. I got in touch with him back in May or June. I needed to buy a car as soon as I got back from my military training. He patiently guided satisfying. I got in touch with him back in May or June. I needed to buy a car as soon as I got back from my military training. He patiently guided me thru the whole process virtually and I was able to pick up my brand new car just one week after I got back home on July! Also, I wanted to settle for a used car because I was hesitant about the bills from a new one. But not only did he get me a great final price for a brand new car, but he also ensured my monthly payment totally fits my budget. Daymond Jean is very knowledgeable. Thanks More

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DO NOT BUY A CAR FROM HERE! You will be taken, especially if you are a woman. Purchase your car from Audi, BMW or Lexus they will treat you with respect and not via the underhanded way Ray Cantena and Merced if you are a woman. Purchase your car from Audi, BMW or Lexus they will treat you with respect and not via the underhanded way Ray Cantena and Mercedes-Benz does. I should have been more astute and realize being a Mercedes-Benz dealer representing a brand that prides itself for on quality and ethics, does not change the unethical ways dealers rip off customers. Background: I went in to the Ray Cantena in Union to look at Hybrid 2020 / 2021 SUV, told none available and none to test drive. Asked to test drive an SUV. I fell for the for the standard unethical antics by Daymond Jean that dealers are known for. Test drove the 2020 SUV and then led to a NEW 2019 GLC43 AMG that was on the lot. I asked why a 2019 was not sold, no answer from Daymond. I bought it because I was led to believe that it had upgraded features for a great price. This was bs, items I were told were in the car are not there and when I raised this to Daymond, 3 WEEKS LATER with less than 500 miles, I was told they would buy the car back for $15,000 LESS confirming that I was taken and they were successful in taking me as a sucker. More

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